Case Management: Principles, Tools, and Psychotherapy for John

RUNNING HEAD: CASE MANAGEMENT
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Table of Contents
1. INTRODUCTION..............................................................................................................3
2. CASE MANAGEMENT OF JOHN...................................................................................3
2.1 Case management principles............................................................................................3
2.2 Case management tools....................................................................................................4
2.3 Psychotherapy in john’s case management......................................................................4
2.4 John’s homelessness and Case management....................................................................6
2.5 Homelessness and Mental illness.....................................................................................7
3. CONCLUSION...................................................................................................................8

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1. INTRODUCTION
John is a 21 year old man, he has a history of growing up with family violence and as
a result, he spent a lot of time in foster care and residential homes of Melbourne. John
belongs from an Aboriginal background but since, he has lived in foster homes of Melbourne
since his childhood – had made him detached from his community and he has often felt
identity issues throughout his life. He has recently left foster care and is getting pressure from
his friends to engage more in alcohol and drugs. He feels extremely overwhelmed with life as
he is jobless as well and this, in whole is deteriorating his mental health and quality of life.
2. CASE MANAGEMENT OF JOHN
2.1 Case management principles
Case management as the name suggests ‘management of critical cases’ refers to
improvement of clients’ wellness and promotion of patient’s autonomy (Nalipinski &
Sullivan, 2018) through the use of advocacy (Vourlekis, 2017), education (Bowe, Ball &
Gold, 2017), communication (Garrett, 2019) service resources identification and service
facilitation. Case management guidelines are embedded with the strict principles of
beneficence, autonomy, justice (Bakker et al., 2015) and non- maleficence (Ong-Flaherty et
al., 2016) The cardinal function of qualified case managers is about advocating and nurturing
of the client’s support systems. Case managers have the necessary skills to achieve a set of
quality outcomes for the clients. They should make an appropriate usage of empowerment
and resources of clients in such a manner that it becomes supportive for the client.