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Case Study on Hogsmeadow Garden Centre

   

Added on  2019-12-03

11 Pages2951 Words1795 Views
Case study “Hogsmeadow Garden Centre” 1

Table of ContentsINTRODUCTION ..........................................................................................................................31. Three Micro processes along with a input transformation output model under theoperational performance criteria such as cost, quality, speed, dependability, flexibility............32. The Four V's of operational management................................................................................63. Types of seasonality or variation in demand, difficulty in running business and suggestionto reduce the effect of seasonality ...............................................................................................74. Don’s strategy for the future of the business and its evaluation in the basis of operationalimplications while suggesting effective Operation strategy........................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................102

Illustration IndexIllustration 1: a input transformation output model for Restaurant ..............................................63

INTRODUCTION Operational management is the most crucial task of an organization that aims directing,controlling and evaluating the process of conventing inputs into finished goods or services(Chopra and Meindl, 2007). The report herewith is based on the case study of “HogsmeadowGarden Centre” which represents the popular destination of tourist in United Kingdom. Thisreports explains the various aspects of operations management of the mentioned tourist area(Meadow Grange Nursery, 2015). The input transformation output model under the operationalperformance criteria is discussed for the micro processes of operational area of Hogsmeadow. Atlast, business recommendation are made to the entity for attaining competitive advantages andovercoming operational problems. 1. Three Micro processes along with a input transformation output model under the operationalperformance criteria such as cost, quality, speed, dependability, flexibilityThe transformation processes starts after putting the raw material to the process and thetransformed good are called as the output (Porter, 2009). According to the case study,Hogsmeadow garden centre major task is to manufacture products and services which followinga operational process. The whole task is done through using "input-transformation-output"process in which all the activities are designed to produce and deliver products and services tocustomers as well as corporate client (Held, 2003). Following points represent that there are threemajor areas of business i.e. Various plant and product retail areas, Restaurant and Display areas.The each micro process has input transformation and output process. Indoor sales area of Various plant and product retail areas The first micro process is related to indoor sales area in which the Hogsmeadow GardenCentre deals with retail products such as books and toys, picture gallery, kitchen equipments ,outdoor eating equipments, dried flowers, gifts, stationary and all. The input process includeinformation regarding to the demand of customers and material (Andersen, Lawrie. and Savic,2004). As well as the transformational process includes human resources and facilities for sellingsuch goods. The performance criteria is to provide quality products at reasonable prices. Theitems in product retail areas are changed as per the demand hence, dependability refers to satisfy4

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