CARE Australia: Community Service Organization for Defeating Poverty

CARE
AUSTRALIA
COMMUNITY SERVICE

ABOUT THE ORGANIZATION
 It is the international aid organization working through out the
globe for defeating poverty and saving life.
 It is not for profit, secular and humanitarian aid organization
that assist the efforts related to disaster and also addresses the
causes related to the global poverty in the developing countries.
 It initiates in caring to empower girls and women so that they
do not bear the brunt of poverty.
 The organization support girls and women to have same
opportunities as boys and men
 The organization care for a lifetime of learning.

CONSUMER ENGAGEMENT
 For the engagement in the analysis of the service needs, the
consumers are approached with the below 5 steps.
Preparation and planning Understanding and identifying the objectives and aim that needs to
be explored and the effect over the stakeholders. Identification of the
risk and the benefits. Identification of the internal and external
stakeholders like the community, organizations, consumer and more.
Design Identification of the communication strategies, expectations, agenda,
methods and tools
Engagement and Report Identification of the level of engagement , the feedback mechanism
and the objectives through the plan with stakeholders
Implementation Identification of budget, time and the milestone in accordance with
the pan of engagement and lessons for learning
Evaluation Evaluation and assessment against the outcomes of engagement
against the aims and objectives

EFFECTIVE CONSUMER
PARTICIPATION
 The supports that are needed for effective participation of the consumer
includes
1. Planning of services
2. Improvement of the care for the patient through the cancer pathways
3. Information and education
4. Evaluation and service management
5. Participation in the cycle of research
6. Development and policy planning
7. Setting the priority
 Requirements and needs of specific and diverse service user groups and
individuals includes
Co-operation, health care individuals and proper aids for finance and
homelessness summing up for the need for equal rights