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Case Study Organizational Behavior

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Added on  2020-04-13

Case Study Organizational Behavior

   Added on 2020-04-13

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Running Head: Organizational BehaviorOrganizational BehaviorSuit and Thai
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Organizational Behavior1Executive SummaryThis case throws light on a beautiful relationship between an employer and an employee and how employers can motivate their employees to work harder. The case explains that Wazza the Gold was hired at the position of a dishwasher with a pay of $4 an hour. However, his work was rather slow and sloppy. In order to motivate him, his employer Fox, set his pay at $120 a day which encouraged him to complete his work in lesser time. There was a board placed in his kitchen to register his performance.The theories applied by Fox were Goal setting theory (by setting clear and difficult goals), Self-efficacy theory (by believing in Wazza’s abilities), Expectancy theory (by ensuring Wazza’s expectations from the job are fully met) and intrinsic rewards theory (by consistently praising and motivating Wazza for a job well done). Although Fox has done everything in his ability to motivate Wazza. A few more steps could help improve the performance further like giving Wazza additional responsibilities and extra pay for those, paying attention on his studies and assisting him in completing the same and even giving him a day off every month as Wazza is a young boy who could utilize the time to socialize with his friends. Motivation is one of the most important aspect of any workplace and it has been established by the case that how this aspect can make a huge difference in employee performance.IntroductionOrganizational behavior is the study of human behavior in various organizational settings (Griffin, 2011). This case throws light on the organizational behavior of a particular employee Wazza Gold. He works as a dishwasher at Bruce Fox’s restaurant ‘Suit and Thai’. The compensation structure as well as the rewards given to employees’ play a major role is impactingemployee performance of employees and this case throws light on this aspect. The case emphasizes on how the performance of Wazza Gold was improved upon owing to motivational strategies adopted by Fox. Motivation is an important aspect directing the performance of employees. Therefore, it is imperative that companies adopt innovative strategies to keep their employees inspired and driven (Lazaroiu, 2015).
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Organizational Behavior2Motivational theories used by Bruce FoxBruce fox showcased perfect example of how employee motivation can impact performance of employees. The strategies adopted by Fox were as below:Goal setting theoryGoal setting theory lays emphasis on the specificity of the goal, challenging nature of a goal and the feedback received on the same. The intentions behind working towards a goal are major motivating factors. It is also noticed that specific goals increase performance (Pervin, 2015). When fox first spoke to Wazza Gold, he put up a board outside the kitchen which would register how much earlier gold was finishing his work. Upon doing so, Fox asked him to try for 1 hour. This set a clear goal in the mind of Wazza gold. Once the goal was set, Wazza seemed encouraged to complete his work quickly and yet with precision. This is known as goal setting motivational theory where managers place specific goals for their employees which thus encourages them to work harder and achieve those goals (Kiresuk, 2014).It is important that the goals given to employees are specific goals and not generalized goals. Forexample, in the same case if Fox had told the dishwasher to complete his work sooner, it might not have motivated him as much. Rather, he chose to specify, ‘let’s try for one hour’. This motivated Wazza to achieve that goal every day. It is noticed that challenging goals gain our attention and hence help in increasing concentration and focus. Secondly, difficult goals energizeemployees as they are expected to work much harder in order to achieve those goals.Goal setting theory also requires the manager to provide transparent and genuine feedback to employees (Daley, 2012). Wazza gold was consistently motivated by his team helping him out asthey could see that the kitchen was now spic and span clean as compared to the sloppy kitchen that was before. This goal setting theory successfully motivated Wazza gold and helped him achieve his target. Self-efficacy theory Self-efficacy theory throws light on an individuals’ beliefs about themselves and their ability to accomplish tasks. This theory talks about what employees think of themselves and their abilities.
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