What is a capstone project? And why is it important?

CAPSTONE PROJECT
Capstone Project on “Culturally sensitive communication”
Student Name:
University:

CAPSTONE PROJECT
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Introduction
The socioeconomic differences, as well as the increase in population around the world,
have caused an increase in the number of patients who belongs to different cultural backgrounds
(Blanchet Garneau & Pepin, 2015). Nurses should be considerate about the patients’ healthcare
choices based on their diverse culture along with the relevance of communication to ensure
safety and equity in the healthcare environment. In spite of the worldwide focus to improve the
care quality and safety of the patients within the healthcare environment, culturally sensitive
communication is one of the major issues (Brooks et al., 2019). Therefore, understanding the
concept of the problem is important for nurses to enhance their own awareness and recognizing
the best practices while communicating with a patient and family members from a diverse
cultural background (Brooks et al., 2019).
Research evidence suggests that clinicians are not well prepared to initiate
communication with cultural sensitivity, as the options for them to practice educational programs
within this expertise is limited up to some areas (Gallagher & Polanin, 2015). In case of
culturally sensitive communication, the patients and their family members are not much satisfied
with their own care perceptions hence, there is a high risk of miscommunication, along with
cultural disparity causing poor care treatment, and health results (Blanchet Garneau & Pepin,
2015).
Action plan
The action plan related to the issue of culturally sensitive communication is required
within the healthcare environment. It involves the use of educational programs focusing on
engaging nurses with the required information, skills, and knowledge for enabling them to utilize
such type of sensitive communication with their patients, family members who belong to various