Table of Contents CHAPTER 1: INTROUDUCTION.................................................................................................1 Overview.....................................................................................................................................1 Background of research...............................................................................................................1 Significance of research..............................................................................................................1 Research Aims............................................................................................................................2 Research Objectives....................................................................................................................2 Research questions......................................................................................................................2 CHAPTER 2: LITERATURE REVIEW.........................................................................................2 Concept of cloud Technology in business..................................................................................2 Challenges in implementation of business technology...............................................................4 Influence of cloud technology in storing and sharing of business information..........................5 CHAPTER 3: RESEARCH METHODOLOGY.............................................................................6 Type of investigation...................................................................................................................6 Research Design..........................................................................................................................6 Research Philosophy...................................................................................................................6 Research Approach.....................................................................................................................7 Data collection............................................................................................................................7 Data Sampling.............................................................................................................................7 Data Analysis..............................................................................................................................7 Ethical consideration...................................................................................................................8 CHAPTER 4: TIME-SCALE..........................................................................................................8 REFERENCES................................................................................................................................2
Topic: “To identify influence of cloud technology on business operations. A case study on Asda.” CHAPTER 1: INTROUDUCTION Overview It can be said that a business organisation carries its operations in order to make sure that they are able to achieve their stated limit of profitability and functionality. There is a crucial need for organisation to undertake digital measures so that a competitive edge can be availed over rival organisation. A business environment provides numerous approach to implementation of digital tools however it depends upon organisational suitability to choose the most suitable one (Bodnar and Hopwood, 2012). This report will be focusing on the concept of cloud computing and its influence in the organisational process and practices. Background of research Asda is a renowned supermarket retailer in the country which is known to operate in more than 642 locations throughout the country. This organisation have been carrying out its operations since 1965 and have achieved approximately 2,166 GBP as their profits for the year 2016. The organisation have been operating with a market share of approximately 16% market share and aims to capitalise opportunities of the market so that there is a positive impact on the market share. This supermarket retailer have been making use of the cloud computing measures and make sure that there is an enhancement of communication and alternation in the manner information have been stored and shared with other personnel. Significance of research It is essential to conduct research so that a better understanding can be formed on the subject. This research intents to identify role which has been played by the digital tools in an organisation. Therefore it has become essential to identify views and opinions of different members in this segment. The conducting research in this segment is crucial as it assists in identifying response of related resources in an organisation anddetermining whether it is actually valuable to an organisation or not (Lin and Chen, 2012). The primary benefit is that it facilitates decision making for an organisation as it clarifies existing circumstances. It will assists an organisation in allocation of resources and making sure that better economic outcomes are achieved. In context of this study, research attempts to identify the ease which has been catered through digital tools in the organisation so that corrective actions can be formulated. 1
Research Aims The aim of research justifies intention of scholar with undertaking this study. The aims of undertaking this study is,“To identify influence of cloud technology on business operations. A case study on Asda.” Research Objectives Research objectives can be considered as an attempt to resolve the research questions. They are helpful in determining the actions which will be undertaken by a researcher for the purpose of reaching aim which has been formulated for this study. The formulation of specific objectives is helpful in making sure that research outcomes are beneficial. The framework prior to formulation of research objectives is easier for the scholar. The major objectives for this study are as follows: To understand concept of cloud technology in business Tointerpretchallengesencounteredbyabusinessinimplementationofbusiness technology To analyse influence of cloud technology in storing and sharing of business information Research questions The research questions are an attempt through which research objectives are being fulfilled ultimately leading to attainment of goals and objectives of this study. The major research relating to this case study are as follows: Examine the concept of cloud technology in business. what are major challenges encountered by a business when implementing business technology? Analyse influence of cloud technology in storing and sharing of information. CHAPTER 2: LITERATURE REVIEW Concept of cloud Technology in business The concept of cloud technology in business in relatively newer, it is an approach which helps in a business organisation in manage computing with the help of internet. This concept emphasizes use of third party storage for the purpose of storing crucial business information (Dhar, 2012). The term 'cloud' in this context is referred to internet which provides access to a person with decent internet connection. Undertaking this concept will make an organisation more 2
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capable when it comes to storing and accessing of information through virtual platforms. According toSon and Lee, (2011) cloud computingeliminates boundaries which has been formulated on the geographical grounds. It is an undeniable fact that internet is redefining the manner in which operations are carried out, it is not only confined to alteration of organisational operations as it is helpful in improving the manner through which interaction with the society is facilitated. Earlier, a business can only access data and information which is present in the hardware and software of a computer. The major impact which has been catered by cloud computing is minimizing importance of hardware and software which are not mobile. Cloud computing equips an individual with power to access data which has been placed over virtual platforms at anytime and anywhere. It has eliminated needs to store data on the software with the system as information can be stored on the public servers. Therefore it is essential for an organisation to ascertain their need for cloud storage and build a platform which is capable of fulfilling distinct requirements in terms of data and information storing (Wu and et. al, 2013). The organisation can choose from variety of options such as public, private and hybrid server on the basis of requirement of an organisation. The private cloud is more suitable for organisation who focuses on data and ensures that sensitive information is to be preserved in the ideal manner. Where as public platform are more suitable for organisation which preferred cost saving and flexible working of an organisation. The most crucial is hybrid platform, in which sensitive information can be stored behind the firewall and and accessible situation is stored with minimal security. For instance: this organisation can save their emails on the public cloud and vital information of business on the private platforms. Therefore it is essential for a business to identify its requirement and to make sure that most suitable server is being selected. There are majorly three types of cloud computing service available for cloud computing are software as a service (SaaS), infrastructure as a service (IaaS) and finally platform as a service (PaaS). As it is a mega corporation most suitable approach is Paas. In this server model an organisation have to rent hardware, software and application environment. The organisation in this model possess a major control on the technical and informational aspects and can be customised depending upon the needs of an organisation. Challenges in implementation of business technology It has been identified that change in context of a business organisation is never easy. A business have to plan thoroughly and consider all the crucial element leading to smooth 3
transition in business structure or environment. It can be termed as a crucial feature as change oriented organisation tends to last longer in the business environment and achieve better results. It is very important to consider major challenges in cloud computing implementation in the organisation so that better results are achieved. There is a brief description of the major challenges which a business will be exposed to prior to implementation of digital technology such as Low digital literacy of employees:The primary challenge to which a business is exposed to is that employees working for the organisation are not literature when it comes to digital technology. There is a large section in the organisation who is unaware of the digital measures and technology which are to be addressed if a business attempts to use cloud computing in the organisation (Jazdi, 2014). This emerges to be a monumental change which is to be managed effectively by the management of an organisation. Company culture:the culture of an organisation refers to the values and beliefs which determines the manner in which organisational work is being carried out. The culture is embedded in the roots of an organisation therefore not very easy to change or alter. According to Luftman and Zadeh, (2011)It can be termed as one of the biggest challenge to which a leader is exposedbecauseactions,goals,practicesandcommunicationareinterlockedinthe organisational environment and needs to be managed very carefully. Therefore incorporation of digital tools and measures will be very difficult as they are known to alter manner in which business practices and communication is being carried out. Budget availability:The availability of budget is referred to be an major challenge to which a business organisation is exposed. There is an involvement of major costs in this segment have made organisations reconsider their plan of venturing into digital technology (Li and et. al., 2011). There is a needs to control costs of business as there are numerous costs involved in this process such as cloud infrastructure, capacity planning and other relevant costs. Data security and privacy:it can be perceived that data security and protection is a major challenge for an organisation. There are numerous parties involved such as service provider, and cloud vendor which maximises risk and security concerns relating to data transfer. The service provider are yet to consider importance which is being expected by the service provider. The inclusion of large number of parties make it more difficult for organisation to secure and preserve their data (Cegielski and et. al, 2012). Therefore it is very important to undertaken a 4
detailed analysisof manner through which service provider preservessensitivedataand information. Incorporatingwithexistinginfrastructure:Anothercrucialchallengetowhicha business is ascertained is that infrastructure of cloud computing is not easy to incorporate with the existing infrastructure of the company. There are numerous organisation who are dealing with this situation at present. The benefits which are being catered by cloud computing will not be achieved if an organisation is failing to incorporate them in existing infrastructure of the company. Therefore, it is very important to systematically plan and develop a strategy so that it assist an organisation into transitioning and attaining benefits which are being offered by digital tools. Influence of cloud technology in storing and sharing of business information It has been identified cloud computing have become a common term among business organisations. According toCN Wee and YK Chua, (2013)Digital development measures have been influential to an organisation in the attainment of business efficiencies and competitive advantages in an organisations. There is a latest trend in the market which business organisations are venturing in the market. The research stated that 69% of the business have been taking reliance of cloud computing platform at one point or another. The reason which has been identified is that organisation which has been taking reliance of the cloud platforms and investing in data have experience a rise of 53% in the revenue attained. The primary influence which can be seen by an organisation is in context of data security. There is increase in the data usage by organisation in 21stcentury as it is helpful in communicating and forming relationship with the consumers throughout the selling process. The employees can make use of customer information through their server while travelling and can further make use of information throughout the world (Hsu, Ray and Li-Hsieh, 2014). The storing of information have become more secure which makes an organisation which can be accessed remotely. There is an certain degree of flexibility which has been offered by cloud computing services. The company can make best use of local bandwidth to make sure that business demands are met in the defined manner. The employee can even make use of their smartphones to see the data and to make sure that staff who is not present in the office can use information stored on the cloud to stay up to date with the clients and co-workers. The convenience and accessibility which has been offered by the cloud 5
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computing makes sure that employees are able to fulfil their task in the efficient manner and are able to form a improved work-life balance (BENEFITS OF CLOUD COMPUTING.2018). CHAPTER 3: RESEARCH METHODOLOGY It can be referred to as one of the most crucial segment of the research as it attempt to identify measures through which data to conduct research would be collected. The type and kind of data collected for the research determines the effectiveness of the study which is being carried out by a researcher (Zdravkovic and et. al., 2013). Before ascertaining of research methodology it is essential to consider its numerous elements so that right data and information could be availed. The brief description of numerous elements are as follows: Type of investigation The type of information collected determines manner in which research will be collected. The researcher is provided with a duty to opt for the best and most suitable investigation approach to conduct this study. There are commonly two types of research investigation which are considered by a scholar such as qualitative and quantitative. The quantitative investigation focuses on collection and analysis of information through statistical approaches where as qualitative investigation focuses on quality of information which has been availed through numerous sources. This study will be based on qualitative research approach as it attempts to identify challenges and potential of cloud technology in business. Research Design Research design determines the process which will be considered while carrying out this study. Even in this context, suitability with the research topic is considered when selecting research design. The research design can be categorised on mainly three types which are descriptive,exploratoryandexperimentaldesign.Thisresearchfocusesonundertaking exploratory research as it attempts to gather additional information on the usefulness and challenges which have been put forward by cloud computing in business organisations. Research Philosophy It is considered to be a belief which is helpful in gathering and analysis of data. The research in this utilises his knowledge and determines his knowledge and perception of the world. The research have to chose a research philosophy out of interpretivism and positivism. TheresearchphilosophyinthisstudyisInterpretivismasitfocusessocialaspectsof implementationofcloudcomputingtechnologyinbusinessoperations.Thisapproach 6
emphasizes on collection of knowledge which relates to reality and its influence on social construction of an organisation. Research Approach Approach is referred to as a way of proceeding towards the established research goals. It can be considered as important section of the research as it is helpful in achieving positive results (Kannabiran and Dharmalingam, 2012). The major categorisation of research approach can be carried out on two segments i.e. Inductive and deductive research. This study takes into considerationofinductiveapproachestoresearchasitattemptstogatheradetailed understanding oftheworld along with whicharesearchrequirementsarefulfilled.The observation is undertaken to build a abstract which will be helpful in gathering information related to relationship shared by different variables. Data collection There can be two approach through which information can be obtained. The primary sources are the one which possess first hand data which has been collected by the researcher for the purpose of study through questionnaire, survey and observations. The information can be obtained form secondary sources such as articles, magazines and journal assists in forming an understanding on the subject. The information will be collected through forming a questionnaire and gathering relevant information. Data Sampling It is referred to be a tool which focuses on determining level of data which is to be completed for the purpose of study. It will be difficult for a researcher to gather data before determining sample size and frequency. The level and intensity of information required is being helpful in the identifying sample size for this study. For the completion of this study, random sampling technique is considered under which random people from within the organisation is selected to gather information related to subject topic. 30 people will be chosen from within the organisation to determine influence of cloud computing on business. Data Analysis It is essential to rightfully interpret the data which has been obtained from numerous sources. The information which has been obtained from respondents is further classified and interpreted so that outcomes could be determined. This researcher in this segment makes use of distinct tool and techniques to make sure that better results are availed. 7
Ethical consideration The ethics stands crucial to a researcher as they helps in distinguishing what is right and wrong in research. The inculcation of ethics in research is crucial as it helps in conducting research in rightful manner (Bhattacherjee and Park, 2014). There is an involvement of the complex human creatures and their views and opinion are to be preserved and only used for the purpose of research. There is obligation to present results as they emerge and should not involve any manipulation for self-gains. CHAPTER 4: TIME-SCALE It is essential to provide enough time to carry out research so that every aspect is considered and all the activities and tasks are carried out in an ethical manner. The building of time-scale helps in carrying out of activities in the right manner. The researchers in this segment have taken assistance from the Gantt chart for allocation of right time and resources to the study (Son and Lee, 2011). Time stands crucial in the research as it helps in provision ofappropriate consideration for the purpose of discussion of the research terms and to reflect upon the findings and outcomes of the research.The Gantt chart have been helpful in making sure that right illustration with the help of horizontal bar is being carried out and visual manner through which schedule could be considered. It can be further utilised in consideration amount and level of completion of task is being carried out. 8
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