Change Management Reflection: Leadership in Health and Human Services

This assignment is a reflective practice on change management, exploring its definition, the student's understanding of change, the role of leaders, and the objectives of change management. The student, in this assignment, is asked to consider how change management impacts their work, using examples from a healthcare setting. The assignment covers the systematic changes within an organization, the importance of adapting to customer needs, and the importance of leadership in successfully implementing changes. The student also discusses the establishment of an innovative culture and the development of strategies for the company to meet new goals and objectives. The assignment concludes by highlighting the positive impacts of change management on the student's work, including improved work quality, competition, teamwork, and leadership skills. The student also provides references in APA format to support the reflection.

Running head: MANAGING CHANGE
Managing change in health and human services
Name of the Student:
Name of the University:
Author’s Note:

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1. Definition of Change Management
As the name suggests the term change management refers to a kind of change or a
transformation in the ongoing business process or the already existing goals and objectives of the
organization. This change is brought into the ongoing process of the industry keeping in mind
some new goals that the company m must achieve. This is a systematic and strategic kind of
change that is brought into the organization through the ongoing goals, processes and the
technologies and implements of the organization. This change within the management of the
organization is also brought for the purpose of making the employee adapt to the change. This
has to be kept in mind that bringing about a change within an existing system is never a very job.
There will be a lot of hurdles and people will obviously try to resist those changes. Even if there
are no such resistances, it will be a very time-consuming aspect (Carnall, 2018).
2. Describe what you have learned so far about change and change management.
A change is a transformation that is brought within any existing or ongoing system. A change
or that transformation can be brought within anything. In other words, a change is common to
any individual or any business organizations as well. The change management is one of the most
important aspects of the modern day business scenarios. This is because the 21st century is the
age of rapid changes and dynamism. The needs and demand of customers are also subjected to
huge change. It is for this reason that the business organizations must be very open to any kind of
changes in their process. These will help them to prevent any kind of failures and to satisfy the
changed needs and demands of the customers. They can manage the change by updating
themselves with the adoption of an increased and improved amount of technology and manpower
(Cameron & Green, 2015).

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3. Describe the role of leaders & leadership in change management.
I think that the leaders are responsible for implementing those changes successfully. As per
my perception, a leader is one who will act as an advocate or a sponsor. In other words, he will
have to explain the entirely new concept to all the employees (Goetsch & Davis, 2014). Being a
leader, I will make sure that I am trying to explain the need for the change and the purpose of the
change properly among all my employees. For an instance, I am in the in the management board
of a hospital. The change I want to bring is launching the after surgery care units. I will call for a
meeting and then explain the entire thing along with examples. I will bring in some patients as
well who have suffered from after surgery complications (Hayes, 2018).
I will also make sure that the communication is taking place properly. As a leader, I will
make sure that I am becoming the voice that encourages people to understand and work for
bringing about the change. I will communicate about bringing this change. I will also bring in the
examples of patients who have suffered a lot after going through any operations. This will also
be helpful in making the change appear relevant and the employees will thus be encouraged to
contribute sufficiently to making this change a great success (Doppelt, 2017).
4. Identify some of the objectives of change management.
To establish a culture of innovation- Change or a transformation is very essential for
bringing about innovation within any organization. Innovation is needed for the purpose of
upgrading and meeting the new goals and objectives.

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Developing innovative strategies- This is very important as the company needs to make many
strategies that they can use in the long run. As in this case, the company that is the hospital will
have to create some good advertising strategies that will help patients know that a new after
surgery care unit will be opening. Initially, we will be giving free after surgery care to patients so
that they are encouraged to come and get the service.
5. How can change management impact your work?
The change management can help me develop my work a lot. I will be able to upgrade
the level of work. I will also be able to give a good competition to my competitors by giving a
wide variety of innovative services to the customers. This will also help to develop the strength
both internally and externally. This will help me to develop a good cooperation among all the
team members. The communication will also increase. Above all, I will be able to boost my
leadership skills and satisfy the new needs and demands of customers.

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References
Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and
leadership. John Wiley & Sons.
Cameron, E., & Green, M. (2015). Making sense of change management: A complete
guide to the models, tools, and techniques of organizational change. Kogan Page
Publishers.
Carnall, C. (2018). Managing change. Routledge.
Doppelt, B. (2017). Leading change toward sustainability: A change-management guide
for business, government and civil society. Routledge.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational
excellence. Upper Saddle River, NJ: pearson.
Hayes, J. (2018). The theory and practice of change management.