Case Study-Collin’s ATM System
Added on 2021-04-21
11 Pages2418 Words156 Views
Materials Science and Engineering
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1CASE STUDY-COLLIN’S ATM SYSTEMDiscussion........................................................................................................................................1System Vision Document............................................................................................................1Problem Description................................................................................................................1Proposed Outcome...................................................................................................................1System Capabilities.................................................................................................................2Business Benefits.....................................................................................................................3Resources Required.....................................................................................................................3Stakeholder Map..........................................................................................................................4Risks of the project......................................................................................................................5Conclusion.......................................................................................................................................5References........................................................................................................................................7
2CASE STUDY-COLLIN’S ATM SYSTEMIntroductionThe business information system is described as a system that integrates informationtechnology components, people and overall business functions. The business information systemhelps to bring information technology components and business functions together to establisheffective interaction among the components to provide organizational growth (Kharchenko &Chynchenko, 2013). The effectiveness of business information system in this report is discussedin this report with reference to a case study. The chosen case study is Collin’s ATM system. Thedescription of Collin’s ATM system through system vision document is provided in this report.The purpose of this report is to analyse the given cases study using business information systemapproach. The outline of this report is system vision document, resources required, stakeholder mapand risks of the project. The system vision document consists of problem description, proposedoutcome, system capabilities and business benefits.DiscussionSystem Vision DocumentProblem DescriptionThe problem descriptions of Collin’s ATM Bank are given as follows. There are differentkinds of consumers who want easy access to banking system and services such as deposit orwithdrawal, from any part of the world. This service is provided by a system called ATM whichis used commonly in today’s scenario (Kamal et al., 2015). ATM is commonly used forwithdrawal, mini statements and balance checking for an individual account reducing the human
3CASE STUDY-COLLIN’S ATM SYSTEMeffort. Hence, Collin’s ATM Bank requires an ATM system to facilitate their customers byproviding easy banking activities. The Collin’s ATM Bank requires the ATM to have a cardreader for reading ATM cards. The other requirements are a cash dispenser, a display, a printingfeature to print details of transaction and to deposit cash/cheques a chute feature is required. Proposed OutcomeThe proposed outcome of Collin’s ATM system is the key requirements, the companyneeds. The key requirements of the Collin’s ATM system are as follows. The first is to assist onecustomer at a single time. The second is recognition of card by the corresponding bank. The thirdis to verify the entered pin. The fourth is to select the type of account; customer has (Montefuscoet al., 2016). The fifth is to select the type of transaction such as withdrawal, deposit, transfer,checking account balance or printing mini statements. The sixth is to generate report aftertransaction and facilitate the corresponding bank to provide regular updates to identify the flowof cash from a corresponding bank. System CapabilitiesThe system capabilities of ATM system are various and hence, the ATM system is themost common one for every banking industry. The capabilities are as follows. The ATM systemprovides benefit of doing transaction 24/7 hours (Ahmad, Rifen & Wahab, 2016). The humaneffort is reduced which is the most beneficial capability of this system. The bank customersleverage convenience to use this system without the need of going to bank. This system requiressmall place to install and hence more convenient in farther and remote areas where customershave to travel to the bank (De Gramatica et al., 2015). The ATM system provides new notesrather than the soiled ones to the customer. This system minimizes the hassle in transaction
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