Risk Management in Organizations

This document provides information about risk management in organizations. It includes the steps for implementing risk management principles, the difference between act, regulations, and codes of practice, organization's risk management policies, and how risk management plans can be monitored and communicated to stakeholders. The document also includes a major activity related to identifying and describing risks in a workplace scenario.

Candidate must fill this section:
Candidate Name:
Candidate ID:
Assessment Completion Status: (Trainer Use Only)
Attempts Skills and Knowledge
Activity Major Activity Satisfactory Non-
Satisfactory Date Assessor’s
Signature
1
2
3
4
Manage risk
CANTERBURY
TECHNICAL INSTITUTE
ASSESSMENT
BSB51918
Diploma of Leadership and Management
BSBRSK501

Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
Information for Candidate:
 All work is to be entirely of the candidate.
General Information for this assessment:
 Read the instructions for each question very carefully.
 Be sure to PRINT your FULL name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided.
 For those activities requesting extra evidence such as: research reports, ESSAY reports, etc. The student must attach its own work
formatted in double space, Arial 12 pts.
 All activities must be addressed correctly in order to obtain a competence for the unit of competency.
 If the candidate doesn’t understand the assessment, they can request help from the assessor to interpret the assessment.
 Assessments must contain references where required in the style proposed by the Trainer.
Re-assessment of Result& Academic Appeal procedures:
If a student at CTI is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of
appeal to the Student Services & Academic Manager. This should be submitted within fourteen days of feedback being provided towards the
unit/cluster.
Re-assessment Process:
 An appeal in writing is made to the Student Services & Academic Managerproviding reasons for re-assessment /appeal.
 Student Services & Academic Managerwill delegate another faculty member of CTI to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge, the
Deputy Principal and the Director of Student Services OR if need be an external assessor.
 The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, the he / she has the right to seek independent advice or follow external mediation option with
CTI’s nominated mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-submit the unit/cluster assessment as required.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These
principles require assessment to be reliable, fair, practical and valid.
Academic Appeals
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through CTI’s complaint / grievance protocol.
 The notice of appeal should be in writing addressed to the Deputy Principal and submitted within seven days of notification of the outcome of the
re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal.
The notice of appeal must be made within three working days of the concluding date shown on the medical certificate.
 The decision of Deputy Principal will be discussed with the PEO and will be final.
 Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance
policy.
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
Assessment Marking Checklist for BSBRSK501
Instructions to assessors: This checklist is to be used to record your evaluation of the candidate’s evidence provided
in Task 1. When completing this checklist, you must ensure that:
 Each checklist item is assessed against the criteria listed.
 An assessment result of ‘Yes’ or ‘No’ is recorded on the right of the checklist.
 Feedback is provided to the student.
The candidate is advised of the assessment result.
Checklist item: Candidates must answer all questions correctly: Result
Theory
Assess
ment Section A: Skills and Knowledge Activity S NYS
Section B:Major Activity S NYS
Practical Observation
The student demonstrated the ability to analyse information from a
range of sources to identify the scope and context of the risk
management process including:
S NYS
stakeholder analysis
political, economic, social, legal, technological and policy context
current arrangements
objectives and critical success factors for the area included in
scope
risks that may apply to scope
The student demonstrated the ability to consult and communicate
with relevant stakeholders to identify and assess risks, determine
appropriate risk treatment actions and priorities and explain the risk
management processes
S NYS
The student developed and implemented an action plan to treat risks S NYS
The student monitored and evaluated the action plan and risk
management process S NYS
The student demonstrated the ability to maintain documentation. S NYS
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
Assessment task result
Satisfactory Not Satisfactory
Is a reassessment or resubmission required?
Yes No
Resubmission notes:
Feedback
Assessor name Assessor signature Electronic initials are acceptable Date
Student Acknowledgement
☐ I understand all the above rules, guidelines and feedback for this assessment.
The assessment process including the provisions for re-submitting and academic appeals
were explained to me and I understand these processes
I understand the consequences of plagiarism and confirm that this is my own work and I
have acknowledged or referenced all sources of information I have used for the purpose of
this assessment
Student Name: Student Signature: Electronic initials are acceptable Date
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
Part A: Skills and Knowledge Activity
Create and present a presentation detailing:
1. The 5 steps for implementation of AS/NZS ISO 31000:2009 Risk Management –
Principles and Guidelines
2. The difference between the Act, regulations and codes of practice
3. Your organisations policies and procedures regarding risk management
4. How your risk management can be adjusted to incorporate disabled stakeholders
5. How risk management plans can be monitored
6. How risk management plans are communicated to stakeholders
Part B: Major Activity
For this project you may use the following scenario or you can choose a risk that you are
familiar with in your workplace. What you must be able to do is identify and describe in
each step of the process the influence the organisation's policies, processes and procedures
throughout your answers – this will allow you to demonstrate your understanding of the risk
management process.
If you are not employed, use a former employer and if you have never worked in the
workforce, use the knowledge and legislation within your learner guide and refer to it where
necessary in each question.
If you are using your own case, briefly outline the scenario.
Example Scenario:
Peter and Mohammad work on a production line. In recent weeks, changes have been made
to their procedures. After three days, they both started complaining that they were having
trouble with their wrists. They were no longer able to hold their hands correctly when using
the equipment.
1. What part/s of the legal framework will impact on this risk?
A healthy workplace environment also includes the organization’s physical environment and their employee’s
health and safety measures in their occupation. So the fundamental focus of the framework focuses on
encouraging healthy and safe work space. The approach of risk management is based on the national
standards which are developed by the National Occupational Health and Safety Commission which is adopted
under OHS legislation by the states and territories. The workplace should maintain occupational safety and
health policy program according to Section 20 of the Safety, Health and Welfare at Work Act 2005 which
creates an impact on the organizations.
2. What standard applies presently?
There is widespread of agreement among global agencies that includes the World Health Organization (WHO)
and the International Labour Organization (ILO) states that the health, safety and well-being of workers
predicts nearly half of the global population which is the standard that is present and is applied presently. The
present standard which is ISO 26000 defines the social responsibility. There are many reviewed countries that
are lacking the OSH legislation. The most current scenario depicts that the OSH laws are insensitive to the
gender cases, fragmented among different government sectors, outdated, insufficient and lacks in incentives
for consents. The legal frameworks need reformation and updates for the collective benefit to the employees
3. What areas does your risk address? (e.g. commercial relationships)
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
The common risk areas for the employees in the organizations vary in two different types on the basis of physical
health hazard, low-risk areas and high-risk areas. The above mentioned case study shows the high-risk area
workplace which comprises mainly of the factories and industries generally of the production line. The workers are
exposed to the hazard that can lead to serious injuries or illness and has high requirement of first aid. The hazards
or the risk area of the organization where Peter and Mohammad work can be falls from height, slips and falls, lifting
operations, and implementation of new mechanism without proper training which can result in serious injuries like
peter and Mohammad has suffered in their workplace.
4. There are different types of risk, including legal, financial and safety risk. Which one/s
do you think apply in your case?
According to the case sample that has been provided with the material, the identified risk that can be applied
in the case is the Safety Risk.
5. Who is responsible for this risk?
According to the National Occupational Health and Safety Commission in the Section 20 of the Safety, Health
and Welfare at Work Act 2005, the organization or the office or the industry employing workers are liable for
any type of health and hazard problem suffered by the workers. The organization has to take the responsibility
of maintaining a safe and non-hazardous environment for their employees. Therefore the industrial
organization is held responsible for the risk that is mentioned.
6. Who are your external and internal stakeholders? What are their objectives?
External stakeholders are the entities that are not in the business itself but are concerned about the
performance of the organization. Some examples of external stakeholders are consumers, regulator, investors,
government and suppliers. These kinds of organizations are affected by the business nature of the industry.
Whereas the internal stakeholders are the entities which are related directly with the industrial organizations like the
employees, managers, the board of directors and production houses. In this particular example stated above, the
internal entities have been mentioned which are Peter and Mohammad and the production line managers. Both the
external and internal stake holder’s objectives are to gain more profit from the production which in turn is causing
negligence in observing the problems faced by their workers.
7. Review any political, legal, social, economic or technological changes that will influence
you. Create a SWOT analysis of this.
The employees are facing difficulties in working according to the new implementation of the techniques and
technologies. The organization is liable for providing appropriate training to the workers to operate the new system
techniques implemented by the company. Legal and technological changes will influence the betterment of the
employee’s health in the workplace and their safety. Technological changes like introduction of new machines like
the rise of automation and robotics in many sectors. There is an increase in the number of industrial robots. In
2013, factories and warehouses had 1.2 million robots. Total growth in 2014 was 1.5 million and is expected to rise
to 1.9 million next year. The convergence of these developments means that robots help to boost overall output and
save money, but do not help to create jobs.
Strengths: the promotion and surveys of occupational safety and health by the Occupational Risk Administrators
(ORA) is increasing the OHS culture and utilizing an OHS positive atmosphere to sensitize the stakeholders.
Weakness: Stakeholders shows a lack of awareness. There is a lack of structure in business in occupational health
and safety regulations. The techniques like OSHMS are used with no appropriate knowledge about them in the
production line factories.
Opportunities: the opportunities describe the increase of occupational health and safety culture. The increasing
number of training technologies is creating more opportunities. Implementation of new technology but with proper
instructions that is trained to the employees has a lot of opportunities for the workers to work swiftly. The risk of
injury will be lessening.
8. Outline how critical success factors will influence this case.
The critical success factors that will create an impact on the workplace mentioned in the above examples are
training factors, communicating factors, new technology factors and the employee health rework help in
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
communicating with everyone involved in the case. The business and project are kept in track. This helps in
gathering all the data with details from the survey on affected employees.
9. Using the stakeholders identified earlier, identify how you would communicate and
consult with each party changes?
The communication can be by E-mails and reviews and general surveys. Whereas the internal stakeholders can be
communicated directly by addressing a meeting or even personal queries. Meetings and surveys with the workers,
managers and board of directors can be conducted to communicate and consult regarding the health management
risks.
10.What other research would you need to do in this case?
Focusing primarily on the original values of the occupational health and safety we also update the other researches
needed for the case mentioned. The research will also focus on urgent issues like unique epidemiological survey,
methods of investigating the accident and survey. Factors like medicine, engineering of safety, toxicology, work
safety, ergonomics, nursing and health services, work organization, hygiene, safety management and policy are
also kept in research focus. It is also abbreviated as the Safe Health Work.
11.Complete a risk assessment form on an organisation of your choosing.
Hazard
identification
Who will be
harmed
Probability Actions Responsibility
Falls from height Staff could suffer
severe injuries
while climbing the
racking
medium Staffs should be
given instructions
for not climbing the
racks. The
organizations
should implement
automatic ladder
portable system.
Managers, board
of directors
Slips and falls Staff suffers
sprains or
fractures when
they trip over
debris and slip on
spillages.
high Applying suitable
absorber and
training the staffs
to keep the floors
clean. Extra bins
should be provided
for disposing
waste materials.
Office managers.
Operation of
lifting
Workers have to
lift heavy material
manually causing
harm and sprains
in their hands
affecting their
physical health.
high Implementing
lifting machines for
lifting heavily
loaded materials.
Managing
committee, board
of directors,
investors.
Lifting trucks Insufficient
training of
managing the
technology
creates pressure
on the workers.
The vehicle
crashes into
other vehicles
harming the
workers.
low Operators should
be trained. trucks
are needed to be
maintained and
the access to
warehouse should
be restricted to the
staffs
Operational
managers, board
of directors.
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
12.Assess the risk.
According to the Health and Safety Executive, the risk should be assessed on a regular basis. Every time
there is an implementation of new machines, substances and procedures the employees should carry and
follow the risk assessment to avoid the hazards. There is a risk in health deterioration of the workers. They
usually suffer from pains and sprains. Thus, this can be assessed that the risk of employee health in the work
space or the production line factory as mentioned in the above scenario the risk factor is high.
13.What is the likelihood of this problem arising again?
Since more and more organizations have started to realize the importance of the worker’s health, it can be
assumed that there is very less likelihood of the problem arising again. In this case if peter and Mohammad files a
case against the authority of the company then the Company will be in huge pressure by the WHO organizations.
To avoid such problems and penalties the company will try to meet the worker’s demands for the safety of the
workers in the factory.
14.What are the possible consequences of this risk?
The possible consequences of the risks that have been mentioned above may be dangerous and harmful to
the health of the workers. Staff could suffer severe injuries while climbing the racking or can suffer from
sprains or fractures when they trip over debris and slip on spillages. Workers have to lift heavy material
manually causing harm and sprains in their hands affecting their physical health.
15.Evaluate and prioritise treatment for the risks?
The organizational head of the production line manufacturing factory will have to prioritize the facility of health
insurances to the workers like peter and Mohammad. According to Health Assembly resolution WHA60.26 of
Worker’s Health Global Plan states to prioritize towards full coverage of health insurance for all the workers.
Planning of introduction of insurance schemes and providing training sessions to the workers for the perfect
use of new implemented machineries are very important and are needed to be done.
16.What risk priority would you consider?
The risk priority to be considered is the employee or worker health risk in the workplace, in the production line
factory where Peter and Mohammad work. Some risks at health in the workplace like, noise, dust, volatile
chemicals, unsafe machines and psychological stress, create professional problems which further create other
health problems. Conditions of occupation and employee’s health also affect the workplace hierarchy. In this
case there is high risk area in the field of unsafe machinery or the matter is related to the improper training to
the workers and guidance of using the machine.
17.What opportunities do you think there are in your case? How can these opportunities be
used?
The opportunities describe the increase of occupational health and safety culture in the work area of peter and
Mohammad. The increasing number of training technologies is creating more opportunities. Implementation of new
technology but with proper instructions that is trained to the employees has a lot of opportunities for the workers to
work swiftly. The risk of injury will be lessening. There is a high scope of opportunity of the WHO and OSH
organization suing the board members for the negligence in observing their workers safety
18.Based on your assessment and research, list the ways in which you can minimise the
risk. Choose the risk option that you believe is correct. Which one is it?
Staffs should be given instructions for not climbing the racks. The organizations should implement automatic ladder
portable system. Applying suitable absorber and training the staffs to keep the floors clean. Extra bins should be
provided for disposing waste materials. Implementing lifting machines for lifting heavily loaded materials. Operators
should be trained, which is the most important point of this report evaluation. Trucks are needed to be maintained
and the access to warehouse should be restricted to the staffs.
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
19.Briefly explain the risk action plan for this assessment.
The risk action plan includes several activities like characterization of the tasks with the work equipment, materials
and working procedures in the factory where peter and Mohammad works. Identification and characterization of the
available safety measures. The identification of work accidents in the workplace and the legislation of the company
related to the workplace are also briefed in the risk action plan. This also includes the responsibilities of managers,
board of directors and how they will impose the action plan like imposing instruction and trainings for the new
devices.
20.What documentation and records do you think you will need to maintain and file before,
during and after the action plan is implemented?
The documentation and records that need to maintain a file before action plan are the report of the accident, the
place of the accident or the area of risk, the role of managers on the action incident. The record during action plan
comprises of the data collected from the organization heads on the basis of the survey report from the workers.
After the action plan, the documentation will record the surveys which describe the ongoing situations after the
implementation of the action plans.
21.Why do you need to keep documentation?
Documentations help organizations like WHO to keep track of the industrial organization’s behaviors toward
their employees in all aspects. The documentation helps to improve the risk management process up-to-date.
This enhances and improves the employee’s motivation towards the organization.
22.You need to be able to implement the action plan. What do you need to do? Briefly
outline how you will implement each step.
There is a high need of implementing the action plan that has been suggested. Conducting a general body meeting
will be the first step to be able to implement the action plan. Taking reviews from the employees about their
difficulties that they are facing is the prime target. After identification of the problem it is important to convince the
board members and managers to take the important steps else the organizations like WHO can impose penalty due
to the misconduct of the employee health laws. Then the staffs will be given instruction for the safety of falls and
slips and the use of new machinery implemented by the organization. Making sure that the rules are obeyed by the
company is important somas employees like peter and Mohammad do not have to face same situations which can
harm their health.
23.How often will you communicate with stakeholders?
Communicating with the external stakeholders will be by means of survey reports or mass data collection and
e-mail communications with the employees like peter and Mohammad and the stake holders related to the
organization. The communication is generally from the business end to customer end or the area which is
benefitted by the production of the organization like retail industry as mentioned in this case which can be
done in a regular or yearly basis. Whereas communication with the internal stakeholders will be done in the
form of conference meetings or general survey of the employees within the organization. The communication
is within the organization’s employees which should be done on a monthly basis.
24.How will you evaluate your case? Develop a tool that you can use to perform this task.
Three key points were demonstrated in this case study. First, at production line organization where peter and
Mohammad is working, it evaluated the health and well-being needs and resources of employees. Second, it has
highlighted the health and wellness resources at this organization that are most valued by employees. Finally, it
has made recommendations for tailoring health and wellbeing initiatives to the needs of employees in order to
increase engagement and uptake. For evaluating the employee’s health hazard case in the production line industry
of peter and Mohammad a database tool will be developed for performing a task. The database will provide the
researchers for health hazard evaluation with accurate measurement results. We can evaluate the database that
will contain workplace lead measurements for the HHE reports. The database will contain all the different types of
measurements that can affect the employee’s health in the workplace.
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Canterbury Technical Institute
CRICOS Code – 02938MRTO No: 31645
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