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Change Management in Dynamic Healthcare | Assignment
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Added on 2019-11-20
Change Management in Dynamic Healthcare | Assignment
Added on 2019-11-20
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Running head: CHANGE MANAGEMENT IN DYNAMIC HEALTHCARECHANGE MANAGEMENT IN DYNAMIC HEALTHCAREName of the StudentName of the UniversityAuthor Note
1CHANGE MANAGEMENT IN DYNAMIC HEALTHCAREChange management refers to all the approaches towards preparing and encouragingpeople, groups and organizations in bringing about organizational change. This includes theprocesses of redirection and redefinition of resource usage, budget allocation, businessprocess or any other operational mode that brings about significant change in the company.This essay deals with the aged care facilities in Australia and the changes that the system isundergoing. This essay points out the key factors that should be managed during the processof the change. It measures the amount of success the change can bring about in the systemand the ways in which these changes might be incorporated into the system. The essayconcludes with an approach to imbibe the learning from the current change process into otherchange management activities that may occur in the future.Change management may refer solely to the ways in which people and groups areaffected by the transition in the organization. It involves a number of different disciplinesranging from social and behavioral sciences to business solutions and informationtechnology. Organizational change management or OCM on the other hand refers to theneeded changes keeping in mind the entire organization. One of the key worries that healthmind administration faces is the monitoring of the progress and the services in the field. Themedicinal experts are dedicated towards achieving and keeping up with the expectedexpertise needed to accomplish the work in hand. They are dedicated towards theaccomplishment of the tasks they are competent at doing. Overseeing the change refers to theversatility of the process of doing so. Managing the change in the process is process to testthe active and alert nature of the mind (Worley & Mohrman, 2014). In this era of constanttechnological innovation and globalization, change in business affairs has become mandatory.In today’s scenario, it is mandatory to be able to adapt and manage oneself to the changes thatthe organization is going through (Hayes, 2014). Technological growth has resulted in
2CHANGE MANAGEMENT IN DYNAMIC HEALTHCAREorganizational changes that are maximally influenced by external alterations rather than theinternal ones. The changes in the organization affect every employee and department of theconcerned organization. Thus, there needs to be a sound change management model thatshould be followed in the organization. The change management strategy of the essay discusses aged care hospitalitymanagement as a human resource departmental issue. The purpose of the department is tooversee and care for the experts in the business as well as for the representatives of theorganization. The various spheres that the department includes are overseeing theemployment-benefits design, recruitment of employees, training and development, appraisalof performance and rewarding the employees. The main focus of human resource is tomaximize employee productivity. In this essay are discussed three aspects that should be keptin mind while initiating any successful change. The change should be sustainable one and tobe so it needs an enlightened leadership, the project management should be commendableand the talent in the field should be managed excellently by the leader (K. Vora, 2013).Aged care deals with fulfilling the requirements and special needs that are unique tothe elderly citizens. These services include care providence on a long-term basis, day care,home care, clinical care, assisted living and residential care. Elderly care or aged carehighlights the personal and social requirements of the elderly citizens of the country, whogenerally need help with their health care and daily activities, but wish a dignifiedaging(Utahcares.org, 2017). This is a completely customer-centered activity that is differentfrom the other hospitality branches. The global elderly population is increasing as the dayspass by (Broad et al, 2013). This is the situation in the developing countries especially asthese countries face a constant pressure of limiting the fertility rate and decreasing the familysize. The general life expectancy of the aged has increased (Dwyer et al, 2014). The agedpeople consume most of the global expenditures on health care.
3CHANGE MANAGEMENT IN DYNAMIC HEALTHCAREOne such aged care is the Abbey House Aged Care. This is a luxurious facility inMittagong surrounded by wonderful farmlands (Abbey House Aged Care, 2017). This agedcare facility boasts of large ensuite rooms that are private, that include flat-screen televisions,air conditioners and large windows that overlook wonderfully landscaped courtyards andgardens. There are registered nurses who are available to take care of the residents round theclock (Beattie,2014). The attending facilities promise not to change with respect to thechange in demand of the residents. The residents are at their liberty to use the facilities thatare provided by the facility like in-house or knitting or join a men’s club. In addition to that,the residents may also just sit and relax in the designed interiors while enjoying a coffee fromthe cafeteria within the facility. The theatres, regular outings by bus, workout and fitnessgroups, indoor activities such as craft Abbey House offers the residents seasonal mealsprepared by an in-house chef and lets them enjoy their favorites.The Abbey House Aged Care facility is also well known for its clinical care that isprovided by the Thompson Health Care (Thompsonhealthcare.com.au, 2017). The clinicalcare department of the facility is apt for all kinds of residents, be it long-term residents,palliative, respite or even those suffering from dementia. Residents are allowed access tointernet, on-site physiotherapy, salon services, massages, aromatherauptic treatments and theopportunity to have a general practitioner on call at any time they feel. Australian aged care isgoing through a multitude of changes over the last ten years. This has made the system ofaged care affordable and sustainable and the best possible system for the Australians(Agedcare.health.gov.au, 2017).These changes can be approached keeping in mind the Kotter’s model of change. Thisprocess can be divided into eight distinct steps. Firstly, there should be an urgency in thecountry to incorporate the change (Kotterinternational.com, 2017). In the second step, Kottersuggests the formation of a powerful change coalition. A strong leadership is needed along
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