Case Study and Ethical Considerations

This paper explores the ethical considerations of monitoring employees' content in the workplace and the ethics of classification in a chosen organization. It also discusses the privacy and security breaches at Acxiom.

Running head: CASE STUDY AND ETHICAL CONSIDERATIONS
CASE STUDY AND ETHICAL CONSIDERATIONS
Name of the student
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Author note

1CASE STUDY AND ETHICAL CONSIDERATIONS
Introduction
The aim of this paper is to understand the issue of data protection and the importance of
understanding certain ethical dilemmas. This report will be highlighting the issue of
classification model and the ethical considerations of the same. It has been further observed
that matter of monitoring the activities of the employees within the context of the
organization has number of ethical issues. It is both from the perspective of the employee and
the employer which is likely to be impacting the productivity issues. However what has been
the central theme of discussion in the body of research in this paper is the viewpoint that
ethical issues and dilemmas are one of the key issues of every workplace what is crucial here
is to understand both of these perspectives in order to make the right decision at the right
place.
1.0 Case Study – Prevention better than litigation? Monitoring of employee
computer use:
1.1 On the question of ethical considerations of monitoring the employee’s content in the
workplace has been one of the most discussed and contentious issues of the academic
debate. It is crucial to note that the use of the internet is indispensable for everyday use
and it is also the gateway to distraction. Countries like U.S has highest number of
employees distasted by the pornographic content at the workplace. Over 30 to 40 % of
the employees are engaged in all forms of non-work related activities(Wilding, 2017). In
such situations, the issue of monitoring of the employees have becomes one of the recent
practices. However on the question of maintain the basic ethical standards, the questions
are raised for the such actions. It is important to note that it is acceptable to monitor the
employees’ activities on the basis that there are number of risks associated with the

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process of free access to the internet one hand, it is to ensure security and enhance
productivity of the employees, such actions are permitted(Wilding, 2017). Form the
point of view of the employer, it is justified on the ground that he or she is getting paid
for remaining productive at work and for the company, it is not accepted to be engaged
in other kinds of activities by side-lining the main activity(Ajunwa et al., 2017).
Moreover the company is providing the required resources which cannot be utilised for
fulfilling unethical activities at work. In addition to the use of the company’s resources,
it is as important to maintain certain basis standards in order to maintain a healthy work
culture where the employees are motivated and more driven to work than all other
sectors(Sprague, 2018). It is not the duty of the management to remain ignorant about
such behaviour occurring inside the organization. Hence it is to be argued that the
employer keeps all the right to monitor such activity at the workplace.
1.2 The obvious response of such issues is the dichotomous perspective of the employer and
the employees. On one hand it is the ethical perspective of the employer and one the
other, it is the opinion of the employees who is of the view that such monitoring is the
breach of privacy of the individuals(Ford et al 2015). In order to avoid such issues, it has
been important to develop a solute that is acceptable on both sides since it is the tussle
between the legal and ethical considerations. The solution lies in the clear policy
development for the company that adheres to the legal aspects of the employers and
communicate these issues to the employees that they are the trusted employees of the
company and there are certain standards that are to be respected(Ford et al., 2015). This
solution will leave the employees with the message that employer is acting as the big
bother; instead it is the partner in productivity. These solution will be helpful balancing
and reconciling both side of the parties. Such solutions are crucial for the company due
to the fact they are acceptable by the employer and the employee on the ground that there

3CASE STUDY AND ETHICAL CONSIDERATIONS
are certain role for the employees to adhere, it is accepted to indulge in activities beyond
the productive hours at the workplace, however it is not accepted inside the workplace
which tries to promote a healthy work culture(Ajunwa et al., 2017). This solution should
be based on the written contract of the company handed over to them at the initiation of
the services attached with the list of steps to be undertaken in case of such breach. This
will provide the employees a feeling of respect and trust towards their work which will
act as the motivating factor for them(Ajunwa et al., 2017).
2.0 Case Study – The Ethics of Classification:
2.1 classification is one of the issues that has been used in every field of practice. Such
classifications are made on the basis of age, sex, gender and marital status. However what is
crucial here is to note attributes like weight, chronic illness and marital status are ethical so
long it is used for the purpose of the respective authority and not shared with the any other
organization. In case of increasing productivity of the organization, it is ethical to keep such
data since it is used against their patients, however it is to be mentioned that such data are
susceptible to risk and threat which makes it vulnerable(Elliot, 2016). However it is
important to note that keeping such information of the patients might impact their risk of
getting decimation and negative perception about them since they are subjected to number of
social norms(Eshleman et al., 2017). Hence it is very crucial to develop the robust database
on the basis of which trust can be ensured. Nonetheless it is important to understand the fact
that keeping such data is always at higher risk.
2.2 in order to achieve similar outcome for the hospital, it will be using the following
attributes in the context of the hospital: age , gender and case history and family background.
The rationale of classifying people on the basis of their age and gender is due to the fact this

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will enhance the process of bringing efficiency in work. In case of age and gender, it is
crucial for the hospital to cater to the right patients in less time. In case the third category of
classification, it is based on the family background of the people since it is important to
contact the relative and near ones in case of a serious issue(Song et al,. 2017). This process
will include the marital status of the patients in order to make it easier for the hospital
authority to find out the closest partners in case of emergency(Sprague, 2018). However this
marital status cannot be used against them in any situation which might impact their
treatment any possible ways. The rationale of keeping the case history of the patients is due
to the fact that it will make the process of functioning more efficient and smooth and less
time consuming.
2.3 In case of an alternative model of classification, it can be adopted by developing the
image processing and pattern recognition of the patients since it is not necessary to keep
the physical data for the purpose of making the process efficient and smooth. It is important
for the purpose due to the fact they are for the doctors to response in easier way. The
rationale behind the choice of the pattern recognition of the patient is important for the
purpose that it does not include the personal data of the patient which are in threat of being
leaked(Song et al,. 2017). This alternative model is useful in deriving the data in case of
requirement and it also has less tendency of getting leaker. Moreover such information’s are
less susceptible to leak and threat of privacy breach(Elliot, 2016). Moreover the method of
pattern screening and the image recognition is not susceptible to discrimination of the
individuals since they are discriminatory like the previous modes of classification. It I
important for the organization to develop the alternative system of registration in case of
developing classification in the system.
2.4 In case of database of the hospital, it is necessary to develop the required protection and
security for ensuring that their data is duel protected. It is crucial for the hospital to develop a

5CASE STUDY AND ETHICAL CONSIDERATIONS
robust system of protection(Song et al,. 2017). It is important to develop the breach at the
initial period in order to stop from such issues further escalating. In order to protect such data
breach and ensure higher security, the hospital has to undertake the process of security audit
for the purpose of creating protection of the same(Sprague, 2018). It is also important for
the hospital administration to manage and maintain their recovery plan for the information of
the patients and employees. In case of any breach, the aggrieved authority is to be
communicated for ensuring that they are aware of such event(Elliot, 2016). Some of the
ways of protecting the data are : instituting end security protection and backing of the data
in another database. It is also important to consider the fact that monitoring the behaviour of
the employees inside the system is equally important since in most of the cases, the data
breach is initiated at the inside level(Song et al,. 2017). The hospitals should also develop
the habit of performing the regular vulnerability assessment of the threats and risk of privacy
breach in order to understand the chances of such breach at a regular interval.
3.0 Case Study – Privacy and security breaches at Acxiom:
3.1 Since it has been observed that Acxiom is one of the largest information keeper for
billions of consumers, there are higher threats and vulnerabilities attached to this process.
There have been previous cases of data theft and privacy breach which has been impacting
the threat perception of the people(Sprague, 2018). However one of the feasible options for
such cases is the adoption of robust security system in place. It should start with the process
heavy security and password for each user. Controlling the data sensible is the key to
develop a robust structure of data protection(Lipman, 2017). In addition to these basic steps,
it is important to develop a strong cryptography for the purpose of managing and protecting
the information during transmission since it has been observed that highest percentage of
information leak takes pace during the process of transmission and transfers(Souza et al.,

6CASE STUDY AND ETHICAL CONSIDERATIONS
2016). For this structure it is important to develop the proper configuration and setup. It is
also important to monitor who are the potential and highest users of the system since it
might also be possible that people who are working inside are susceptible to threat and
vulnerabilities. This is only possible when there are strategic experts on the other side to
protect and prevent any probable data breach.
3. 2 considering the above mentioned case study, it has been observed that there are large
number of private sector bodies who are responsible for keeping the large array of
information of the consumers(Khokhar et al., 2016). However these private bodies are
ultimately operating under the broader umbrella of the government and in case of threat to
the government, the threat perception of the private sector is equally involved. This makes
the process of developing number of security layers by the private sectors. However in case
of any threats generated at the international platform, it is primarily the government who are
the representatives of the people and they are liable to answer. It is to be argued that it is
ethical for the government to keep the data of the private sector(Wrightet al., 2017).
3.3 in addition to the government bodies responsible for protecting the data, there are
organizations like the Research and analytic wing of the government of the criminal
procedures management and the civil bodies who are responsible for managing the civil
affairs of the citizens and most importantly the police forces should have access to the
database in order to locate and find convicted individuals easily(Sprague, 2018). It is to be
considered on the ground that such bodes should have the access to such data due to the
fact that they are responsible for the protection of the citizens than any other civic bodies ad
any form of threat is to be dealt with utmost care and concern.
Conclusion

7CASE STUDY AND ETHICAL CONSIDERATIONS
This paper has developed the understanding of the ethical nuances in the context of a chosen
organization. It has been observed that in name of privacy protection and security assurance,
employees are monitored in the workplace for their use of content. However the employer
reserves the right to create such protocol that can create environment of interferences in the
work of the employees. In case of the hospital, keeping of database having the classification
model based on the categorisation of the individual also suffers from the ethical dilemmas
however it is not to deny that there is no ethical breach. Lastly, it has discussed about the
privacy of the individual when there is a leak of information for the organization that are
responsible for maintaining these database. Hence this paper made an analysing the ethical
issues of the different context in order to understand the different aspects of the same.

8CASE STUDY AND ETHICAL CONSIDERATIONS
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