1 ETHICS Table of Contents Introduction..........................................................................................................................3 Case analysis with ethical theories Ethical theories............................................................3 Case analysis using the professional codes of ethics...........................................................5 Recommendations................................................................................................................8 Conclusion...........................................................................................................................9 References..........................................................................................................................11
2 ETHICS Introduction This report will discuss about the ethical constrains that are present in the system. With the help of the ethical constrains and the theory of code of ethics proper analyzing of the report will be done. Discussions of the 4 ethical theories and this implementation in the sales and product acceptance will also be discussed in this report. This report will discuss about the professional code of ethics regarding the analyzing of the case. This report will also provide recommendations regarding the better implementation of the ethics in the business management sector especially in the field of estimation of the analyzing of the responses. Case analysis with ethical theories Ethical theories From the Deontology theory the main aspect that is taken into consideration is the management of the entire business commencement with the help of the pre scheduled set of rules. With the help of the pre scheduled set of rules the main advantage that will be present includes better estimation of the output as per the management of the scheduled terminology. The setof rulesthatwill beimplementedin theCBSnetwork and Affectiva’sAffdex collaboration use Acts towards a universal good. Treating the stakeholders as their own family. Performing as per the benefits of the clients that can be achieved by the business organization. After analyzing these pre scheduled terminology and rules of the organization will get performed in a better manner. Due to these activities the main better understanding of the business prosecution in an ethical manner. With the implementation of the deontology theorem, ethics related to the sampling of the entities. As there are 200 participants who are selected in a random manner hence the estimated output of the research might not be much accurate and deviations are present in the system. This will lead to the fact that the understanding of the demands might not
3 ETHICS be well understood and this will lead to improper product management as per the norms of the business organization. From the utilitarianism theory, it can be stated that the management of the business organizationiscompletelydependentontheconsequencethatwillbepresentinthe commencement of the project with better output. This section helps in better completion of the project. Hence by understanding the consequentialism segment will help in better estimation of the output of the CBS networks (Roloff and Zyphur 2018). After checking the eventual consequences that can happen after completion of the task will ensure the fact that the management of the project will get better as per the functioning of the business organization. With the help of the understanding of the estimated outcome of the project, the function that is to be prohibited can be well recognized and this will ensure that the business that is to be performed will not take into consideration the functioning methodology the main concern of the project is to gain the estimated outcome that has been scheduled. This is the main reason that ethical issues might arise in the functioning of the project. According to the rights ethics the main concern that is taken into consideration includes the terminologies that are directly related to the livelihood of the stakeholders. This section leads to the aspect that the management of the business proceeding will get effect ted in a negative manner. For understanding the prosecution of the human rights the main issue that might be faced is that the quality of the product that is to be manufactured. In this section it can be stated that CBS network will be having a better understanding of the collaboration of the rights that will be required by the society and the goal that are set by the business organization. After setting of the goals better understanding of the requirements of the project can be understood. With the help of the better understanding of the functioning of the entire system the main aspect that will
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4 ETHICS take into consideration is the fulfilling of the business needs of the stakeholders of the organization. After commencing of the projection of the entire ethical terminology it can be stated that the management of the entire project will not be very efficient. A differentiation in between the rights that the company wants to deal with are decided in this stage. This process can be well maintained with the help of the spontaneous reactions of 200 participants. These 200 participants will have the right to express their thoughts in a manner that will positively guide the business organization to their estimated outcome (Crane and Matten 2016). The main reason behind this aspect is that the company will get to know about the demands of the people and hence the products will be launched in the market will be having the detailing’s that will increase the efficiency of the product. According to the virtues theory, the main aspect that is taken into consideration is that the persons that are treated as the stakeholders are judged as per their natural characteristics rather than the output that is produced by them. This theory will access the person`s motive, reputation and the behavioral aspect that are displayed by the client on daily basis. This is the main reason that projection. Irregular behavior is also taken into consideration for better understanding of the stakeholder characteristics. Change in characteristics are not taken into consideration. This is the also a reason that the estimation of the output gets difficult. Hence in this case the management oftheprojectwillgetperformedaspertheestimatedoutcome.The200participant’s characteristics will get well analyzed and the predicted analysis will be performed with the help of the Virtue theory of ethics. With the help of this ethical theory better understanding of the regular needs of the participants can be well understood and this is the main reason that the prosecution of the entire system will get processed in a better manner. The output that will be
5 ETHICS received after the participants pole their expressions will be helpful in better understanding their needs. Case analysis using the professional codes of ethics While considering the code of ethics, there are several of codes or principles which need to be followed by the organizations with extreme precautions. This code of ethics are very much important for the businesses and organizations to define their approach towards their customers. Several of organization follows different types of code of ethics for the organization but there are some code of ethics which are common for almost every organizations or business. Here the most common code of ethics for the organizations and the business are the honesty, transparency, respect, confidentiality, loyalty and integrity. In this context the main case is collecting data about emotional responses of the customers regarding a digital content provided by the organization. Here main organization is the Affectiva which is currently working for another organization which is CBS network. Affectiva is currently working for the CBS network in the sector of market research and of that Affectiva is using their market research solution which was Affdex (Withers and Ebrahimpour 2018). In this context there are various types of ethical implication of using this type of market research solution. Here the research will be done by gathering data about facial reactions over 200 participants via webcams in respond to a 60 minute TV drama show. While this type of data is collected for conducting a market research several of ethical implications might come in this case which can conflict with the professional code of ethics. Here the ethics in the marketing research is moral principle values that are hold by the research organization which is Affectiva in this case (Sroka and Lőrinczy 2015). There can be several of
6 ETHICS ethical issues in the marketing research but mainly this issues are regarding the respondents’ rights which the researcher should concern about. Also, the data assurance of the respondents are very much important in the marketing research sector (Rallapalli, Nwachuku and Valle 2015). In this type of market research the four entities that are affected by the research are the client, general public, researcher and the respondents. Honesty is one of the common code of ethics in business and organization and here issues can arise regarding honesty from both the side. While the research is done on emotions of the audiences regarding a 60 minute drama TV show it is not necessary that the audiences or the respondents will always produce genuine reaction regarding the TV show situation. This occurs because many of the viewers might not interested to watch the TV show. Thus it is very much normal that genuine reaction will not be produced (Kumar and Steinmann 2015). This is also same for the other side. While the research is conducted it is not ensured by the research organization that the collected data will be solely used for a particular research. Afterthehonesty,transparencyisalsoabigfactorofethicsinbusinessand organizations. While this code of ethics is followed the collected data should be transparent to everyoneincludingtherespondentsalso.Insuchcasesethicalissuesalsoriseswhen transparency of the collected data is not maintained (Moore and Donnelly 2018). In many cases the researcher might want a positive output for the client while the output is going towards negative conclusion. Here the researcher might want to alter data to get desired output and for that the research organization might force or may provide some other benefits to the respondents to get their desired conclusion from the research. Thus this raises an ethical issues in the market research procedure of the Affectiva.
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7 ETHICS As per code of ethics of the American Marketing association the research organization should use the collated data from the respondents only for the specific marketing research and this data should not be used for any other purposes such as selling data to other research organization. Thus in this case also ethical implication arises regarding the use of improper data and selling the data. In such ethical issues the research organization might use this data for conducting a similar type of research which can produce improper data (Edwards2017). Also, selling the data create ethical issues of exposing personal information of the respondents and an improper research conclusion for the buyer organization. Hence the project will get performed in a manner that will help in better prosecution of the task that is to be performed. Also this American Marketing code of ethics has elaborated that it is the liability of researchertoprotecttheconfidentialityandtheinformationthatiscollectedfromthe respondents. In many cases it has been seen that data has been leaked regarding the responses of the respondents and due to that either the research has been failed or the respondents have to face several of problems. Thus Affectiva need to ensure that confidentiality of the collected data is maintained otherwise ethical issues is likely going to be occurring. The American Marketing code of ethics also states that the research organization need to avoid misinterpretation of the research method and the research results (Kaptein 2017). As per this code of ethics the organization must not use the gathered information for the personal use or to gain any type of advantages. Thus this code of ethics should be maintained by the Affectiva research organization to avoid any type of research related issues in the ethical implication. Recommendations Recommendations will help in completion of the task are as follows: -
8 ETHICS Focusing on the changes of the stakeholders: With the help of the management strategy that is proposed in the virtues theory, the main issue that is present in the curse of the management system incurs the fact that the projection of the stakeholders will not focus on the management of the system as per the changes that are instilled in the stakeholders of the organization. This ignoring the changes that have been taking place in the mentality of the stakeholders will act harmful in recognizing of the changes that are to be brought in. in case proper attention is provided towards the changes that have been taking place ensures the fact that the management of the entire system will get easier and the expectation of the response of the participants Not having a pre destined mind set As the output of the sample will be performed with the help of the random sampling the outcome of the project is not decided as per the management of the entire system. This is the main reason that the prosecuting of the entire system might produce a result that will not be accurate in nature. In that case the expected outcome of the project might vary. Hence keeping back up of resources is also important. This is the main reason that the prosecution of the entre process will get associated as per the completion of the response estimation. Protecting confidentiality As the sampling size is very high and random in nature, confidentiality issue might arise. Keeping in mind the fact that the audience that is being sampled are not chosen by the managerial section, the sample size will not matter much. In case the sample size of the estimation process is very high, data security is not very high. In case the security of the entire
9 ETHICS response system gets low then new launching of the product as per the market response will lack in efficiency. Conclusion From the above discussion it can be concluded that commencing of the ethical terminology while performing of the project is very important because the administration process of the project is completely dependent on the management of the system. Hence following of the deontology theory of ethics will help in better completion of the project. With the help of the pre- scheduled rules and regulations, gaining a better infrastructure for the response collection. This factor will also help in increasing the discipline in the functioning of the project. Virtue ethics theory will also help in understanding the nature of the respondents and this will be the major reason that the prosecution of the understanding of the motives each respondents are having are prosecuted. This is one of the major factor that help in substantial completion of the project. Maintaining the integrity, honesty, transparency, confidentiality and loyalty are considered as the importantstepsthatwillhelpinbettermanagementofthesystem.Withthestated recommendations the issues that are spotted can be mitigated.
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10 ETHICS References Crane,A.andMatten,D.,2016.Businessethics:Managingcorporatecitizenshipand sustainability in the age of globalization. Oxford University Press. Edwards, A.A., 2017. An important change to the American Dental Association Principles of Ethics and Code of Professional Conduct: The evolution of Section 5. H, and a new perspective on the announcement of specialties.The Journal of the American Dental Association,148(2), pp.125-127. Kaptein, M., 2017.The living code: Embedding ethics into the corporate DNA. Routledge. Kumar, B.N. and Steinmann, H. eds., 2015.Ethics in international management(Vol. 84). Walter de Gruyter GmbH & Co KG. Moore,A.andDonnelly,A.,2018.Thejobof‘ethicscommittees’.Journalofmedical ethics,44(7), pp.481-487. Rallapalli, K.C., Nwachuku, S. and Valle, M., 2015. International Marketing Ethics: Challenges in Developing Global Code of Ethics. InProceedings of the 1996 Multicultural Marketing Conference(pp. 146-147). Springer, Cham. Roloff, J. and Zyphur, M.J., 2018. Null Findings, Replications and Preregistered Studies in Business Ethics Research.Journal of Business Ethics, pp.1-11. Sroka, W. and Lőrinczy, M., 2015. The perception of ethics in business: Analysis of research results.Procedia Economics and Finance,34, pp.156-163. Withers, B. and Ebrahimpour, M., 2018. The effects of codes of ethics on the supply chain: A comparison of LEs and SMEs.Journal of Business and Economic Studies,19(1), p.3766.