Please follow the guidance and request points for the report regarding Mike Ashley. All needs to be related to his work.
As theories of leadership /management used by him should be explained more than 5.
Use 10-15 references.
In the photo attached (jpeg) are the points that needs to be discussed regarding Mike Ashley work as CEO.
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CEO retail sectori Mike Ashley
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Contents Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 A). Examine the management style and state the principle and functions of management used by the CEO Mike Ashley of Frasers Group Plc..........................................................................1 B). Analyse the steps taken by the CEO the change in organisation structure in order to achieve high performance and state the change in organisation culture brought about by the CEO Mike Ashley of Frasers Group Plc and its impact on the employees................................3 C). Describe the leadership style of the CEO Mike Ashley of Frasers Group Plc to enhance the organisational effectiveness.........................................................................................................5 D). Analyse the effects of power, influence and conflict at Frasers Group Plc (Mike Ashley)..6 E). Discuss the various types of motivation used Mike Ashley..................................................7 F). Use appropriate corporate example and literature to provide justification............................9 G). Suggestions / recommendations (strategies) would Mike Ashley needs to implement to increase organisational performance...........................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Organisational theory as well as management practices is undertaken as the common theme for intent of determining business problems and various advantages. Moreover, this type of aspectsassiststomaximiseeffectiveness,productivityanddevelopmentopportunitiesof business. The key intent of such analysis is to determine the management as well as leadership activities which aid to develop affirmative atmosphere at work area. Also, the theories analysis identifies leadership and management practices of entity which assists to accomplish targeted goals(Bamber and Stefani, 2016). The company that is undertaken for this report is Frasers Group Plc, which is a British retail group which was founded by CEO Mike Ashley. So, in respect of retail sector, the topics which are going to be discussed in this report are the functions as well as principles of CEO (Mike Ashley) in Fraser’s group plc. Its decisions to maximise performance and culture of business as well as leadership style of their CEO. Moreover, this would also cover the affect of power, influences and disputes and effectual practices of motivation utilised through entity. Apart from this, the different literatures for providing recommendations for company are also discussed in this report. MAIN BODY A). Examine the management style and state the principle and functions of management used by the CEOMike Ashley of Frasers Group Plc. Within entity, management plays crucial role which aids them to define the personality of managers into various circumstances(Clegg, Kornberger and Pitsis, 2015). Moreover, in respect of Frasers Group Plc whoseCEOMike Ashley, their management assist in maintaining as well as guiding staff for attaining targets of company. The several style of management as well as their activities and principles are ascertained underneath: Management styleDirectives:As per this style, manager anticipates compliances from it subordinates. Moreover,managerundertakesthreatsaswellasexecutesdisciplineintorespective management style.Authoritative: Manager who has an authoritative approach that tends to renders much of an overreaching image to its staff instead than precise orders. 1
Affiliate: Respective styles promote unity as well as strive for building healthy relations among higher authorities as well as subordinates. Moreover, the key intent of manager who executes this particular style are probably do not enjoy disputes as well as they promote healthy atmosphere.Participative: The managers who comply respective style are welcome reviews from whole colleagues, aspects overall viewpoints as well as they reward team work.Pacesetting: Respective style highlights higher standards of administrative who anticipates the employees for following them as well as monitor as an illustration. Coaching: Person who comply respective type concentrates upon longer term professional growth activities of staff: Within respect of Frasers Group Plc, their CEO Mike Ashley may comply the style of management as an Authoritative, participative and others (Understanding the role of employees in managing corporate reputation – Sports Direct Case Study. 2018). Principles of managementDivision of work: This is undertaken as the much essential management principle that CEO Mike Ashley delegate task among staff through determining its competencies as well as abilities.Authority: This required that CEO Mike Ashley has power to develop decisions in respect of business entity. Discipline: Within an entity, discipline should be upheld, but processes for performing may fluctuate as per circumstances(An Introduction to the Principles of Management. 2021). Functions of management:Planning: Respective management function aids CEO Mike Ashley to ascertain the course of actions which they may undertake for attaining pre-determined objectives. Therefore, this may described that planning assists in facilitating clear manner as well as means for attaining specified organisational objectives(Dalkir, 2017).Organising: It applies to co-ordinate as well as handles various operative activities as well as services. Moreover, organising whole resources as well as guidance is essential 2
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for CEO OF Frasers Group Plc that is Mike Ashley as it would have a favourable affects upon entity.Staffing: For all firms, this is needed to have competent as well as skilful staff that assists them to attain their targeted gaols in simple manner. Therefore, this is undertaken as the function of administrative for executing effective selection for fulfilling the vacant posts.Directing:Respectivefunctionsofmanagementdescribedthatmanagerneedsto motivates its subordinates for performing the task for attainment of business objectives with willingness as well as enthusiasm. Controlling: respective function of management is undertaken as one of the essential aspects for making control over business practices in effectual and efficacious way. Therefore, all these functions, style and principles of management among allAuthoritative style is effective as with help CEO Mike Ashley to perform their business effectively and manage all things effectively.When the CEO Mike Ashley is stronger, the staff may function much effectually as well as successfully. His management is authoritative where the employees are given the work that will help them in improving the performance. Therefore, for smoothing the operations as well as functional practices, the CEO Mike Ashley undertakes essential decision for categorising business practices into structural format. B). Analyse the steps taken by the CEO the change in organisation structure in order to achieve high performance and state the change in organisation culture brought about by the CEO Mike AshleyofFrasers Group Plcand its impact on the employees. The organisational structure may be explained as distribution system, observing, directing and coordinating several activities at work area. Moreover, this is essential that the structure of firm guides staff through describing to whom they have to report. In addition to this, the management would include much roles and versatility within system because of their hierarchical structure(Hayes, 2018). Along with this, without clear structure of corporate, staff might face problems as well as issues as it does not understand who are they and whom they have to report. There are several kinds of structure like line, flat, matrix and many more. In respect of Frasers Group Plc, the key accountabilities of their CEO that is Mike Ashley is to formulate a coordination among various working employees.As the organisational 3
structure of Frasers Group Plc is flat as it is kind of structure which have limited management level among managers as well as workers. There are one Chief Financial officer named s Chris Wooton as well as 5 Boards & Advisory in which there is two executive director and two non-executives direct and one chairman. Moreover, for assuring that there is an acceptable expertise alignment as well as background, non executives’ directors as well as CEO are nominated. One of the directors are crucial accountabilities being which conventionally through entity with corporate governance present effective practices. Furthermore, the management style guarantees that the productivity of staff through facilitating common assumptions, ideals and others regulating the manner employees of firm treat itself. The entity’s organisational structures have added effectively for their whole success as well as competitiveness. Along with this, the flat structure of firm of entity are described into various theories. Along with this, the structure of firm is described as the aspect sof legislation, relations as well as post of employees into system within the model of entity.teh key intent of categorising business into various structure is to handle tasks as well as accountabilities in structured way. Apart from this, the flat firm, when this obviates the excessive or another extra level of management have proved themselves helpful for respective firm for making it simple for workers for understanding to whom they has to report(Howitt, 2019). Additionally, it is also assisted into keep business performing as well as enhanced whole production standards. ANALYSETHESTEPSTAKENBYTHECEOTHECHANGEIN ORGANISATION STRUCTURE IN ORDER TO ACHIEVE HIGH PERFORANCE AND STATE THE CHANGE IN ORGANISATION CULTURE. For attaining the higher performance and change into culture the CEOMike Ashley ofFrasers Group Plc adopt hierarchy organisational structure. In this change structure,business has a top-down culture with a power structure held within the board. The innovation comes directly from the entrepreneurial vision of the founder. Also, there is little opportunity for the voices of the workforce to be heard within this structure. Without a voice, the ability to question the status quo and a ruthless need for cost cutting has ensured that the company has a poor employee satisfaction environment. 4
In addition to this, they may also able to enhance employee engagement. As an impact that worker engagement expert as a part of the HR group, on the way to work with personnel to growth ranges of well-being and productiveness in an corporation; and employee engagement is the first step on the road to developing an empowered lifestyle. however, it’s a massive breakthrough, but one which if you get proper can lead to a extra entrepreneurial business, which in our provider-driven financial system, can lead to increased profitability. C). Describe the leadership style of the CEOMike Ashley of Frasers Group Plcto enhance the organisational effectiveness. Leadership is undertaken as the system that staff within firm are guided as well as directed. Moreover,itisanintegralpartofbusinessaswellasthiscontributestowardswhole effectiveness as well as competitiveness. In addition to this, it assists firm for meeting their targets as well as priorities at pre-specified time durations(James,Crawford and Oplatka, 2018). Leadership is undertaken as the vital concept which aids hem to change as well as improve methods through directing staff in effective way. Within year 1930, Kurt Lewin who developed three leadership kinds such as democratic, autocratic as well as laissez faire. Autocratic style: Autocratic leaders are individuals who do not consult its team members or subordinates while member’s advice is helpful, before formulating any decisions. The CEO Mike Ashley is having the form of leadership which is ideal when key decisions has be undertaken immediately , or when the members of group has some input. Democratic Style The another form of leadership is democratic leadership where leaders may consider is essential decision of entity through coordinating with its coordinates. Laissez- faire style The last types of leadership are Laissez- faire that permits team members flexibility into their task. The team leaders facilitate motivation and services, if essential. Also, they do not have to mess with the jobs of employee’s time (The 7 Most Common Leadership Styles (and How to Find Your Own).2021). 5
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From the above mentioned leadership style the democratic Leadership- This form so leadership would aids them to facilitate whole staff satisfaction with its particular jobs. Along with this, staffs are influenced through whole effectiveness as well as self motivation. Mike Ashley is the present CEO of Frasers Group Plc. His decisions as the CEO has been beneficial to business as well as whole business success into market have enhanced. Furthermore, he always determined the circumstances of market as well as abilities of entity for taking effective decision consequently. Along with this, the general morale of staff has developed as an outcome of their decisions. so, the key reasons behind such is effectual decision for opting best fit style of leadership based upon the needs as well as desires of entity. As CEO of Frasers Group Plc Mike Ashley executes the democratic leadership style through which they incorporates whole staff into process of decision making that permits them in exchanging ideas or thoughts. In addition to this, respectivemanagementisexecutedthroughCEOwithintentofenhancingthebusiness productivity as well as aids staff for developing innovations. A successful style of management within entity guarantees the worker’s productivity as well as successquality are preserved in effective and efficient way. D). Analyse the effects of power, influence and conflict atFrasers Group Plc (Mike Ashley). Power The power of the top management or the CEO of a company plays an important role and can have an effect on its overall position as well as performance in the market. Fraser’s Group Plc, is a retail group that operates through both physical retail outlets as well as online. Mike Ashley is the CEO of the company and has a strong hold over its performance as well as overall profitability. The CEO of a company acts a communicator between the board of directors and the stakeholders such as the customers, employees, shareholders etc. Besides this, the CEO also makes sure that all employees work towards achieving the goals and objectives of the company. The level as well as execution of power on the middle management as well as the workforce determines the effectiveness of output. Power within an organization simply refers to the ability of an authority to make things happen according to their perspective. Influences 6
On the other hand, influence in an organizational context can be referred to as the level up to which people within an organization can be influenced to do their tasks. A high level of influence in the company can help in empowering the workforce as well as their overall development(Johnston and Sheehan, 2020). As a result, the overall results or output generated by the company is accelerated and the working environment also becomes healthy. The CEO of Fraser’s Group Plc., has a positive influence over the employees. This has had a positive effect on the company’s overall performance as well as profitability. Also, the company is able to attract a greater number of customers and retain the existing ones. On the other hand, it can be said that a negative influence of the leader or CEO within the organization can directly impact its position in the market against competitors. The level of influence of the CEO can be determined through their attitude as well as behaviour with the employees. Conflicts Conflicts are common in organizations and can be referred to as a state of disagreement between two or more people. There can be various reasons that can lead to a conflict within an organization, for example, scarcity or resources, ineffective communication, goals that are not compatible and differences between values as well as beliefs of the employees. Conflicts can lead to the employees becoming frustrated and feel that there is no solution in sight.For example: in currently facing the huge conflict due to improper interaction and communication which has impacted every operation of the firm and created an unfavourable business conditions for the company.Due to this, all the members become stressed this adversely affects their personal as well as professional lives. Mike Ashley ensure that the working environment within the company is positive and healthy so that the employees are comfortable in working with each other. Also, he promotes teamwork within the organization to make sure that employees working across different departments are comfortable in working with each other. as a result, the company will be able to perform in a better way in comparison to the competitors. This will further lead to an increase in the overall profitability of the firm. E). Discuss the various types of motivation usedMike Ashley. Motivation plays vital role within entity which assists them to develop staff productivity and performance. moreover, this is vital for employees as when group is performing any activities, staff perform to attain mission as well as aids firm to attain their priorities as 7
effectually as possible. In comparison, motivation into firm drives towards personnel turnover minimisation(Mahon and et.al., 2017). Along with this, two types of encouragement exist in both internally and externally. Extrinsic motivation Extrinsic motivationis when we aremotivatedto perform behaviour or engage in an activity because we want to earn a reward or avoid punishment. Intrinsic motivation Intrinsic motivation described that an individual is encouraged from within, while external motivation incorporates inspiration from various external sources. In respect of Mike Ashley the CEO of Frasers Group Plc, various staff are self encouraged, but the firm still provides various manners for boosting its whole motivation. The business is concentrated upon outcomes into practices of rewarding as staff of the month. Therefore,theFrasersGroupPlc’smanagementmakesdecisionsthroughconsidering permissions for facilitating financial as well as non financial advantages to its staff which may assists them to develop morale. In context of this, salaries as well as recognition are facilitated to staff. From time to time, the employees are providing incentives along with maintaining faith as well as motivation for them. When staff is remembered for their task to perform their job, they become motivated. Within its average output as well as ration of efficiency, it is clear. In addition to this, rewards as well as compensation would encourage staff for performing much diligent manner in case they gain those rewards. Also, praise also drives towards rising of employee’s internal motivation. Additionally, they perform well when individuals are provided affirmative reviews as well as feedbacks for whole staff performances. The entity’s team leader or manager should assures that staff is empowered much to perform the same before delegating posts. Also, intrinsic motivationis vital, as like extrinsic one. Furthermore, the entity’s staff must encourage performing so as they would do its best for attaining targeted goals of business. In addition to this, maintaining opportunities for developing as well as enhancing its whole morale is also vital for particular business. This may be also assumed that encouragement is one of the essential roles of business which may drives towards growth of whole business revenue and performance. Instead of this, Frasers Group Plc needs to execute various others activities which may aids them to boost as well as encourage the morale of staff that might outcomes into organisational development. 8
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F). Use appropriatecorporate exampleand literature to provide justification. There are various number of business illustration that may be observed at current time, which have assisted firms for improving its firm’s goals. Frasers Group Plc is one of the leading retailer entities which have gain larger amount of profitability by brining an innovative manner of performing business they has plan to initiate delivery services at the door of its consumer audiences house (Parent and Ruetsch, 2020). In addition to this, it has outcomes into favourable affects upon this productivity as well as save the time of consumers for visiting a store for buying any kind of goods. In respect of Frasers Group Plc, their CEO Mike Ashley have to explore its business as well as targeting consumes of several segment that is then only they can become competent for sustaining within marketplace for long duration. Other illustration which may be undertaken into respective entity in which providing consumers with lower goods as well as services is upcoming well known business within United Kingdom. With assistance of respective strategy into audiences into clients with lower costs based of offerings Frasers Group Plc have become growing within particular Industry in worldwide level. G). Suggestions / recommendations (strategies) wouldMike Ashleyneeds to implement to increase organisational performance. Within current time, Frasers Group Plc have performed through various range of obstacles in which this may be describe that can assists employees for improving its competencies as well as performance level that would be also affect affirmatively upon level of performance of this entity(Rojot, 2016). Other recommendations which may provided to CEO Mike Ashleyisto modify its style leadership depends upon needs as well as circumstances which basically undertaken could be understandable the code example of modifying style of leadership from autocratic to democratic leadership style in which administrative as well as team leaders can be effectually obtain range of recommendations from employees that what modify are needed to be develop into entity as then only sustainability may be improved in much effectual as well as efficacious manner. Along with this, strategic workforce planning is also something that can assist CEO Mike Ashley for improving the firm’s performance as this have been determined that personnel is main assets for entity, that would develop whole business performance. Whole of these are described few suggestions which have to be considered through Mike Ashley the CEO of Frasers group plc as the only firm can become capable to survive into present competitive business atmosphere. Rather than those consumers assume a functions into viability of entity, business should similarly recognise a fitting degree value for the goods or management provide. RECOMMENDATIONS: 9
To modify its style leadership depends upon needs as well as circumstances which basically undertaken could be understandable the code example of modifying style of leadership from autocratic to democratic leadership style. Along with this, strategic workforce planning is also something that can assist CEO Mike Ashley for improving the firm’s performance as this have been determined that personnel is main assets for entity, that would develop whole business performance CONCLUSION As per the above report, this has been concluding that management as well as leadership activities play an essential role within entity. Moreover, its key intent is to facilitate direction to staffforattainingorganisationalobjectivesinpredeterminedtimedurations.Theyare accountable for making decisions in favour of entity. In addition to this, they may categorise operativeaswellasfunctionalpracticesofbusinessintovariousdivisionalframework. Therefore, the firm exists for intent that administrative are into place for assuring that they attain their gaols and they perform it so through tapping the abilities as well as competencies of its staff in well defined way. 10
REFERENCES Books and Journal Bamber, V. and Stefani, L., 2016. Taking up the challenge of evidencing value in educational development:Fromtheorytopractice.InternationalJournalforAcademic Development.21(3). pp.242-254. Clegg, S.R., Kornberger, M. and Pitsis, T., 2015.Managing and organizations: An introduction to theory and practice. Sage. Dalkir, K., 2017.Knowledge management in theory and practice. MIT press. Hayes, J., 2018.The theory and practice of change management. Palgrave. Howitt, D., 2019.Introduction to qualitative research methods in psychology: Putting theory into practice. Pearson UK. James, C., Crawford, M. and Oplatka, I., 2018. An affective paradigm for educational leadership theory and practice: connecting affect, actions, power and influence.International Journal of Leadership in Education. Johnston, J. and Sheehan, M. eds., 2020.Public relations: Theory and practice. Routledge. Mahon, K. and et.al., 2017. Introduction: Practice theory and the theory of practice architectures. InExploring education and professional practice(pp. 1-30). Springer, Singapore. Parent, M.M. and Ruetsch, A., 2020.Managing major sports events: Theory and practice. Routledge. Rojot, J., 2016.Negotiation: from theory to practice. Springer. ONLINE AnIntroductiontothePrinciplesofManagement.2021.[Online].Availablethrough:< https://education.stateuniversity.com/pages/cw1ev9e9ib/An-Introduction-to-the-Principles-of- Management.html >. The 7 Most Common Leadership Styles (and How to Find Your Own).2021. [Online]. Available through:<https://www.americanexpress.com/en-us/business/trends-and-insights/articles/the-7- most-common-leadership-styles-and-how-to-find-your-own/>. Understanding the role of employees in managing corporate reputation – Sports Direct Case Study. 2018. [Online]. Available through:< https://tompeterson.co.uk/content/understanding-the- role-of-employees-in-managing-corporate-reputation-sports-direct-case-study-part-2>. 11