Patient Experiences with Health Technologies

Running head: CHANGE MANAGEMENT IN HEALTHCARE
Change management in healthcare
Name of the Student
Name of the University
Author note

1CHANGE MANAGEMENT IN HEALTHCARE
Table of Contents
Introduction......................................................................................................................................2
Health technologies enhance self-care and self-monitoring among patients...............................3
Privacy and confidentiality is ensured using health technologies by patients.............................4
Health technologies support patients and make them informed and active participants in
healthcare.....................................................................................................................................5
Health technology usage by patients results in increase of clinical services...............................7
Conclusion.......................................................................................................................................7
References........................................................................................................................................8
Appendix........................................................................................................................................11
Search Strategy..............................................................................................................................11

2CHANGE MANAGEMENT IN HEALTHCARE
Introduction
As the technology drives the pace of progress in healthcare and biomedical research, the
thin line between medical science and engineering grows thinner. The use of computers and
medical machines become faster, smaller and smarter, the medical industry has made
advancements that make medical practice easier for healthcare professionals and better patient
experiences in the healthcare system (Hollis et al., 2015). Change management is happening at a
fast rate in healthcare system that is devoted to planning, organization and coordination of
resources necessary for transition among individuals from current to future state in the healthcare
organizations (Radnor, Holweg & Waring, 2012). Medical technology is improving patient
experiences and key drive for change in the healthcare organizations. For example, Electronic
Health Records (EHRs) is the most able and skilled project that drive healthcare professionals to
share patient’s data effectively and enhance patient safety for better health outcomes (Jensen,
Jensen & Brunak, 2012). Therefore, the following report involves the small-scale literature
review and critical appraisal of articles under themes on changing patient experience using health
technologies.
Search Strategy- Ref to appendix 1
Health technologies enhance self-care and self-monitoring among patients
A review article by Lupton, (2013) is focused on the aspects of patients’ experiences and
their engagement in self-care and self-monitoring via new digital media technologies. Patients
become digitally engaged become active participants in self-care and self-monitoring. There is
patient activation and development of bureaucratic model where patients are the representatives
and effective managers having control of their health and healthcare services (Greene & Hibbard,
2012). The author also highlighted the use of telemedicine as a form of active engagement of

3CHANGE MANAGEMENT IN HEALTHCARE
patients where it is a major part of healthcare delivery. Telemedicine encourages patients in self-
monitoring of their medical conditions and as a result, reduction in healthcare visits and
communication with healthcare providers through technologies rather than confronting face to
face (Lin, 2012). The chances of readmissions are reduced due to self-monitoring and
employment of technologies like video conferencing and wearable sensors that record body
functions like physical activity, respiration and heart rate (Mukhopadhyay, 2015). Patient
monitoring via ingestible medications that are embedded with sensors sending signals to
armbands and detecting heartbeat through wireless stethoscopes are at the heart of patient
monitoring (Ringquist, 2013). From the review article, the question arises that whether these
digital technologies can be incorporated in our daily life and can be remade through embodied
use.
Another review article by Lupton, (2013) illustrated the use of social media tools and
digital devices like mobile and wearable bands offering new ways for measuring, monitoring and
representation of bodily functions. These devices are capable of producing biometric data of
individuals that can be used and shared. Digital devices promote self-tracking practices that can
be used by patients in understanding the concepts of health, identity and embodiment (Woods et
al., 2013). Digital technologies like mHealth’ technology provides patients an opportunity to
monitor their health conditions (Whittaker, 2012). Mobile and wearable digital technologies in
mHealth not only provide positive health experiences for the patients, it is also a way to
communicate with public and monitor their behaviour in conducting health promotion programs
using mobile devices (Kaplan & Stone, 2013). As this article is a review, the author has
incorporated his views and as a result, the review is biasness of the reviewer.