Contents
INTRODUCTION...........................................................................................................................2
MAIN BODY...................................................................................................................................2
Short Synopsis of the case, Zomato Gold Platform Overreach..............................................2
How did cross side network turn negative?............................................................................3
Did Zomato Gold really increase loyalty to restaurants, support response from facts?.........3
Why restaurants did revolts against Zomato? Specifically what actions enraged the
restaurants?.............................................................................................................................3
What are the challenges of two sided business platform business model? Draw a diagram to
illustrate Zomato’s two sided platform business model showing key stakeholders...............4
CONCLUSION................................................................................................................................5
References:.......................................................................................................................................6
Books and Journals.................................................................................................................6
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Analysis of Zomato: A Case Study

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