Business Strategy for Cadbury: PESTLE, SWOT, VRIO and Porter's Five Forces Analysis
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This report analyses the business strategy of Cadbury through PESTLE, SWOT, VRIO and Porter's Five Forces Analysis. It includes an evaluation of the macro environment, internal resources and capabilities, competitive benefits, strategic directions, and methods to monitor the selected strategy.
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Table of Contents INTRODUCTION..........................................................................................................................3 PART-A...........................................................................................................................................3 1. PESTLE , SWOT and VRIO frameworks..........................................................................3 2. Porter's Five Forces Model.................................................................................................9 3. Identify and justify the organisation's existing or potential competitive benefits............10 4. Valid plans and strategical objectives to attain overall business goals............................10 PART-2.........................................................................................................................................11 1. Critically analyse the various types of strategic directions..............................................11 2. Justify and recommend the most suitable strategy to ensure organisational success.......13 3. Evaluate methods by which selected strategy can be monitored.....................................13 CONCLUSION.............................................................................................................................13 REFERNCES:................................................................................................................................14 Books and Journals:..............................................................................................................14 Online:..................................................................................................................................15
INTRODUCTION The success of any organisation is rely on its business strategy that it follows. Through business strategy, any business can compete in its competitive market and generates more revenues as well. It is very necessary for the business to seeking growth in a strategic way. Business Strategy can be meant by establishing clear objectives, vision, plans and actions that determines how an organisation will gain competitive benefits in its target place while providing number of commodities and services (Lacy-Nichols, Scrinis and Carey, 2020). The company which is chosen to make this report is Cadbury. It is British multinational confectionery brand with headquarters in Uxbridge, West London, UK. The company was announced by John Cadbury in 1824. It is positioned itself as the second largest confectionery brand throughout the globe after Mars. It has world-wide business operations over 50 countries. Moreover, the brand is highly known for its “Dairy Milk Chocolate” and many other confectionery items. Through Pestle analysis, the macro environment of business is evaluated. SWOT and VRIO frameworks are used in the report to analyse the internal resources and capabilities of the firm (Puspitasari and Jie, 2020). Also, Porter's five forces model is used to know the competitive forces of the given industry. Lastly, it is mentioned with model used to devise strategic plan for the Cadbury. PART-A 1. PESTLE , SWOT and VRIO frameworks. PESTLE analysis: A PESTLE analyse is a framework used to analyse the main factors affecting a company from the outside. It stands for political, economic, social, technological, legal and environmental. In case of Cadbury, the analysis on macro environmental factors are as follows: Politicalfactors:Itcoversfactorssuchastaxpolicies,tradepolicies,political conditions, trade restrictions and more that can influence the manufacturing and sales of the brand. With the alternations in the government regulations, the chosen firm need to change their business policies accordingly (Ricci and et.al., 2021). These regulations severely influence their processes from hiring, training and rights of employees as well. If considering UK government, it has modifies Labour Party to Liberal Democrat that delivers a huge effect on the business functioning. It is found that, around 3000 workers
have been hired by UK factories but the entry of qualified employees can be reduced which will have an impact in the future (PEST analysis of Cadbury, 2022). Economic factors:It includes factors such as inflation rates, exchange rates, interest rates, GDP and many more which have an influence on the business operations and production of the Cadbury. Even though the world-wide economic downturn affect Cadbury' growth plans, sales stayed even. The chosen brand was able to achieve 30 percent rise in its annual profits (Zahari and Romli, 2019). But even, recession did play its role as the firm managed only to hit the lower end of its four to six percent for 2009, the peak of the recession. The Trident Gum and Dairy Milk Chocolate had a significant sales. Social factors:The chosen brand initially was run by the Quaker family, hence, they were not in favour of alcohol to be added to cocoa, tea, coffee or in their melted chocolate. Nonetheless, the chocolates and other confectionery items that are delivered by the Cadbury are accepted at global level, the firm has been facing a range of controversies associated to its goods not being “Halal” to offer Muslim markets around the globe. Additionally, customers are becoming more health-conscious and ethical aware about the practices of company. It was found that some chocolate firms utilise child labour to plant and pick out cocoa seeds. Hence, this sector was majorly criticised over the exploitation of child labour. Technologicalfactors:Advancingtechnologieshaschangedthewayofdoing production and packaging over the decades, initiating with the launch of new brew machines to blend and mix cocoa gains and coffee. Cadbury exploits technologies to promote their goods, introduce new goods, moreover, they pay attention on the several social media sites to keep their customers updated. Legal issues:Legal problems which can influence Cadbury is the needs to give proper details of the ingredients and details of calories to support customers with making options based on the fat content. In UK, legal requirements have immensely rise for the food producers because of the EU membership which may limit after the BREXIT process is done. Additionally, in UK, the company has been suffering due to the past scandals, and it is not likely that customers would want to overlook the aspects on food regulations respecting ingredients, health and safety to be majorly relaxed. Hence, if there are any
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legal implications for usage of contents in confectionery items, it may impact brand in a lot of manners. Environmentalfactors:Itisoneofthemainconcernsthatimpactsallsortsof companies. Fossilfuels are exploitedin bigger amountswhich risesthe costs of operations. Hence, there may need of alternatives related to it. Cadbury is required to improve its brand image by investing in Green Technologies i.e. eco-friendly process. The environmental factor involves the concerns related with the amount of packaging. Also, the brand has limit its utilization of Easter eggs(Kim,Rim and Lee, 2019). Another issue will link to carbon footprint developed by their SCM involving production and distribution. In case of Cadbury, the brand can supports growers who plant and pick cocoa beans to make sure that this functions in sustainable way. SWOT analysis: It is a proven management tool to analyse the strengths, weaknesses, opportunities and threats of an organisation. In case of Cadbury Company, this tool enables the business to benchmark its performance and business as compared to the rivalries. The SWOT analysis of Cadbury is mentioned underneath: Strengths of Cadbury: World leader:Cadbury positioned itself as the world's leader in the confectionery business. Recognized to have the best manufacturing and distribution modes. Cadbury exists in more than 160 countries. Brand name, brand equity and brand loyalty:The products of chosen confectionery brand are blessed with a great brand loyalty (Hajizadeh, 2019). The brand uses extensive marketing strategies over the years, the brand equity is also high. Therefore, it also charges premium prices for its items due to high brand equity. Powerhouse brands and products:Cadbury has variety of strong brands in its product line such as Bournvita, Five Star, Dairy Milk, Orea and many more. All such goods are of high quality and some of the, are Cash Cows for the chosen brand. Promotions:With a great tag line of “TASTE LIKE IT FEELS”along with ATL and BTL initiatives, the brand has one of the powerful promotions in the sector.
Social media presence:The brand has a strong presence in social media platforms with over millions of viewers, especially, on the three main social channels such as Twitter, Facebook and Instagram. Entering into new markets:Marketing and creative teams have supported the brand to come up with new and innovative products and explore new markets. In past years, Cadbury was successful by its most of initiatives that it took in new places. Weaknesses of Cadbury: Limited product range:The chosen brand has been criticised for its limited range in product portfolio while Cadbury distributes a range of confectionery items. It has not growing and producing in other lines such as food(Gkoltsiou and Mougiakou,2021). Also,inthefaceofincreasingawarenessofhealth,thecompanymayfacebad implications. Product recalls:A few incidences occurred based on the product quality where some insects or cockroaches were found in the chocolate. It is not excusable at all to represent such ignorance as such contaminated chocolates should not leave quality control at all. Therefore, Cadbury should improve their quality control management. Limitedcoverageinruralareas:Cadburyhaslimitedcoverageinruralareas, particularly in case of India which has more rural regions. Hence, the company has a chance to grow their business in such areas as well. Opportunities of Cadbury: Fresh tastes:Especially Indian consumers have a sweet tooth and probably like to consume chocolates and bars sometimes. Consumers can prefer different flavours at times. Hence, new flavours and new tastes are a great opportunity to explore. Rural Regions:Market penetration of rural areas and delivering in rural markets can be an opportunity for Cadbury. It establishes its business very well in foreign markets but it requires to improve its rural presence that will improve the presence and turnover of the company. Threats of Cadbury: Health consciousness on the rise:Consumers are becoming more health-conscious almost in every market. Many consumers likes to drink healthy beverages such as juice or
eat fruits rather than consuming chocolates. There are lots of blogs and articles which suggest avoid eating chocolates and pass on the benefits of remain healthy. Rising demand of people, growing purchasing power:For instance, if one gifts a chocolate to a kid, they probably like to demand a remote car or for a young ones, it may be a computer(Cañizares and Bourotte, 2021). Hence, with an increase in a buying power, the demands of gifts also grown up. This is a threat for Cadbury. Cost and price increase:With a rise in fuel prices and transportation costs, distribution cost has grown up. Similarly, the cost of production and procurement is also high. Therefore, constant rise in costing resulting in high price of the Cadbury products. It is a great threat to Cadbury as it develops a gap for other organisations to enter in the market. VRIO analysis: VRIO analysis focuses on the internal resources one by one and examine whether these furnish sustained competitive advantage or not. It also signifies that whether these resources can be enhanced to deliver a bigger competitive benefits(Alexandru-Ilie and et.al.). Finally, the internal resources are summarized as to whether they give temporary competitive advantage, sustainedcompetitivebenefits,competitiveparity,hasan unused competitivebenefitsor competitive drawbacks. ResourcesValueRareImitationOrganisationCompetitive benefits. Product portfolioand synergy among different product lists Yes,ithas valueinthe industry grantedthe different segmentations and tastes and preferencesof customers. Thereare many competitors trying to enter theprofitable segments. Itcanbe imitablefor the competitors. It is organised in the business whichoffers good effect. Itprovides temporary competitive benefits to the businessand Cadbury requires constant innovationto stayinthe competition.
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Pricing Strategy YesNoItisimitated on daily basis in the sector. Yes,Cadbury hasapricing analytics engine. Itisashort- term benefit. Opportunities forbrand extensions Yes,new niches markets are growing in the market. No,other playersare alsotargeting the niches. Yes,itis imitable. Budgetis needed for the brand extensions. Itdeliversa short-term competitive benefits. Globaland domestic existence Yes,itis valuablefor the brand as it diversifythe revenuw systemand isolatethe balancesheet ofthe company from economic cycles. YesItisimitable bythe competitors Ofcourse, Cadburyis oneofthe most diversified businessesin its sector. Itgivesa strong competitive benefits (MITTERWA LDOVÁ, 2020). Position among wholesalers and retailers Yes,itis valuablefor thebrandas Cadbury maintainsits relationship withits wholesalers and retailers. Yes, it is rare forthebrand asthe company havinga dedicated distribution partners. It is difficult to imitate though not infeasible. It is organised forthebrand asoverthe pastyearsit maintainsits bondwith distribution partners. Itprovidesa sustainable competitive benefits.
2. Porter's Five Forces Model. Porter's five forces model is a strategic tool that is used for the organisations to make an evaluation of the attractiveness of an industry structure. In respect of Cadbury, the following is an analysis on five competitive forces: Entry of competitors:The threat of new entrants is low for the Cadbury Company as there are many players established their business within the similar market. It involves Kraft, Ferrero, Marks, Hershey's, Nestle, Lindt and many more (Aithal and Aithal, 2019). These players dominate their confectionery sector with their own specific types of chocolates. It creates a barrier for the new entrants. Threat of substitutes:The bigger threat of alternatives which Cadbury and other brands in confectionery line is the supermarket private label brands, this is because they try to copycat famous chocolates, for instance, Nestle KitKat and put their own label on the shelves at lower price. Additionally, the only cause that might influence the production is to identify a good location and assembles the requirements for the better entry. Hence, the threat is moderate for the Cadbury Company. Competitors:There are a lot of competitions which are competing against cadbury and thinking to take over the dominance that the company has for many years. Competitors such as Hershey's, Nestle, Ferrero and many more are main rivalries as these brands are long established companies in confectionery line. It is a big force for the Cadbury brand as these companies also sells similar confectionery products with similar prices. Bargaining power of buyers:The bargaining power of Cadbury's customers is high to moderate. Consumers of Cadbury are scattered throughout the world and they are in millions.Thepricesubjectivityisnotanissuefortheconsumersbuttherising competitors in the market that distributes similar types of customers even at lower prices might cause the brand loyalty. Thus, the brand has to take necessary steps in deciding about costs and maintaining their customers with brand. Bargaining power of suppliers:Cadbury hasa pride that it maintains a significant relationships with its vendors all over the globe. Cadbury has a large purchasing power and vendors provide raw materials far from unique, hence, Cadbury has a higher bargaining power than its vendors (Leisen, Steffen and Weber, 2019). It has a high power
as there are many larger firms which can supply raw materials such as nuts, cocoa, milk and other ingredients to the Cadbury. 3. Identify and justify the organisation's existing or potential competitive benefits. From the above discussion, it is found that Cadbury is a well established company in food industry. Through porter's five forces model, it can be said that competitors are high for the brand as there are many other established players such as Nestle, Hershey's and more. The company achieves competitive benefits of suppliers in order to purchase raw materials for their business. The industry has a large pool of suppliers to purchase from. As there are many competitors in the market, the customers can easily switch their choices to other brand where they gains maximum benefits. Cadbury can also attains a competitive benefits of new entrants as there are many obstacles to entry such as it requires higher investment to set a business and more. Threat of substitutes are also high where customers can buy products that satisfy the need of chocolates. 4. Valid plans and strategical objectives to attain overall business goals. Vision:The vision of Cadbury shows the togetherness to develop such as brand that customers love. Mission:Its mission is to provide quality over quantity. Objectives:To become one of the best and biggest brand in confectionery line. Strategies:Market development strategy is best suitable for the brand to grow its business. Tactics:Market mix is opted by the Cadbury: ◦Product:Dairy Milk Chocolates, Bournvita, Perk, Caramel Cake Bars, Brunch Hazelnut and many more. ◦Price:High quality products have high prices such as Bournville while products such as Five Star, Eclairs have comparatively low prices. ◦Promotion:It is done through posters, television, social-media platforms and many more(Randrup and Jansson, 2020). ◦Place:It covers both urban and rural markets all over the world. Implementation:Cadbury can allocate their funds with the help of budget that is provided by the financial team. While to control and asses the business performance, KPI techniques can be used by the brand.
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Evaluation:It is focused on the issues that impacts the performance of Cadbury while growing their business in the target market. They will compare the actual and desired performance to know the results. PART-2 1. Critically analyse the various types of strategic directions. Porter's generic strategies delineates how an organisation attains competitive benefits throughout its selected market scope. As per the viewpoint of Michael Porter, it is suggested that an organization's strengths ultimately fall into parts; cost benefits and differentiation. With the application of these strengths in either a narrow or wider scope, three generic strategies are differentiation, cost leadership and focus. The focus strategies has two parts- cost focus and differentiation focus(Aibaghi Esfahani and et.al., 2020). In context of Cadbury, the following is the explanation on such strategies: Cost leadership:In this strategy, an organisation is trying to become the lost cost producer in its market. Also, the sources of cost benefits are varied and rely on the industrystructure.IncaseofCadbury,itmaycompriseproprietarytechnology, preferential access to raw materials, economies of scale and many more. If thefirm is able to attain and sustain overall cost leadership, thenit will known as above average firm in its market. Differentiation:In this strategy, the company tries to be different in their way in its market. These differentiation are appreciated by the customers. In case of Cadbury, the company may rewarded with a premium price for its uniqueness.
Focus:This kind of generic strategy rests on the selection of a narrow competitive scope within its market. The focuser opts a segmentation or combination of segments and make its plan to provide services to the exclusion of others. ◦In cost focus, a company look for the cost benefits in its target segment. ◦In differentiation focus, a company looks for its uniqueness to serve into target segment. Bowman Strategy's Clock: This strategy signifies the facets that how a firm can position its goods and services in the market based on the two categories- in first part, it is about the price, while in second part, it is perceived value of services, product or the entire company. This strategy shows how Cadbury can choose its strategic position from that the firm can attain cost benefits. The eight positions of the Bowman's Strategy Clock is discussed: Low price and low added value:The price of the company's offering is very low and the company do not create uniqueness in its offerings while consumers perceives very little value. Low price:The company sell their product at low price and leading to low-profit margins(Helmold, 2020). In this strategy, the firm produces on larger quantity that helps in the more profit generation. Hybrid:The uniqueness is put on the firm's offerings that are valued in the target market. Also, the customers are getting unique products at low prices. Differentiation:The firm tries to provide high quality products with some differentiation but the prices are relatively high. Focused differentiation: It involves luxurious products and exclusive products to be offered to the customers that are in high-quality and are sold at higher prices. Risk High Margin: It is very risky strategy and the position of company is probably fair in the long run. The firm puts high prices for the products that are detected as mediocre in value by the consumers. Monopoly Pricing:In this strategy, the company position itself as the monopoly leader in its target market as they are the only ones who sales the particular kind of product.
Loss of Market Share:This position is not very desirable one for any business as it generally means that firm is unable to offer the goods and services that the customer value. 2. Justify and recommend the most suitable strategy to ensure organisational success. From the above discussion, it can be said that both strategies are useful in their own way, in the porter's generic strategies, differentiation can be utilised by the Cadbury Company as they already established their businessin confectionery line. The firm can offer different products range to grow their business in different perspectives because there are many other companies which are also serve the customers with similar products and prices. From the Bowman Strategy, hybrid strategy can help Cadbury to attain its competitive edge in the market. Customers are also delighted when they get quality products at low price. 3. Evaluate methods by which selected strategy can be monitored. It is evaluated that in order to expand business, a company can use range of methods through which it gains competitive benefits as well. As the selected strategy is differentiation for the Cadbury. It can make unique products that it never produced before and it offers unique value to the customers as well (Pang and et.al., 2019). Customers always want the products that perceived in value, that delivers quality as well and which are pocket friendly to them. These strategies can be monitored through attainments of targets and objectives of company. If the company meets the results then it can be said as meaningful strategy to it. CONCLUSION From the above report, it is concluded that business strategy is useful for the brand to attain its goals and long term profitability of the business. Business strategy is consist with differentmodelssuchasPESTLE,SWOT,VRIO,Porter'sfiveforces,Porter'sgeneric, Bowman's strategies and more. All such tools are meaningful to the business as they have their own purpose and value to the business. It is important for the business to make useful strategic plan for the business.
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