Change Management Intervention at Myer Holdings Limited

Running head: CHANGE MANAGEMENT
Change Management
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EXECUTIVE SUMMARY
The report was prepared to demonstrate about the change management intervention
implemented at the business organisation named Myer Holdings Limited in Australia. The
company had been operating in multiple locations to cater the needs and preferences of
people and for keeping them satisfied as a whole too. The change management intervention
was done for ensuring restructure of management because of the deficiencies caused and
issues arisen from the poor management and misconducts done by the senior manager of the
organisation. The sales also declined, which also resulted in degrading the organisational
performance. The use of holistic model also brought major changes and allowed
identification of issues along with undertaking necessary actions to implement changes
effectively, furthermore meet the managerial requirements properly. To implement the
change management intervention, the restructuring of management had been possible, which
further improved the working conditions, culture and keep up with the latest trends. The
development of project leadership team, communicating the vision and engagement of staffs
further helped n development of culture that promoted effective teamwork, collaboration and
motivation of staffs to perform to their potential as well. The use of McKinsey model further
helped in managing the staffs, shared values and beliefs along with managing change in
leadership style to transformative or democratic leadership, which facilitate the corporate
culture and also ensured maintenance of values and ethics. This not only brought changes to
the organization, but also should be effective for improving the structure, systems and
enhance the performance and functioning of the organisation largely too.

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Table of Contents
Background................................................................................................................................3
Introduction................................................................................................................................4
Intervention................................................................................................................................5
Need and Opportunities..............................................................................................................6
References................................................................................................................................10

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Background
Myer Holdings Limited is considered as an upmarket departmental store chain (Bailey
2017). It is headquartered in the region of Docklands, Victoria, Australia. The same was
debuted long back in the old ages of 1900, which determines it to be 119 years old now under
the surveillance of Sidney Myer. It is known to spread its trading wings across all the
different states in Australia as well as amongst one of Australia's two self-governing
territories. Long back from the day of its existence, Myer is recognised to have grown with
almost over 64 stores and more than 14,000 workers (Epstein 2018).

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Introduction
Myer Holdings Limited is recognised to deal with wide ranges of product concerning
the women and men wear, baby and children variety products and clothing, cosmetics,
accessories, footwear, fragrance, electrical products, entertainment products as well as food
and groceries (Jary & Wileman 2016). The same was known to merge with its rival business
store David Jones in the year of January 2014. However, the merger was on the terms and
conditions that both the store chains would be operating with their work on an independent
basis. The current brand ambassadors of the concerned industry are recognised as the Elyse
Knowles, and Josh Gibson signed in the year of 2018 (Edwards et al. 2018). Myer is also
known to engage several other known personalities as their fashion ambassadors.

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Intervention
According to the viewpoint of Haines (2016), the critical change related issues
recognised for the Myer was the restructure of its management system. In this connection, the
given report is focused on explaining the relevant and significant changes and features of the
mentioned issue and its intervention.
Management Restructure
As opined by Jenkins & Poople (2017), management restructuring term is an act of
reorganising the legal, operational, ownership as well as the employment structure of an
entire business firm. In this connection, the management restructure observed to be a
significant change that was urgently needed within the working structure of Myer Holdings
Limited. This was because it was found that the allegations towards sexual harassment were
made against Mark McInnes, the CEO of the company and the same was recorded to resign
from his position concerning the legal actions and considerations taken by the company
employee (Deresky & Christopher 2015). The CEO was alleged of making unethical
comments with regards to the sexual nature and advances. This brought to a need for an
immediate change of the appointment of a new CEO to the company. The battle between the
immediate resignation and the subsequent legal considerations led to the selection of Paul
Zahra as the new positioned CEO of Myer. As analysed with the help of the study that the
actions of the former CEO were both termed to be unethical and illegal. In this context,
researches showed that the alleged CEO responded positively to the situation. This is because
the CEO proactively after learning the consequences of the legal complaint, informed the
company on oneself and resigned on the same date. However, it was also examined that
McInnes learned that the public or media sectors would not have accepted the resignation and
thereby he initiated the process of receiving his fault and a punishment for the same.