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Organizational Performance & Control Measures

   

Added on  2020-01-16

8 Pages2508 Words156 Views
Business Development
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MAYFIELD PRIVATEHOSPITAL Case Study
Organizational Performance & Control Measures_1

TABLE OF CONTENTESSAY.............................................................................................................................................1Human resources and job design.................................................................................................1REFERENCES................................................................................................................................6
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ESSAYHuman resources and job designOperation management is a multidisciplinary field of management that is largely concerned withthe overall functioning of a business organisation. It initiates from the primary set of operationsundertaken by an establishment and ends to the ultimate tact of distribution to efficiently servethe clients and users. It is where operation management is highly concerned with the overallconversion of raw materials into final goods and services as a way of increasing the profitabilitystatus of the enterprise (Armstrong and Taylor, 2014). The present report is based upon aconferred case script of Mayfield private hospital where they are referred to deal with someleading challenges in providing quality healthcare services to their users. It is however a wellestablished privately owned hospital in UK that is situated at Guildford area of Surrey and is apart of Carlton Health Group with near about 60 hospitals in the overall region of UK. It is wherethis group is vitally aimed to serve a quality health care service to all their users by togethertaking care of them who are consenting to invest into their Health Insurance Plan.This in result to which also tends to satisfy their staff members to a greater extent.Mayfield is referred to be a intent- built amenity that was commenced in the year 1989 and iscomposed of total 100 private rooms for the patients. Wherein, these rooms are togethercomprised with bathroom facilities along with various operational rooms and consultationamenities. In context to which, they are hereby referred to provide day care services with minoroperations of individuals ranging from age 45-60 years (Stone, 2013). Herein, many of theirpatients also tend to extend their services by staying all-night in their accommodated roomswhere the medical care is being handled by an expertise team of professionals. Beside this, theretogether exists some other services such as portering, cleaning services and catering, etc., thatcomes under hotel based services with 3 in house departments to handle each of the abovespecified amenities for the service users. Into which, there together exists a chief executive in theposition of Operations and Supply Chain Manager named Jerry Davis since last 2 years.However, the hospital is referred to face some impediment issues from the last one yearwhere the hospital staff's are envisioned to play a blame game that is severely impacting upon theservice users with a clear destruction of all their expectations. It is with a need base concern ofan atrocious behaviour by the staff members appointed in the 3 in house departments where they1
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