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Case Study: Animal after Hour Services (AAHS)

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Added on  2021-04-21

Case Study: Animal after Hour Services (AAHS)

   Added on 2021-04-21

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Running head: CASE STUDY: ANIMAL AFTER HOUR SERVICES (AAHS)Case Study: Animal after Hour Services (AAHS)Name of the StudentName of the UniversityAuthor’s NoteStudent ID and your Last name Course code/term/year
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CASE STUDY: ANIMAL AFTER HOUR SERVICES (AAHS)1 1. IntroductionThe paper mainly focuses on the “Animal after Hours Services” (AAHS), which is one of the veterinary hospitals that is mainly running in Gold coast as well as Brisbane Southside. It is identified that the main purpose of the report is to focus on the implementation of information system for the organization AAHS so that the growth in the business expansion can be effectively managed. It is identified that with the help of the information system, the owners of the hospital can be able to get online updates about their animals. The report elaborates the kinds of information systems that are required for the small business. The report identifies the issues faced by AAHS and explains the key information requirement by the organization. In addition to this, the paper elaborates how strategically internet, extranet as well as intranet is utilized for fulfilling communication as well as collaboration need. Furthermore the processes with the help of which AAHS manages organizational changes are elaborated.2. Discussion 2.1 Definition of the information system and explanation about their importance in future operations An information system is one of the organized systems that help in collecting, organizing, storing as well as communicating information (Kadam and Onkar, 2015). It is identified that with the help of the information system, the organization AAHS can be able to manage their business operations quite effectively and can be able to provide proper facility of interface accessibility so that data and information can be easily accessed. In addition to this, the organization can be able to provide the opportunity of online access to the clients for printing as well as for downloading consolidated statement as well as treatment notes for lodging pet insurance claims (Turel 2015). It is identified that there are number of types of information system that can be utilized by the small business for managing the operations effectively. The information systems include:Transaction processing system: Transaction processing system generally helps in providing proper way for collecting, processing as well as storing transactions (Bajdor and Grabara 2014). It is identified that most of the system generally helps in allowing number of transactions for taking place simultaneously. Management information system: It is identified that management information system is one of the information system that utilizes the data, which is collected, by the transaction processing system for using this data in order to create proper reports.Decision support system: Decision support system generally helps in making proper decisions by working as well as analyzing data, which can be able to generate proper statistical projections as well as data models (Ahmadi, Nilashim and Ibrahim, 2015).
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CASE STUDY: ANIMAL AFTER HOUR SERVICES (AAHS)2Neutral networks: An expert system is defined as one of the computer system that is generally designed for analyzing as well as producing recommendations as well as decisions that are needed to be controlled.2.2 Listing problems faced by AAHS in the order of priority The problems that are generally faced by the organization AAHS are listed below in order of priority: 1st: Safety as well as security of data across different sites2nd: Logistical issue such as staff files, staff timesheets as well as patient treatment notes.3rd: Making shareable across sites without making unnecessary duplication2.3 Key information requirements The key information requirements that are generally needed by AAHS are listed in the table below:Interface requirements: The organizations requires interface so that the veterinariescan be able to access the animal treatment records quite easily (Fountas et al. 2015). It is identified that this requirement will generally help in enhancing as well as improving the AAHS competitive position because if also the client visits different branches at different point of time then they can easily access the records without facing any type of difficulty.Business requirements: With the help of business requirements, AAHS can be able to provide online updates to the clients about their pets, which would further avoid constant phone calls to practice. This is one of the updated facilities that will be provided by the AAHS to the clients and as a result, the clients can be able get information at any time. Thus, this facility generally assists in improving competitive position of AAHS.Security requirements: Proper security requirements must be needed in order to secure the details as well as information of the clients properly (Dai, Chen and Zhang 2017).This feature is considered as one of the essential feature that ensures the clients that their dataand information will not be misused and as a result, this feature assists in improving competitive position.2.4 Information system that helps in managing the problems of AAHSCentralized database management system would help AAHS in managing their business problems by making proper business decisions in order to fulfil the information requirements that are needed for their business of the organization. The information requirements that are mainly fulfilled by the centralized database management system are listed below:Interface requirements: The centralized database management system assists in providing interface so that veterinaries can be able to access animal treatment records quite easily from any of the branch of the organization (Li et al. 2017).Business requirements: The centralized database management system assists in fulfilling the business requirements by providing online update to the clients about the well-being of the pets so that constant phone call can be avoided.
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