GBS Geneva CST 318 Case Study: Business Problem Analysis & Solutions

This case study assignment provides answers to questions related to business management, strategic decision-making, and ethical dilemmas within a business context. It covers various scenarios, including ethical issues in human resource management, the impact of social media on professional life, and ethical considerations in manufacturing. The solutions offered emphasize the importance of ethical conduct, comprehensive analysis, and adherence to labor laws. The document also explores the role of a manager in handling employee relations and ensuring organizational effectiveness. Desklib offers similar solved assignments and past papers for students.

CASE STUDY
Running Head: CASE STUDY 0

CASE STUDY 1
Case study 1
Answer 1- D. Management problems
Answer 2- C. Strategic decision-making
Answer 3- C. Case
Answer 4- From the business prospective Case Study is a detailed analysis of the situation by
which a decision is made or a problem is solved (Heale and Twycross, 2018).
From the student prospective -It is imagined scenario, by which students analyse the case and
based on their interpretation give suitable solutions. Case Study is a learning tool by which
students make depth analysis of the situation and learn about different prospective of the case
study which will help them in current scenario of business environment. It is use as a research
strategy and inquiry, which investigates an occurrence in real life context.
Answer 5- There are various ways to solve a case study. The solution of case study depends
on the type of problem. For example if the case study is of ethical problem then the answer
may be different, depending on perception of each person but sometimes case study is of such
type where only one solution can be applied then in this case, it can be solve by only one
solution. Each case study can be solve by giving different answers but it depend on the type
of problem. Certain steps are to be followed for solving a case study, first step in solving a
case study is to go through the case study which is given, after identifying the case study, a
central issue in the case study is focused which gives the reader a deep analysis of the
problem regarding finance, human resource, logistics, law and management. The central issue
which was identified is seen in the context of firm’s goal and hindrances which occur in
solving the case study. After doing careful analysis of above five steps available alternatives
seen by which case studies can be solve. At the end, appropriate decision taken considering
the organisation (Bonney, 2015).
Answer 6- No, case studies are not only meant for business students as the motive of case
studies is to do deep analysis of the problem and on the basis of that appropriate solutions are
find which will help in future. So case study used in various places depending on the type of
problem or situation. Case studies used by medical students also, to make them understand
about the problems that might come in their way. Despite of various fields, case studies are
most useful in law field in which an imaginary situation is necessary for students to
understand how to solve a case.

CASE STUDY 2
In this way, it is clear that case studies are meant for organisations, medical students, law
student, business schools as well as in any place when there is a situation arise, which need
the interpretation of the situation to find the root cause of the problem (Twycross and Heale,
2018).
Answer 7- Case studies used by business schools due to following reasons-
 The imaginary situation in case studies help student to know the hindrances that might
occur in future.
 The depth analysis of the situation will boost the skills of the students to have deep
understanding of the situation.
 Case study helps students in increasing their engagement in classroom activities, by
which team-building skills develop in them (Bonney, 2015).
 Through case studies, they do careful examination of the situation of cases, by which
they come to know about various aspects of the emerging environment.
Business case - Ethical issues in Human Resource Management
Answer 1- The main ethical issue in this case is use of illegal drugs that was shown on social
media. It was already mentioned in the profile of Pharmacy Company. The heavy use of
alcohol by the candidate will put negative impact on the workers as well as customers if they
come to know about this. Concerning Manager’s post, it is not suitable to hire such candidate
who is too much involved in illegal activities (NCADD, 2018). The girl was too much
involved in partying that might hamper the productivity of the organisation (Deneck, et al.
2015). Although the candidate was experienced but after proper research they found
candidate was indulged in partying and heavy alcohol.
Answer 2- In this situation use of social networking sites by the employer to hire candidates
is somewhat inappropriate because it is not confirm that the use of alcohol will distract her in
the workplace as everybody have their personal life. In this case study, despite of pointing out
on candidate, go through the personal interview to suggest her some steps so that she can
improve them by taking suitable actions (Lawrence, 2018). To some extent, these things can
taken into consideration but it is obvious that these things are banned at workplaces so hiring
based on these things are inappropriate. Despite being using alcohol, it was found in the
social site that she was once involved in illegal activity but improvement could be possible by
telling her disadvantages of these things.

CASE STUDY 3
Answer 3- Social networking site facilitates connecting with friends and family at a long
distance. Social networking sites makes us connected and entertain us from the chaos of life
and it helps in getting what is going on in the world thus improving communication. The use
of social networking sites helps people in keeping them happy whenever they are lonely or
away from their friends and family (Baker, 2018). Social networking sites provide useful
knowledge about what is going on in the environment, in this way these sites are sometimes
beneficial for creating awareness among people.
This case influenced in a way that one should not post or make personal issues public, or
gaining attention on social media is not the adequate solution, this affects the professional life
so it is better to keep personal and professional separate and this helps in maintaining good
relations at workplace. The use of social sites in excess limit can distract us in the work that
will result in decreasing the productivity of concerned activity that needed to done.
Answer 4- As an HR Manager of the company, I will conduct a personal interview for the
selected candidate to know about their lifestyle. Before taking any decision, in this case, I
will do a depth analysis of the profile of candidate that despite being her personal life whether
she is suitable for the job or not. In an article of Brunot it is found that 70% candidates are
rejected by the employer just because of the information found on social media but
sometimes this should not be taken in consideration to hire someone. As a HR manager,
social media should not be given much preference that can reject a best person while hiring.
Instead of judging people by social media, I would have been conducted a meeting where
information about his or her background as well as knowledge for the concerned area was
judged. Based on interview held, I have hired the person in this situation.
Business Case- an Ethical Dilemma- producing Toys, Child’s Play?
Answer 1- As a product manager, it was disheartening to see the child workers who were
working in their house. The infrastructure facilities were also not proper and unhealthy
working conditions which can adversely affect the productivity as well as mental health of
the employees working in the organisation (Peter, 2013) leading them to quit the job. There
should have been proper infrastructure and other facilities for the workers, which could help
them in enhancing the productivity, this could done by organising proper training sessions
imparting necessary skills for the job, and it would further lead to their personal growth and
development.

CASE STUDY 4
Answer 2- After going through the detailed analysis of the case study, it can be stated that the
scenario presented may often lead to unproductive outcomes. Therefore, some policies or
strategies must devised for the better functioning of the organisation in compliance with the
labour laws and child labour act, 1980, which regulate the labour relations (khaleejtimes,
2018). In spite of working at this age, children must have basic education, which will help
them in grooming their lives. Basic education helps in development of the person as well as
the society (Türkkahraman, 2013). Instead of indulge him or her in illegal activities; they
must promoted for Education that is the fundamental right of every citizen.
Answer 3- The above stated reasons are similar to value or principles of my life. Education
plays an important role in our life and forms the basis for the growth and development. In
addition, education tends to improve the living standard of life, by creating awareness about
the basic rights and principles of life. Every phase of life should planned in such a way that
will help in grooming personality. Working life is also a stage in life that comes after getting
proper education. According to me, working in educational age block the ways for growth. In
the principle of my life, education and growth is inseparable in the sense that without
education, growth is not possible because education gives knowledge to become an
independent person in life (Diwan, 2017).
Management Case: Managing People
Answer 1- If I was at the place of Bill, I would have been answered the branch manager with
politeness as I had done my duty with due care and honesty. I would have been assure him
that I done whatever was good for the company. From the past years, I was doing my work
with due care and diligence so this time also I have not done anything wrong. I would have
shown him the records of past few days that would make him reliable that I was giving my
complete effort to fulfil my responsibilities that was assigned to me. Despite of these, I would
have told him that I have fulfilled all my duties diligently in the Past years so this time also I
cannot think to commit such mistakes, which will bring me down, or my organisation.
Answer 2- In the case study, regional office members were not concerned about his transfer
from his current location to another, therefore there was a lack of proper check. Due
consideration is needed when employees are transferred from one region to another.
Whereas , if employees were properly trained and supervised there would require no check
for their working while transfer or promotion that would further motivate them for working
more effectively and efficiently due to the reason that organisation is also concerned for

CASE STUDY 5
them. If continuous check on working of Bill were done, the problem of ignorance between
the members would not be there. While transferring him to the regional office, no
consideration was given to him for his problems; this shows that there were no person to keep
check on the newly appointed person. Regional office was not bothered about the person who
was fired from the organisation. Continuous check would have been done to check the
working of those employees who were fired from the organisation.
Answer 3- Yes, Bill can effectively play the role of manager in this branch. When he
transferred to another department with higher responsibilities, he fulfilled all his duties with
due care, which needed to become a successful employee. He had done his work by staying at
office until night.
In the context of manager, he fulfilled all the responsibilities of a manger like managing the
task that was given to him as well as solving the entire problem. He guided employees by
providing them proper training. As a manager, he took the right decision to fire out those
employees who were causing trouble in the organisation (Mccarthy, 2018). He effectively
managed all the people in an organisation, which resulted in working smoothly, this shows
that he has all the skills and abilities to be a manager (Michelman, 2008). When his branch
manager was not able to come office, he effectively managed the organisation by working
hard. With respect to manager’s post, he deliberately fulfilled his duties by seeing training
needs for employees.

CASE STUDY 6
References
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Diwan, V. 2017) Child Labour: A Chronic Problem. Social Science and Humanities Journal,
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Greene, R.J. (2017) The Most Important Asset: Valuing Human Capital. UK: Routledge.
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CASE STUDY 7
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