Case Analysis for Coles Super Market & Common Wealth Bank of Australia

Title and Author Details
ASSIGNMENT – 2
Case Analysis for
Coles Super Market
Common Wealth Bank of Australia
A study of issues in:
IS Planning and Managing the Human Resource
Submitted by:
Submission Date
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Table of Contents
Title and Author Details.....................................................................................................................1
Abstract..............................................................................................................................................2
1. Introduction................................................................................................................................3
1.1 Objectives............................................................................................................................4
2. Organisation background...........................................................................................................5
2.1 Organization 1.....................................................................................................................5
2.2 Organisation 2.....................................................................................................................6
3. IS Planning..................................................................................................................................7
3.1 Literature Analysis..............................................................................................................7
3.2 IS Planning Issues Identified...............................................................................................8
3.2.1 Response of Coles Super Market..................................................................................9
3.2.2 Response of Common Wealth Bank of Australia.......................................................12
3.3 Comparative Analysis........................................................................................................13
4. Issues studied In Case Studies...................................................................................................15
4.1 Business Plan Issues...........................................................................................................15
4.2 Marketing Strategy............................................................................................................15
4.3 Human Resource Management issues................................................................................16
4.4 Organizations responses to implement solution.................................................................17
4.4.1 Solution Implemented in Coles Super Market...........................................................17
4.4.2 Solution Implemented in Common Wealth Bank of Australia...................................18
4.5 Comparative analysis.........................................................................................................18
5. Conclusion.................................................................................................................................20
References.........................................................................................................................................21
6. Interview Questionnaire............................................................................................................21
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Abstract
Strategy planning is vital to an organization since it gives an ability to read a compass and
blueprints quantifiable objectives. Strategy is an instrument that is helpful for directing everyday
choices and furthermore to evaluate advance and changing methodologies while growing up. In
this report, we have discussed about the business strategic management and Human resource
management techniques followed by two different organizations. The background study is
carried out for the both case studies such as Coles Super Market Australia Pty Ltd and Common
Wealth Bank of Australia. In this section, the business process conducted by the both
managements are analysed. The interview is carried out to the people who are working in these
two organization and who possess the designation of IT manager. To know the strategy on IS
planning and human resource management, we have conducted interview of IT managers of
Coles supermarket and commonwealth bank. Based on their statements and responses the issues
faced by the company is analysed, and the IS planning and Human resource strategy followed by
the organizations were discussed. Based on the responses given by the interviewees the suitable
solutions to the issues are determined during analysis. According to the literature analysis, the
Strategic human resource management is the advanced idea and it is varied according to
organization’s strategy. Then we have discussed the IT Human Resource Management and the
Business Continuity Management of the main associations in Australia. So that the IS planning
strategy and IT Resource management system of these two organizations are gathered. The
issues related to the chosen area of the business is discussed. Such as Managerial issues, HR
management issues in recruiting process, Inefficiency of low level skilled employees ethical
issues and business strategy plan issues. Based on the comparative analysis on each process, the
appropriate solutions for the issues are concluded.
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1. Introduction
The main aim of this report is to identify an efficient IS planning strategy and Human
Resource management strategy to manage organization. In this report, we will discuss about the
business strategic management and Human resource management techniques followed by two
different organizations. We are going to conduct interview of IT managers of Coles supermarket
and Common Wealth bank. Based on their statements the issues faced by the company is
analysed, the IS planning followed by the organization were discussed. Then the suitable
recommendation to the issues will be determined during analysis.
Strategic Human Resource Management is a cutting edge business idea that has been
presently been generally utilized the association; the core of the idea is that all the human asset
exercises of the organizations ought to be lined up with the authoritative corporate targets. We
are required to choose an association of our decision and after that break down their vital human
asset hones, we are required to see that how the practices and techniques of HR division are lined
up with the organization's goal. What are the territories that are performing admirably and what
the regions that need the change are? For this we have chosen driving Companies of Australia.
Vodafone has been the market pioneer with their proceeded with development in Australia and
different parts of the world.
This report will investigate two measurements, one is their methodologies for recruiting,
determination, learning, improvement and preparing and I should clarify how these techniques
are expanding illustrative performance and are connected with corporate systems. The second
piece of this report will introduce the business management procedures of the association we
should know how the associations deal with the execution of their workers and how human asset
division is dealing with the representative relations.
1.1 Objectives
 Organizational Background
o The background study will be carried out for the both case studies such as Coles
Super Market Australia Pty Ltd and Common Wealth Bank of Australia.
o In this section, the business process conducted by the management will be
analysed.
 IS planning
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o The Literature analysis will be carried out on IS planning and HR management
strategy.
o The interview will be carried out to the people who are working in these two
organization and who possess the designation of IT manager.
o The IS planning strategy and IT Resource management system of these two
organizations will be gathered.
o Comparative Analysis will be provided.
 Issues Studied:
o The issues related to the chosen area of the business will be discussed.
 The solutions for the IS planning strategy and HRM strategy will be provided.
o Responses provided by two organizations
2. Organisation background
2.1 Organization 1
As an Australian organization, they are quick to help other Australian organizations to
convey extraordinary quality neighbourhood items to their clients. To do this, they pride
themselves on having an Australian First Sourcing Policy, which implies that they source
Australian developed nourishment wherever and at whatever point they can.
Australia creates the best nourishment on the planet, so they endeavour to source
however much as could reasonably be expected from neighbourhood producers around the
nation. Truth be told, 96% of their crisp create and 100% of their new sheep, pork, chicken,
meat, drain and eggs are Australian sourced.
Here and there they need to import deliver from abroad, for instance when:
 The item isn't developed in Australia (eg. drinking coconuts)
 The item isn't in season and there is a client request (eg. fruits)
 Supply is restricted amid parts of the year (eg. blueberries)
For their Coles Brand bundled nourishment and drink items, they set themselves the point
of sourcing from Australian agriculturists, producers and makers. For their non-nourishment
items, they are focused on exploring whether a neighbourhood producer can be utilized where
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the item is developed or made in Australia, meets required wellbeing and quality gauges, is
accessible in adequate supply and is reasonable for their clients.
1. Name of the Organization: Coles Supermarkets Australia Pty Ltd
2. Location of their Head Office: Hawthorn East, Melbourne, Australia
3. The size of their IT Company: 1, 00,000 + Employees
4. Website of the Company: https://www.coles.com.au
5. Contact Person: Kathleen Robertson
6. Designation: Manager
7. Mail ID of Kathleen Robertson: [e-mail]
Figure 1 Home page of Coles Supermarket
2.2 Organisation 2
The Commonwealth Bank is Australia's driving supplier of coordinated monetary
administrations, including retail, premium, business and institutional keeping money, stores
administration, superannuation, protection, speculation and offer broking items and
administrations.
1. Name of the Organization: Common Wealth Bank of Australia
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