Organizational Behavior: Analysis and Recommendations for Takeda UK Ltd.

This presentation analyzes the organizational behavior issues faced by Takeda UK Ltd., a pharmaceutical company in London, and provides recommendations for their resolution. The first issue is the lack of understanding of other tasks among the research team, which can be addressed through the application of the Bureaucratic theory. The second issue is the lack of cooperation and coordination, which can be resolved using the Contingency theory. The third issue is the interference of managers in the work of the research team, which can be addressed through the Systems theory. The recommendations include improving communication, establishing clear lines of authority, and providing training sessions for employees.

ORGANIZATIONAL
BEHAVIOR

INTRODUCTION
Organizational behavior refers to a study of interaction of people within
the context of an organization. It is a field which makes an analysis on
how people interact within an organization and the various factors which
can put an influence on their behaviors. For this presentation, Takeda UK
Ltd. has been selected which is a pharmaceutical company located in
London, United Kingdom. In this presentation, detailed analysis will be
made on different issues related to organizational behavior in the case
study and the recommendations to solve these issues effectively without
any problems.

CASE SCENARIO
 Susan Taylor has been working in Takeda UK Ltd. which is a
pharmaceutical company in London, United Kingdom. She has been
given the charge of Product Development Wing in the company which
involves research work for developing new medicines.
 The issues which Susan is facing in her new department are that the
research workers do not like any kind of interference put in their work.
The research specialists though understand their work quite well but do
not fully understand the needs of production and marketing. Therefore
she needs to make them understand its value and resolve certain conflicts
which have been happening in the team.

FIRST OB ISSUE
 Lack of understanding of other tasks- There seems to be a lack of
understanding among the members of research team which Susan is
heading because they do not understand the significance of other tasks
such as production, marketing etc. which are so important for a firm to
attain success.
 Reasoning- The reason due to which this problem has been created is
mainly because the research workers do not take an interest in the other
activities in the company. They need to understand the significance
because only when they research on new medicines then only the
production can start and the marketing process can be conducted
smoothly without any issues.

THEORY RELATED WITH 1ST OB
ISSUE
 The theory of organizational behavior which can be linked with the 1st
OB issue is Bureaucratic theory by Max Weber. According to Weber,
there needs to be an organizational structure in every organization which
clearly defines the roles, tasks, authority and responsibility.
 This theory can be applied in the context of Takeda UK Ltd. as it is a big
pharmaceutical company having multiple departments.

CONTINUED…
 Using it, the issue of lack of understanding of other tasks can be solved
effectively. It can be done by applying a number of principles such as-
 Task specialization- In the company it is required that the tasks should be
specialized and allocated to different employees as per their capability
level.
 Hierarchical layers of authority- In the company, it is quite important
that hierarchical layers of authority are set so that there is no confusion
regarding the authority of superiors over subordinates.
 Formal selection- In an organization, the employees is selected on the
basis of their skills and competencies in a specific field.
 Rules and requirements- Rules and requirements must be made so that
workers know what is expected from them.
 Impersonal- There must be an impersonal environment within the
organization.
 Career orientation- It is very important for the workers in an
organization to have a detailed career orientation.

RECOMMENDATIONS FOR
SOLVING THE FIRST ISSUE
 The recommendations are-
 The research workers should be told about the importance of other related
tasks in the organization. In Takeda UK Ltd. this can be done through
explaining of inter-relationships which is present there between different
departments of the organization.
 There should be a clear line of authority established within the
organization. In the context of Takeda UK Ltd this is important because it
will help a lot in clearly distinguishing the authority level in the
company.

SECOND OB ISSUE AND
REASONING
 Lack of cooperation and coordination- There is a lack of cooperation
and coordination between the employees working in the research
department of the company.
 Reasoning- The reason for lack of cooperation and coordination between
the employees in research department in Takeda UK Ltd. is due to the
low understanding level.

THEORY/MODEL RELATED
WITH THE SECOND ISSUE
 For solving the issues in the company which are related to cooperation
and coordination between the workers contingency theory will be applied
by the management of the company. The application of the theory is as
follows-
 Contingency theory- According to this theory, it is assumed that there is
no single best approach which can be used by leaders to lead the
organization and there is no best way through which an organization can
be managed effectively and efficiently.
 In Takeda UK Ltd. the workers in research department are not
cooperating and coordinating effectively with each other which are
delaying the development of medicines and their production and
marketing.

CONTINUED…
 When the matter is in front of the senior management, they should
immediately call a meeting of all the workers working in the research
department. The meeting should discuss openly the issues which are
being faced by all of them and thus a solution to these problems should
be found through the use of right techniques.

RECOMMENDATIONS TO
SOLVE THE SECOND ISSUE
 The recommendations are as follows-
 In the firm, there should be a clear line of authority established. This will
help the employees of Takeda UK Ltd. to recognize their respective roles.
 There should be training sessions for the employees. These sessions will
be useful not just for identifying the shortcomings of workers and telling
them to improve them but also for building of cooperation and
coordination between them.
 Thus by taking the right approach and by applying the contingency
theory in the right manner the problems and issues can be solved easily.

THIRD OB ISSUE AND
REASONING
The third OB issue which has been identified in the case study is as follows-
 Interference of managers- The members of research department in
Takeda UK Ltd complain that there is an excessive interference of
managers in their work which is not helping them in any manner in
performing to their best and discharging their required duties and
responsibilities.
 Reasoning- The reason due to which the problem has cropped up in
Takeda UK Ltd. is that because of giving regular instructions to the new
workers working in the research department excessive instructions are
also given to the older employees and interference is done in their work
by regularly checking it every now and then.

THEORY/MODEL RELATED
WITH THE THIRD OB ISSUE
 Systems theory- Systems theory is used in management to identify the
various components of the system of an organization and their effective
management in order to bring maximum efficiency and effectiveness.
 This theory can be used to bring structural and overall change in the
system of the organization. This will be necessary to clearly define the
authority level within the organization.

RECOMMENDATIONS TO
SOLVE THE THIRD OB ISSUE
 The recommendations which can be given to solve the second OB issue
are as follows-
 A change needs to be brought in the entire system of Takeda UK Ltd. so
that the managers are in charge of their subordinates but cannot interfere
with the work which is being done by them.
 Also the supervision must be encouraging for the employees not to
discourage them. In Takeda Ltd the managers must motivate the
employees so that they use the best of their abilities to be useful for the
organization in the future time period.

RECOMMENDATIONS
 The recommendations for Takeda UK Ltd.’s managers are that they need
to identify these three OB issues quickly because if they are unable to do
so it is going to seriously hurt the efficiency, effectiveness and
productivity level of the entire organization badly. Thus there should be
clear guidelines to address these issues specifically and this will ensure
that these issues are addressed without any problems. Also this will
ensure that such issues are not faced again in the organization. Effective
display of management is needed to make sure that these problems flare
up again as they can disrupt the working pattern in the organization.

CONCLUSION
 From the above presentation, it can be concluded that organizational
behavior is a detailed study of behavioral pattern of different members of
various teams in the company. Takeda UK Ltd.’s various issues related
with OB have been identified and theories can be used by the managers
to address these issues specifically. If the managers are able to apply
these theories properly then they will be able to solve these issues and
problems easily. This will make sure that the efficiency, effectiveness and
the productivity level of the employees remains high leading towards the
achievement of goals and objectives.

REFERENCES
 Chen, M., Chen, C. C. and Sheldon, O. J., 2016. Relaxing moral
reasoning to win: How organizational identification relates to unethical
pro-organizational behavior. Journal of Applied Psychology. 101(8).
p.1082.
 Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior:
History, advances and prospects. Organizational Behavior and Human
Decision Processes. 136. pp.6-19.
 Pearce, J. L., 2017. Toward an organizational behavior of contract
laborers: their psychological involvement and effects on employee co-
workers. Academy of Management journal.

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