Case Study Analysis - The Clash of The Traits

Running head: CASE STUDY ANALYSIS
CASE STUDY ANALYSIS: THE CLASH OF THE TRAITS
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1CASE STUDY ANALYSIS
Answer 5.18
As stated by Raines (2019), different individuals have diverse personalities and these
differences can often give rise to various kinds of conflicts among them. Wilson and Nagy
(2017) are of the viewpoint that these conflicts related to personality can create various
opportunities or benefits and if not handled effectively then can give rise to diverse issues as
well. In this connection, I would like to say that I myself have experienced various conflicts
related to the difference my personality and that of the others. One such conflict related to
personality that I experienced was during my last part-time work in a movie theatre wherein the
manager of the theater had an introvert personality whereas I am an extrovert. This in turn made
the process of communication or for that matter the transfer of work related information between
the manager and me very difficult. More importantly, majority of the times he was either not
being able to cascade adequate information or was not very willing to help us to understand the
things that he wanted the workers to do. This adversely affected the quality of work which was
being performed by me while making it very difficult to complete the tasks which were being
allocated to me. Thus, I decided to take the help of different measures so as to resolve this
personality related conflict between me and my manager. Some of the most important measures
which I undertook were enhancing my engagement with him so that he would feel more
comfortable with me and thereby freely interact, focusing on the strength points of my own
personality so as to reduce the personality related conflict among us and others.
Answer 5.19
Varghese and Barber (2017) are of the viewpoint that both the similarities and differences
between the personalities in a workplace setting are important and if utilized effectively can