Challenges of Evaluating Training and Development Courses

CHALLENGES OF
EVALUATING
TRAINING AND
DEVELOPMENT
COURSES

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Training and development refers to the educational activities which are performed by an
organisation through which they can enhance the required kill set of their employees which will
offer them better understanding of the roles and responsibilities and will be helpful in enhancing
employee performance (Boelens, De Wever and Voet, 2017). Training and development
programs are training sessions which are created with the prime objective of improving the skill
set and knowledge of employees which will be helpful in performing the job roles and
responsibility and meeting the performance level. The training programs are evaluated with the
help of different training evaluation models whereas, there are several challenges which are
faced while evaluating such training programs. Unilever is the British multinational consumer
goods which offers various products and services and the company also owns over 400 brands. It
is a public limited company which deals I consumer goods and was started by Lever Brothers in
the year 1929. The essay will outline the challenges of training and development courses which
can hinder the overall organisational performance and the productivity of the business.
MAIN BODY
Training and development is an approach of human resource management which
emphasis on improving the effectiveness and performance of organisation by which the business
can gain and maintain the competitive position in the industry. These activities supports in
enhancing the knowledge and skills of employees by offering them required training sessions,
information and information through which they can perform the task specifically. The
evaluation of training program supports in learning and gaining more knowledge regarding the
progress and status of the program and their accomplishments (Carliner, S. and Shank, P. eds.,
2016). Evaluation of training program supports in improving the results which has been achieved
for future training process. There are several challenges which are faced while evaluating a
training program. The process which is followed for evaluating a training program to identify the
effectiveness of the training program, the process has been outlined below:
Step 1- Determine the objective
Step 2- Select evaluation method
Step 3- Design evaluation tool
Step 4- Collect data