CARNIVAL UK CARNIVAL UK Name of the University Author

Running head: CARNIVAL UK
CARNIVAL UK
Name of the Student
Name of the University
Author Note

1CARNIVAL UK
Table of Contents
Activity 1.........................................................................................................................................2
Activity 2.........................................................................................................................................5
Activity 3.........................................................................................................................................7
Activity 4.......................................................................................................................................10
Activity 5.......................................................................................................................................11
Activity 6.......................................................................................................................................13
Activity 8.......................................................................................................................................14
References......................................................................................................................................16

2CARNIVAL UK
Activity 1
Dr Bank a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
14-Feb To catering 2008
6-
Feb By Kate 5001
28-Feb To balance(overdraft) 2993
5001 5001
Dr. Purchases a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
1-Feb To Kate a/c 5001 28-Feb By balance a/c 34553
1-Feb To Harry a/c 29552
34553 34553
Dr Kate a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
6-Feb To Bank 5001 1-Feb By purchases 5001
5001 5001
Dr Harry a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
17-Feb To cash 29552 1-Feb By purchases 29552

3CARNIVAL UK
29552 29552
Dr Sales food Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 6837 3-Feb By cash 1824
By cash 1687
By cash 1611
By cash 1715
6837 6837
Dr Catering Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 2008 14-Feb By bank 2008
2008 2008
Dr Sales beverage Cr
Date Particulars L/F Amount Date Particulars L/F Amount

4CARNIVAL UK
28-Feb To balance 42493 3-Feb By cash 11203
10-Feb By cash 8966
17-Feb By cash 11710
24-Feb By cash 10614
42493 42493
Dr Cash a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
3-
Feb To sales beverage 11203 17-Feb By Harry 29552
3-
Feb To sales food 1824 28-Feb By Balance 19778
10-
Feb To sales beverage 8966
10-
Feb To sales food 1687
17-
Feb To sales beverage 11710
17-
Feb To sales food 1611
24-
Feb To sales beverage 1715
24-
Feb To sales food 10614
49330 49330
Trial Balance
In the books of Carnival UK, Trial Balance
Particulars l/f Debit Credit
Purchases a/c 34553

5CARNIVAL UK
Cash a/c 19778
Harry a/c
Kate a/c
Bank a/c 2993
Catering a/c 2008
Sales beverage 42493
Sales food 6837
54331 54331
*All figures are in £
Activity 2
In order to ensure the overall success of an organization in the long run, it becomes
critically important for the firm to ensure that, they are able to track and measure their
performance adequately in order to ensure that they are able to perform well. Moreover, these
performance measurement indicators also assist in ensuring that, if in any case, the organization
is unable to perform adequately, then those loopholes can be overcome, and the business will be
successfully able to achieve its overall targets (Wilson 2005). The main advantage of the key
performance indicators can be stated to be the fact that they provide real time information to the
firm. For the Cruise restaurant the key performance indicators which can be made use of are as
follows:
Food costs:
The food costs can be stated to be the total cost of the food ingredients which are incurred
with respect to the sales of the food. This measure is usually used as a measure to determine the
profit rate per item in a restaurant based against each customer. This indicator tends to serve as a
useful trigger which goes a long way in ensuring that a firm will be successfully able to attain its

6CARNIVAL UK
goals and thus minimize the overall costs (Carnival UK (1) 2018). The particular Performance
indicator is very difficult to track because the ingredients make it difficult to understand the right
quantity of goods having been used in each dish and hence, this indicator might not serve as the
right measure for the performance. Hence, through this measure, the organization would be able
to understand their costs against the sales of the items.

7CARNIVAL UK
Figure 1: The key performance indicators
(Source: Chadwick et al. 2013).
Kitchen Labor:
The kitchen labor acts as another key performance indicator measure which can be
utilized in order to gain an understanding of the labor which is involved in the restaurant
especially in the kitchen. Hence, in this Key performing indicator, the cost of the labor is
measured against the goods having been sold. Hence, this KPI can not only be understood to be
useful in measuring the sales, but will also assist in understanding the efficiency of the
workplace. However, it has to be understood that the measurement of this efficiency might be
quite difficult an in order to ensure long term success, the different restaurants will be required to
drill down the labor hours separately and ensure that the costs as measured as per that calculation
so as to find out the efficiency of the firm in serving the customers (Wilson 2005). This also
helps the restaurant in cutting down the costs of the labor and settle them on a weekly basis.
Activity 3
HR Life cycle of Food and Beverage manager on Cruise Ship
The HR life cycle serves as a useful measure which can help in understanding the overall
tenure of the manager in an organization and also goes a long way in defining the overall life
cycle of an employee. This lifecycle measure, is a useful tool which can assist in the
understanding of the firm goals and align them with the different employee goals as well. The
lifecycle tenure of the Cruise manager can be stated to be as follows:
1. Recruitment and on-board: This is the first stage in the lifecycle of the manager, whereby
he is recruited for the firm and taken onboard after an interview round which tests the

8CARNIVAL UK
viability of the manager for the job at the restaurant. If he is found to be fit for the post,
then the employee is taken in the firm.
2. The second step is the career planning and orientation stage. This is one of the most
important stages of the life cycle of the manager whereby he is briefed upon on his role
as a manager and is provided with training and an overview of his job and responsibilities
in the office as a manager and given an orientation on his overall goals in the restaurant
(Carnivalcorp.com (2) 2018).
3. Career development: the career development aspect needs to be understood as a crucial
stage whereby the performance of the manager is assessed and he is either promoted or
emoted to other levels. Once the manager believes, that the firm is catering to his career,
he gets motivated to perform better.
4. Termination: The termination can be considered to be a stage where either the manager
transits or gets terminated from the job.
Importance of HR Life Cycles for Strategic Talent Management
The HR life cycle can be understood to be a useful tool which can be used for the
Strategic Talent management as it is successfully able to highlight the different stages which the
employee will be undergoing in the organization. Through this life cycle, the overall
performance of the manager can be assessed regularly and certain actions to improve the same
can be undertaken by the firm. Hence, this HR life cycle can be understood to be the right tool
which helps in the achievement of the organizational goals and aligns them with the talent of the
employees so as to ensure that the firm is able to find adequate success in the long run.

9CARNIVAL UK
Figure 2: The HR Life cycle
(Source: Chadwick et al. 2013).
Recommendations for improved documentation
Documentation of the various Human resource activities form a critical part of the
organization and in order to ensure success with the different employees, any firm should
undertake considerable steps so as to ensure that they are able to keep a track of the movement of
the employees. This allows easy tackling and clarity in performance. This procedure helps during
the times of promotion and appraisals.

10CARNIVAL UK
Activity 4
Performance management Plan
Goals desired:
 Mitigating the negative staff behaviour.
 Resolving the issues of staff retention.
Actions
The different actions which can be largely adopted to improve the given scenario and to
attain the overall goals of the organization can be as follows:
1. When the different staff members as present in the organization, reflect upon a negative
behaviour, it hampers the overall productivity and environment of the organization and hence,
for this reason, it is generally considered to be quite important that the overall behaviour of the
staff is improved upon. Hence, for this, the firm will be required to undertake several training
sessions which shall go a long way in improving their overall productivity and motivate the
employees to perform in a better manner. As the industry is a consumer facing industry, it can
be considered to be very important for the firm to ensure that their employees are well behaved
and perform for the welfare of the firm.
2.To resolve the staff retention issue which is being faced by the organization, it can be
considered to be quite relevant for the firm to see to it that, the reason behind the low attendance
of the employees is understood well and certain steps are undertaken to work upon the same
(Chadwick et al. 2013). Staff retention can be considered to be quite important as it assists in
saving costs and building up the loyalty in the firm. Hence, to retent the employees, certain

11CARNIVAL UK
incentives shall be provided to them, which will assist them to perform well and stay with the
firm for a longer time frame.
Measurement of improvement
The different Key performance indicators for the measurement of the Performance
Measurement Plan can be stated to be as follows:
Staff turnover rate improvement
Increase in the overall sales (Which stands as an indicator of customer satisfaction)
Staff turnover rate
The Importance of Human Resource Life cycle for overcoming the issues of staff retention
The HR lifecycle is a useful measure which goes a long way in understanding the overall
staff and their tenures. The main characteristic of the Human resource lifecycle can be stated to
be the fact that it aligns the overall goals of the organization with the goals of the employees and
helps in achievement of the goals of both the parties.
Activity 5
The legislation which is required in the organization and forms a crucial part of it can be
stated to be related to the law of Package Travel, Package Holidays and Package Tours
(Amendment) Regulations 1992 and Civil Aviation (Air Travel Organizer’s Licensing)
Regulations 2012 (Lawson and Hepp 2001). The different laws and regulations form a crucial
part of any organization and with respect to this, it needs to be understood that, for any firm to
find success in the long run, the organization would be required to engage in the relevant
legislations which makes their overall operations ethical in nature. As the organization is a

12CARNIVAL UK
consumer facing business, it is largely faced by regulations which impact the overall
performance of the firm. These laws stated previously have been designed to protect the overall
welfare of the different consumers.
The impact of the company, the employment and the contract law on the firm
Laws and regulations have a greater role to play in ensuring that a firm is able to find
considerable success. These laws either limit the firm or either extend the overall operations of
the firm and allow the firm to function normally. All the decisions which are undertaken within
the realm of the firm tend to highlight the overall decision making of the firm as this is based on
the limit within which the firm can undertake its operations (Cascio 2015). Moreover, the
decisions regarding the employees of the firm, the different regulations may be undertaken in a
manner such that, the laws are followed and hence, it prevents the firm from undertaken any
decisions which are unethical in nature or encourage any unlawful activity. The employment
laws of the firm tend to limit the employee hours and employee job roles as well.

13CARNIVAL UK
Figure 3: The decision making in a firm
(Source: Lawson and Hepp 2001).
Activity 6
According to Ramlall (2003), it is required to be understood that, in an organization there
exists various regulations, ethical principles and the laws which have a strong impact on the
overall operations of the organization. Hence, any business if aiming to conduct lawful practice
would be required to consider and undertake actions based on these laws so as to ensure that they
are able to engage in the right decision making which would be the most beneficial for their firm.
It is believed that the regulations and laws impact the firm and guide them to take the right
actions. For example, the employee regulation may state that the employment hours of the
different employees are limited to 8 hours in a day, then the firm has to schedule its activities
accordingly and see to it that the employees work for 8 hours only and not more. If the laws and

14CARNIVAL UK
regulations are not followed adequately, then it may lead to a loss on the side of the firm as they
may face certain consequences with respect to the same. According to Noe et al. (2016), there
exists various regulations and laws for the operational rules of the firm as well which means that
the restaurant will have certain set and predefined opening and closing hours. These rules make
the operations easy and ensure that the firm will be able to attain long term success.
Activity 7
The hospitality sector cannot function alone. As the segment is a direct consumer facing,
it is required to ensure that the service to the different consumers remains the best and that they
return to the firm in order to get a service again. This is where the role of the different
functionalities comes into question. In a hospitality sector, the different job responsibilities of the
different employees are interrelated because, the firm in the form of the cruise service, will be
required to provide a complete package to the customers as present. The different departmental
functions like food, cleaning and related services are greatly linked together and requires the
overall coordination between the different functionalities (Reiche et al. 2016). This means that, if
a consumer wants his room to be cleaned, he will not only require assistance from the cleaning
department but also from the amenities department and hence, it is important for them to be in
constant touch with one another. For this reason, it is largely believed that without the
interrelatedness of the functions, the consumers cannot be served appropriately.
Activity 8
To provide the right service to the different guests and customers, it is critical that, the
different functionalities of the organization involved in the hospitality segment communicate and
coordinate effectively with one another. The main objective is to provide a wholesome service to

15CARNIVAL UK
the different guests as present and for this reason, it is recommended that in order to ensure
successful communication, the employees make use of different means like social media
communication, text messages, emails and other such mediums to ensure that all the staff as
present in the Food and beverage department are able to communicate with one another in the
right manner. According to Rowold (2015), there are several data bases available which will
allow the employees to maintain a balanced connection between the kitchen employees and the
waiters who are serving the employees and assist in faster efficiency of the different employees.
These methods come in very useful by strengthening the value chain and creating a strong link
between the inbound operations and the outbound and selling activities. Additionally,
coordination will also go a long way in maintaining the link between the different organizational
objectives which will ensure the growth of the firm. The only recommendation which can be
provided to the different employees can be stated to be that the unwillingness of the employees
to adopt the new technology can be worked upon and improves so as to ensure success of the
firm.

16CARNIVAL UK
References
Carnival UK (1), 2018, Who We Are, viewed on https://carnivalukcareers.co.uk/who-we-are, last
accessed 06 February 2019
Carnival UK (2), 2018, Explore Our Careers, viewed on
https://carnivalukcareers.co.uk/careers/#graduates, last accessed 06 February 2019
Carnivalcorp.com (1), 2018, Corporate Information, available at
http://phx.corporate-ir.net/phoenix.zhtml?c=200767&p=irol-prlanding, last accessed 06 February
2019.
Carnivalcorp.com (2), 2018, Carnival Corporation & PLC Form 10-K for the Fiscal Year ended
November 30, 2018, available as CarnivalCorporationplc_10K_20180129.pdf, on
http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-reportsother2, last accessed 06
February 2019.
Cascio, W.F., 2015. Managing human resources. McGraw-Hill.
Chadwick, C., Way, S.A., Kerr, G. and Thacker, J.W., 2013. Boundary conditions of the high‐
investment human resource systems‐small‐firm labor productivity relationship. Personnel
Psychology, 66(2), pp.311-343.
Lawson, T.E. and Hepp, R.L., 2001. Measuring the performance impact of human resource
initiatives. Human Resource Planning, 24(2), pp.36-36.
Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management:
Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

17CARNIVAL UK
Ramlall, S.J., 2003. Measuring human resource management's effectiveness in improving
performance. Human Resource Planning, 26(1), pp.51-63.
Reiche, B.S., Stahl, G.K., Mendenhall, M.E. and Oddou, G.R. eds., 2016. Readings and cases in
international human resource management. Taylor & Francis.
Rowold, J., 2015. Human Resource Management: Lehrbuch für Bachelor und Master. Springer-
Verlag.
Wilson, J.P. ed., 2005. Human resource development: learning & training for individuals &
organizations. Kogan Page Publishers.