Case Study of Cleveland clinic | Business Strategies

9 Pages2689 Words334 Views

Added on 2019-11-19

Case Study of Cleveland clinic | Business Strategies

Added on 2019-11-19

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Case Study of Cleveland clinic | Business Strategies_1

Table of ContentsIntroduction............................................................................................................................................2Strategy Mapping...................................................................................................................................2Innovation in Quality and Safety........................................................................................................3Ecosystem Built on Orchestration..........................................................................................................4Orchestrated Ecosystem Levels..........................................................................................................4Big Data Analysis..................................................................................................................................5Business Strategy...................................................................................................................................6Products and Services.........................................................................................................................6Market Segment.................................................................................................................................6Differentiation....................................................................................................................................6Performance...........................................................................................................................................7Customer satisfaction.........................................................................................................................7Growth...............................................................................................................................................7Financial Stability..............................................................................................................................7Service Innovations............................................................................................................................7Strengths and Weaknesses......................................................................................................................7Strengths.............................................................................................................................................7Weaknesses........................................................................................................................................7References..............................................................................................................................................81

Case Study of Cleveland clinic | Business Strategies_2

IntroductionThis paper will evaluate and analyze the Cleveland Clinic way of doing things from the bottom to thetop. The main idea being to examine and documenting the process taken or undertaken by ClevelandClinic in offering medical services to its patients. Also discussing the services offered as well as theimpacts they have on the execution of the processes. Orchestration effect and the business processcompliance monitoring and resolution issues. This is evaluating and analysing their strengths andweaknesses, the organizational cultures, the human resource strategy, the quality instituted, the people,the business processes that are related to human resources. The report also aims at reviewing all events that are significant and affects human resources, eventsthat synthesizes the concerns of the employees that is the medical staff including the doctors, nurse,hospital workers etc., provision of outcomes, delivering in terms of both qualitative and quantitative,and lastly nationally and globally[CITATION Str16 \l 7177 ].Strategy Mapping.The main idea brought about by strategy mapping of the existing service being offered by ClevelandClinic and the strategy mapping proposed for the better medical services to be offered. For mappingCleveland clinic as an existing market, the opportunity or it as an industry one have to understand thevalue drivers for mapping [CITATION str15 \l 7177 ].For easy mapping seeking of needs that were over, under and not served. Mapping a new product orservice offered against the industry. Most innovation always occurs when products are addressing theneeds which are under, over or even unserved. Through identification of the needs which are under,over and unserved innovations will always take place making this to become a “blue ocean”. Byinnovating we have understood what Cleveland Clinic values and contrast and compare what theinstitution thinks is the best and valuable to them.There is a need hierarchy in coming up with a good strategy map. Needs have to be examined and getthe solutions more carefully. To understand more a greater approach which is more fine and addressesthe strategy map as it is supposed to be. The strategy mapping strategy for Cleveland clinic is madeup of four quadrants that lies on innovation of healthcare. The first quadrant represents innovation onquality and safety with Humanistic care, the second quadrant represents Service innovation withInvention as the key requirement, the third quadrant is the technological and device innovation withmechanistic care termed as the key requirements and the fourth and last quadrant is the Biomedicalresearch innovation with discovery as its major key requirement respectively.2

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Case Study of Cleveland clinic | Business Strategies