Case Study of Mark and Spencer (UK)

Added on - 03 Dec 2019

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To assess the significance of employeemotivation within the context ofemployee participation: A case study ofMark and Spencer, UK1
TABLE OF CONTENTSIntroduction......................................................................................................................................4Overview of the research.............................................................................................................4Organizational background..........................................................................................................4Rationale of the research..............................................................................................................4Research aims and objectives......................................................................................................5Potential significance...................................................................................................................5literature review...............................................................................................................................6Influence of employee motivation on workforce productivity....................................................6Importance of employee participation to raise motivation level of staff within workplace........7Methods of employee participation.............................................................................................7Research question...........................................................................................................................8Method.............................................................................................................................................8Research Type.............................................................................................................................8Research Design...........................................................................................................................8Research Approach......................................................................................................................9Research philosophy....................................................................................................................9Data collection.............................................................................................................................9Data Analysis...............................................................................................................................9Research Access and Ethics.............................................................................................................9Expected outcome..........................................................................................................................10References......................................................................................................................................11Appendices.....................................................................................................................................132
ILLUSTRATION INDEXIllustration 1: Significance of employee motivation........................................................................63
INTRODUCTIONOverview of the researchIn present era, human resources plays vital role in the success of business. With the helpof motivational strategies, organization can enhance productivity of employees in order toachieve their aims and objectives in an effective manner. Motivation can be termed as force thatsustain, direct and energize the effort of individual in better way. Managerial persons are makinguse of variety of techniques to motivate employees in workplace (Lowmiller, 2013).Organizations operating in retail industry are required to use effective motivational techniques inorder to boost up the enthusiasm of their staff members so they can perform with best of theirefforts (Silberman, 2013). By aligning motivational techniques with the human resourcepractices they will be able to achieve competitive advantages in the market. Present researchproposal is based on the assessment ofsignificance of employee motivation within the context ofemployee participation in UK retail industry. For the better analysis of this subject matteroperational activities of Marks and Spencer has been considered. In order to achieve aim of studyin an appropriate way data will be collected from both primary and secondary sources. Further,to derive valid conclusion suitable research tools and techniques will be used.Organizational backgroundMarks and Spencer is a multinational retail company specialized in selling of homeproducts, clothing and luxury food products. Management of the organization is focused onproviding qualitative products at fair prices as they have uncompromising attitude towards thecustomers. For this purpose they had recruited well qualified staff for operational activities. Inaccordance with their top level management there is main role of human resources in success ofoperational activities of business (Marks and Spencer,2015). Due to this aspect, they are focusedon developing effective strategies for employee motivation. As per the company statistics of2015, M&S is operating with more that 83000 employees worldwide. Company is also providingtheir services through online media in order to cover large market share.Rationale of the researchIn present competitive environment employees performs in an effective way only if theyare motivated and satisfied with their job practices. Due to this aspect, it is major responsibilityof management to motivate their staff members by creating positive work environment and by4
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