Challenges and Strategies for Effective Business Communication

CFPBUS004 Business
Communication
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INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Common challenges and barriers to effective communication..............................................3
Effective strategies for overcoming communication barriers................................................4
The importance of cultural awareness....................................................................................4
TASK 2............................................................................................................................................5
INTRODUCTION...........................................................................................................................5
Discuss some general theories of organisational communication..........................................5
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INTRODUCTION
Business communication is an important factor which states exchange of conversation or
message in order to promote organisational objectives, activities and aim. Main purpose behind
this is to increase profitability of company. With having strong business communication overall
productivity can be enhanced (Moshiri and Cardon, 2020). Present report has been conducted on
the case scenario of LearnEnglishUKan it is basically an English language School based in
Manchester and London with having thousand’s of international students. Number of
communication issues is being faced by students. In order to overcome this appropriate solutions
is being undertaken which is being discussed in this report.
TASK 1
Common challenges and barriers to effective communication
Communication process many include challenges as well as barriers which affects smooth
transfer of message and information. Some of the certain part of challenges is being defined
below:
Psychological Barrier:
This factor is mainly related to consciousness, emotions, status, attitudes opinion and
more which affect psychological state of an individual and further impact upon their
communication ability (Scott, 2020). It further leads towards creation of various obstacles which
affect effective communication process.
Emotional Barrier:
This form of communication barriers mental restrains individual thought and feelings and
further affect their ability to communicate with others. For instance anger is one of the most
important factors of emotional barrier that is having adverse impact upon individual
communication prospectus.
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