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Running head: CARNIVAL UK
CARNIVAL UK
Name of the Student
Name of the University
Author Note

1CARNIVAL UK
Table of Contents
Activity 1.........................................................................................................................................2
Activity 2.........................................................................................................................................5
Activity 3.........................................................................................................................................6
Activity 4.........................................................................................................................................8
Activity 5.......................................................................................................................................10
Activity 6.......................................................................................................................................11
Activity 7.......................................................................................................................................12
Activity 8.......................................................................................................................................13
References......................................................................................................................................15

2CARNIVAL UK
Activity 1
Dr Sales food Cr
Date Particulars L/F Amount Date Particulars L/F Amount
28-Feb To balance 6837 3-Feb By cash 1824
By cash 1687
By cash 1611
By cash 1715
6837 6837
Dr Catering Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 2008 14-Feb By bank 2008
2008 2008
Dr Sales beverage Cr
Date Particulars L/F Amount Date Particulars L/F Amount
28-Feb To balance 42493 3-Feb By cash 11203
10-Feb By cash 8966
17-Feb By cash 11710

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24-Feb By cash 10614
42493 42493
Dr Cash a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
3-
Feb To sales beverage 11203 17-Feb By Harry 29552
3-
Feb To sales food 1824 28-Feb By Balance 19778
10-
Feb To sales beverage 8966
10-
Feb To sales food 1687
17-
Feb To sales beverage 11710
17-
Feb To sales food 1611
24-
Feb To sales beverage 1715
24-
Feb To sales food 10614
49330 49330
Dr Bank a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
14-Feb To catering 2008
6-
Feb By Kate 5001
28-Feb To balance(overdraft) 2993
5001 5001
Dr. Purchases a/c Cr

4CARNIVAL UK
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
1-Feb To Kate a/c 5001 28-Feb By balance a/c 34553
1-Feb To Harry a/c 29552
34553 34553
Dr Kate a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
6-Feb To Bank 5001 1-Feb By purchases 5001
5001 5001
Dr Harry a/c Cr
Date Particulars L/F Amount Date Particulars L/F Amount
17-Feb To cash 29552 1-Feb By purchases 29552
29552 29552
Trial Balance
In the books of Carnival UK, Trial Balance
Particulars l/f Debit Credit
Purchases a/c 34553

5CARNIVAL UK
Cash a/c 19778
Harry a/c
Kate a/c
Bank a/c 2993
Catering a/c 2008
Sales beverage 42493
Sales food 6837
54331 54331
*All figures are in £
Activity 2
The Key performance indicators tend to form a crucial part of the measurement of the
overall financial performance and helps in ensuring that the organization is able to look out for
its operational performance and ensure that it is successfully able to keep up with the different
competitors. Although regular auditing procedures form a regular part of the organization,
however, it may become difficult for a business to assess the performance against the particular
set standard (Bratton and Gold 2017). This is where the role of the Key performance indicators
come into question as they are able to measure the performance of the firm in numeric and are
able to establish a decision making standard. For a restaurant, the following key performance
indicators can be made use of in order to assess the sales and the standard of the operations.
Sales mix
The first indicator which can be used is the sales mix. The sales mix helps in gaining an
idea of the sales earned by the firm against the standard Industry measures. There exists a
presence of several pre-determined rates which need to be measure against a set standard and
with respect to this, it becomes very important for the firm to ensure that their sales standard is as

6CARNIVAL UK
per Meals 66.2%, Non-alcohol drinks 4% and the Private functions which are 2.6% (Ramlall
2003). If the firm has achieved this standard then it could be understood that the firm has been
performing adequately well, else it will be required to improve the performance.
Profitability Measure
The profitability measure is useful to understand the amount of profits which are being
earned by the firm against the costs of their investments. The profitability indicator helps to
understand whether the firm is performing well or not. The average profit which is generally
earned by the organization like a restaurant needs to be around 11% and hence, if the restaurant
is able to earn this profit, it can understand that it has been performing well. The profitability
index also helps in measuring the price of foods, cost of minimum wages and the overall
earnings of the firm.
Activity 3
HR Life cycle of Food and Beverage manager on the Cruise Ship

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Figure 1: The HR life cycle
(Source: Brewster, Chung and Sparrow 2016)
The HR cycle can be stated to be a useful measure for an employee in an organization as
it helps to provide a sense of guidance to the manager as to what he can look forward to in his
tenure at the firm (Carnival UK (1) 2018). The overall Human resource lifecycle of the Food and
beverage manager in a firm can be stated to be as follows:
1. Recruitment and Orientation: The recruitment and the orientation forms the first stage of
the Food and beverage lifecycle as it forms the base of the cycle. The manager enters the
firm through this stage and through the procedure orientation, the manager is introduced
to his overall responsibilities which will help him in understanding what can be expected
out of him.
2. Planning of the career and promotion: The second stage involves the planning of the
career and related growth in the realm of the firm (Ramlall 2003). It is important for the
manager to ensure that they are successfully able to plan their career accordingly and see
the path of their progression. Once the manager sees a future for themselves, then they
will continue to perform in the firm with utmost motivation.
3. Career shifts and development: The position of the manager will not remain stable
throughout the organization and instead, they keep promoting through the tenure of their
stay at the restaurant. Hence, the manager may undergo a considerable change and may
get promoted throughout the organization (Carnivalcorp.com (1) 2018). Hence, his skills
will improve and as an employee of the firm the firm would be required to ensure that,
they are able to achieve success.

8CARNIVAL UK
4. Transition or Termination of the job: The last stage which the manager may undergo is
the stage related to the termination of the job. This means that the manager would either
transit through the job role or be terminated for other reasons. Hence, the manager should
also be prepared well for this stage and considerable measures to improve the scenario
must be undertaken.
Importance of HR Life Cycles for Strategic Talent Management
The Human resource cycle not only assists in ensuring that a manager is able to gain the
knowledge of the firm for the employee but forms an integral part of the Strategic Management
of Talent. The HR life cycle helps in maintaining the overall responsibilities of the firm and
helps in retaining the overall talent in the firm as well. It helps to identify the right employees as
present in the firm and with this, also goes a long way in ensuring that the employees are able to
get motivated and maintain their association with the firm (Lawson and Hepp 2001). Hence, with
this, it can be understood that not only is the HR Cycle useful in maintaining the overall relations
of the firm but can also be stated to be an assistance for the management of talent.
Recommended documentation
The maintenance of the documents can be understood to be a useful part of the
organization as it assists in ensuring that the firm is successfully able to help as a record in the
latter half of the employee tenure. In addition to this, the documentation also helps to assist the
employers during the promotion period as well as it maintains the overall records and data about
the performance of the different employees.
Activity 4
Performance management Plan

9CARNIVAL UK
Goals desired:
1. To improve the overall the negative staff behaviour
2. To improve the staff retention rate
Actions
For the performance plan to be successful in the long run, it becomes important for the
following strategies to come into action:
 To improve upon the staff behavior of the employees and to mitigate any negative
outcomes as associated with the organization, it can be considered relatively important to
provide them engagement in the firm and allow them to feel a part of the firm. Once they
will be able to engage in this, the firm might be able to improve the negative aspects of
the firm.
 Moreover, with this, it also becomes crucial for the firm to provide incentives to the
different employees as present (Lawson and Hepp 2001). The working hours and other
related aspects in the hotels are very tedious and for this, they should have provided
adequate incentives to the employees and helped them to be motivated and remain in the
firm.

10CARNIVAL UK
Figure 2: The performance management cycle
(Source: Brewster, Chung and Sparrow 2016)
Measurement of improvement to be followed
The measurement for improvement and success performance management plan are as
follows:
Staff turnover rate
Customer service rate
Importance of the HR Life cycle for overcoming the issues related to staff retention
The HR life cycle in addition to being a procedural aspect of the organizations as
undertaken by the HR department also go a long way in ensuring that the firm is successfully
able to improve upon the staff retention aspect as well. This is because, the HR life cycle
portrays a systematic procedure for the different members of the organization as present. It helps

11CARNIVAL UK
in the alignment of the organizational goals with the employee goals and in this manner the firm
will be able to attain success with the tenure of the employees as well.
Activity 5
Specific legislation of the particular business
If a firm is required to operate in a competitive business environment then, they would be
required to ensure that, they overcome any organizational barriers and are successfully able to
carry out lawful administration and business. Hence, in the same manner, the Carnival UK as a
business will also be required to follow certain regulations which will allow them to operate in
the legal and right manner. The different legislative laws and rules which are required to be
followed by the business can be the Package Travel, Package Holidays and Package Tours
(Amendment) Regulations 1992 and Civil Aviation (Air Travel Organizer’s Licensing)
Regulations 2012. These laws will go a long way in protecting the rights of the consumer and
hence, will assist the different consumers and travelling freely. In this manner, the business will
be carried out in an ethical and lawful manner.
Impact of company, employment and contract law on the firm
Ramlall (2003) states that the different laws as well as the legislatives have a huge long
term impact on the different activities of the firm because it decides and validates the decision to
be taken by the different employers and employees alike. The legislations and laws have the
power to defy the working conditions of the employees and the overall working operations of the
organization. There exists various types of laws like contract laws, employment laws and related
aspects which tend to have an impact on the overall operations of the firm. This is because the
legislations and the regulations tend to define the criteria’s which are required to be followed by

12CARNIVAL UK
the firm and hence, any company which aims to conduct the right operations would be required
to ensure that they are successfully able to conduct their overall decision making and operations
and conduct lawful business.
Activity 6
The laws and regulations can be considered to be critical to abide by because, laws
validate the different operations which are required to be carried out by the organization. All the
businesses are required to outline these laws as present and see to it that, they are able to carry
out their operations as per the predefined and set standards (Noe et al. 2017). For instance, the
different employment laws mention that, the employee will be required to work during certain
specific hours in a week and the restaurant or the hotel would be required to ensure that they are
successfully able to abide by these laws. In addition to this, the company laws as present often
lay down the total working hours for which a restaurant can be run and with respect to this, the
business should be designed and maintained in a manner such that all these laws can be fulfilled
accordingly. This will ensure that the business carries out ethical activities and that they are able
to engage in lawful considerations as well. It needs to be noted that a business not only requires
to be profitable, but also needs to be ethical in nature.

13CARNIVAL UK
Figure 3: The cooperation and coordination
(Source: Brewster and Hegewisch 2017).
Activity 7
A restaurant or a hotel will be required to ensure that they are successfully able to provide
a complete package to the different customers as present and with respect to this, they need to
ensure that they integrate the different functions of the organization and are successfully able to
provide adequate offerings to the different customers. In addition to this, any restaurant would
also be required to ensure that, the different departments work together and are able to fulfill the
different needs of the employees. For instance, if the cruise aims to provide a complete meal
package to the different customers, then it would be required to integrate the different activities
of the cruise. For instance, it would have to combine the activities of the operational
departments, the kitchen department, the finance department and the related amenities
department (Brewster and Hegewisch 2017). However, the different customers cannot come to

14CARNIVAL UK
know about the particular collaboration and instead they need to be provided with a service
which appears to be comprehensive in nature and tends to fulfill the overall needs of the target
audience. Hence, it is considered to be good if the functionalities of the departments become
integrated in nature.
Activity 8
The service quality which is provided to the different customers has a crucial role to play
and goes a long way in assisting the staff as involved in the firm to ensure that they are
successfully able to meet the overall needs of the customer. Hence, this coordination and
cooperation’s amongst the different members of the firm has a crucial role to play in ensuring
that the overall targets of the firm are achieved adequately. Moreover, there does exists a large
number of ways in which the different members of the firm can easily communicate with one
another. They can make use of a data base management system, with the help of which they will
be able to figure out and understand the kind of service which is expected to be provided to the
customers. Moreover, mediums like personal message, social media applications and phone calls
can be made use of in order to ensure that, there does not exist any loophole with respect to the
communication which has to take place between the employees (Noe et al. 2017). The tracking
of the different operations tends to become considerably easier through the given process and
additionally, the firm will be successfully able to achieve its long term goals. This evaluation
will improve the overall efficiency of the operations of the firm.
The good communication and coordination which takes place in a restaurant or in the
hospitality industry will go a long way in ensuring that the firm is able to attain its overall goals
and strengthen the value chain as well. In addition to this, the coordination and cooperation
supports the different value chain activities and once this is done, the overall goals of the firm

15CARNIVAL UK
can be achieved easily. In order to improve upon the same, it is recommended that the
organization, trains the employees and provides adequate assistance to them, with the help of
which they will be able to adapt with the new communications systems and assist the firm (Noe
et al. 2017).

16CARNIVAL UK
References
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster, C. and Hegewisch, A. eds., 2017. Policy and practice in European human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Carnival UK (1), 2018, Who We Are, viewed on https://carnivalukcareers.co.uk/who-we-are, last
accessed 06 February 2019
Carnival UK (2), 2018, Explore Our Careers, viewed on
https://carnivalukcareers.co.uk/careers/#graduates, last accessed 06 February 2019
Carnivalcorp.com (1), 2018, Corporate Information, available at
http://phx.corporate-ir.net/phoenix.zhtml?c=200767&p=irol-prlanding, last accessed 06 February
2019.
Carnivalcorp.com (2), 2018, Carnival Corporation & PLC Form 10-K for the Fiscal Year ended
November 30, 2018, available as CarnivalCorporationplc_10K_20180129.pdf, on
http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-reportsother2, last accessed 06
February 2019.
Lawson, T.E. and Hepp, R.L., 2001. Measuring the performance impact of human resource
initiatives. Human Resource Planning, 24(2), pp.36-36.
Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management:
Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

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Ramlall, S.J., 2003. Measuring human resource management's effectiveness in improving
performance. Human Resource Planning, 26(1), pp.51-63.