How Businesses Operate - Impact of Customer Service and Customer Profiling

This presentation discusses the importance of customer service and customer profiling for business success. It covers the impact of customer service on generating repeat business, enhancing business reputation, and providing competitive advantages. It also highlights the benefits of customer profiling, such as increasing profit, making marketing easier, and helping to understand customers. The presentation concludes that effective customer service is essential for businesses to attain their goals and generate more customers.

How Businesses Operate

 INTRODUCTION 3
 Impact of customer service on business success 4
 Benefit of customer profiling to a business 5
 Analyse impact of the customer service of business success 6
 How customer profiling help to deliver target the customer service
7
 CONCLUSION 8
 REFERENCES 9
Table of content

Customer service support organisation
customer- both before and after they
purchase and Use Company’s product
or service. It is essential for business to
ensure that resources and employees are
effectively coordinated so that essential
work may be finished and business
goals can be attained.
Introduction

 Generate repeat business
 Enhance business reputation
 Provide competitive advantages
Impact of customer service on business
success

 Increase profit
 Makes marketing easier
 Helps to understand customers
Benefit of customer profiling to a
business

 Engage more customers
 Generate trust, goodwill
and loyalty
Analyse impact of the customer service
of business success

 Create a magazine cover
 Describe as character in
story
How customer profiling help to deliver
target the customer service

From the above report it is concluded that customer service is very
helpful for business organisations it make enable them to get more
customer. It facilitates competitive advantage by generating repeat
business and also enhances business reputation.
CONCLUSION

 Walzel, S., Crabtree, R. and Petry, K., 2022. European perspectives
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 Kia, H. and et. al., 2022. “They Haven’t Made a Slot for Us Yet”:
Conceptualizing the Health Care and Social Service Needs of Older
Gay Men Living with HIV in Canada. Journal of Homosexuality,
69(2), pp.332-355.
REFERENCES