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CHANGE MANAGEMENT | ANZ Bank

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Added on  2019-11-08

CHANGE MANAGEMENT | ANZ Bank

   Added on 2019-11-08

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Executive SummaryThe report has been prepared to analyse a case of ANZ Bank where it implemented a changemanagement program to bring about organisational wide changes in the culture of the bank.The report discusses the challenges that the managers working in companies like the ANZface while trying to bring about changes in the culture of their business organisations. Thereport also analyses the role that a leader has to play in influencing, directing and managing achange management program by studying the actions and strategies implemented by JohnMcFarlane.
CHANGE MANAGEMENT | ANZ Bank_2
Table of ContentsExecutive Summary.................................................................................................................2Introduction..............................................................................................................................4Main features of organisational transformation during McFarlane’s tenure at ANZBank...........................................................................................................................................4Challenges for managers in implementing transformation strategies................................6Attributes of key leaders at the ANZ Bank and role of leaders in managing changeprograms...................................................................................................................................7Conclusion.................................................................................................................................9References...............................................................................................................................10
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