Case Study On Harrods - Interrelationship Between HR And Other Dept

Added on -2020-02-05

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Managing Human Resources
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1.................................................................................................................................................31.2.................................................................................................................................................51.3.................................................................................................................................................6TASK 2............................................................................................................................................72.1.................................................................................................................................................72.2.................................................................................................................................................82.3.................................................................................................................................................92.4...............................................................................................................................................10TASK 3..........................................................................................................................................103.1...............................................................................................................................................103.2...............................................................................................................................................113.3...............................................................................................................................................12TASK 4..........................................................................................................................................124.1...............................................................................................................................................124.2...............................................................................................................................................134.3...............................................................................................................................................134.4...............................................................................................................................................14CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................152
INTRODUCTIONNow-a-days, many organizations treat their employees as resources and try to encouragethem for better performances. It considers as strategy to manage entire business activitiesincluding workers and entity's working efficiency. Managing human resource refers toconsisting of formal system through which management can manage employees in appropriatemanner by considering major areas that are staffing, benefits and performance appraisal. In thisreport, applications of guest's model of human resource management including personnelmanagement, industrial management and human resource management are to be determined .Moreover, interrelationship between HR and other departments of the organization can beunderstood through this study. Therefore, there result of implications is shown at line managerand employees of Harrods. In addition to this, report also consider of different models offlexibility which are applied at organization for better service qualities of employees and firm(Rahn, 2015). Including this, issues arises at workplace with solutions to overcome are toexplained. The study also covers different forms of discrimination which are holds at workplace.TASK 11.1Guest's model represents human resource management strategy. It is different frompersonnel management. It includes HRM strategy, practices, outcomes related to organizationand personnel performances. Therefore, applications of Guest's model of HRM can express as:- HRM Strategy: It involves innovations, quality services and cost effectiveness tools. This is first stage of Guest's model involves differentiation in product and services throughdoing some innovation, focusing on quality and reduction in cost (Varma, and Budhwar, 2013).Moreover, through these outcome it will result in development of whole organization and it willlead to development of effective strategies which are formed by management.HRM practices: Harrods, HRM includes different practices for different problemswhether it may related to recruitment or providing appraisal to there employees. Some of HRMpractices which are involved by management for their outcomes are as follows selection,training, appraisal, reward, job design, involvement, recruiting, status and security within3
organization. Through these firm can reached out to their ultimate goals efficiently andeffectively.HRM outcomes: For every organization commitment, quality and flexibility is mostimportant and crucial therefore, at Harrods, if HRM strategy and HRM practices are wellimplemented their result in employees will work more efficiently. Therefore, from this it willlead to rise in quality of employees and in organization there will more flexibility at workplace(Allen, Lee, and Reiche, 2015).Behavioral outcomes: By considering of various HRM outcomes firm will lead toincrease in behavioral aspect from customer. Therefore, from this, employees can get motivated,co-operation between employees and management will rise and development in organizationalcitizenship will also take place within firm.4

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