Case Study Problem - Destitute Management Of Human Resource

Added on -2020-02-17

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PROFESSIONAL SKILLSPORTFOLIO
Table of ContentsTask 1..........................................................................................................................................31.1 Problem in the case study......................................................................................................31.2 Cause of the conflict ..........................................................................................................31.3 Measures to avoid conflict .................................................................................................31.4 As a manager how the situation will be handled ................................................................4Task 2 ..............................................................................................................................................5Social employee behaviour policy...................................................................................................5Task 3...............................................................................................................................................63.1 servant leadership.................................................................................................................63.2 Benefits of the servant leadership.........................................................................................7References .......................................................................................................................................8
Task 11.1 Problem in the case studyThe problem in the case study was the animosity between the Liam and Emma from lastthree months. They both were claiming that there customer,s are target by other that is in case ofLima by Emma and vise-versa. Last week after the social function of the company they bothstarted cold war by verifying each other and harassing by passing negative comments. Theproblem aroused due to destitute management of human resource and low control over thesubordinates (Lehman, 2016). The conflict arises as Liam, Emma and Sophia are the bestperformer of the company. So in case of Liam and Emma, they may be jealous of each other andwant to subjugate to become the prior sale executive of the department. Problem occurred due tolack of motivation and leadership by the management. 1.2 Cause of the conflict Conflict between employees of the company is normal and often due to impropermanagement it occurs. In order to sustain, an organization must focus on effective cooperationamong employees. In this major to as study the conflict arises because of competition betweenemployees, miss-conception and due to less time spend by the manager with subordinates.Manager in the prescribed case flunked to fulfill his duty regarding proper communicationmotivation and defining the goals thoughtfully to avoid discrimination (Huang and Sun, 2016).Liam and Emma because of their personal abhor towards each other, affected the environment ofthe respective department. Their breakdown in the communication increases their rage and as aleading sales executives the department was divided into two groups. Another reason for theconflict was lack of accountability, which occurred due to their frustration as no appropriateaction was taken by the manager when they discussed the problem in the front of manager.1.3 Measures to avoid conflict There are various methods or tool to solve the conflict in an organization. As per the givestudy the manager should perform following steps. Firstly, find out the real problem. Conduct ameeting and called the employees who are engage in the problem. Listen to both parties andgrant them permission to place problem clearly. Secondly, evaluate relevant strategy to solve theproblem. Talk to every employees who knows about the problem and motivate them to resolve

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