Impact of Change: Strategy, Operations, Drivers, Barriers & Leadership

This report provides a comprehensive analysis of change management within an organizational context, focusing on Sainsbury's as a case study. It begins by comparing the ways in which change impacts an organization's strategy and operations, particularly in response to external factors like the COVID-19 pandemic and the rise of e-commerce. The report evaluates the influences that drivers of change have on organizational behavior, utilizing SWOT and PEST analyses to assess strengths, weaknesses, opportunities, and threats, as well as political, economic, social, and technological factors. Furthermore, it determines how barriers to change influence leadership decision-making, examining internal and external impacts on departmental and individual behavior. Finally, the report considers the application of a range of leadership approaches to a change initiative, emphasizing the importance of training, communication, and task distribution to mitigate negative impacts and enhance productivity and profitability.

Understanding and
leading change

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK...............................................................................................................................................3
LO1 Compare ways in which change impacts on an organisation’s strategy and operations . . .3
LO2. Evaluate the influences that drivers of change have on organisational behaviour............6
LO3 Determine how barriers to change influence leadership decision-making.......................11
LO4 Apply a range of leadership approaches to a change initiative.........................................13
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Changes are termed as the process that will have positive and negative set of the
challenges for operating the business of management. It will termed as that suitable challenges
that might have an impact on the current section and as well as on the furthermore field of the
area. By this they require to execute varied term of the variations for their longer period of
advantages. Such variations might lead to have big challenges for the management that might
lead to the limitations on their turnover (Rajapakse, and Emad, 2021). The challenges are
critical yet they are important to support the business of management in maintaining their targets
and suitable objectives. The management consider in this report is Sainsbury. It is the second
largest chain of supermarkets in the United Kingdom, with a 15.0% share of the supermarket
sector. It was established in the year of 1869 by John James Sainsbury. The business of the
management became the largest retailer of groceries in the year of 1922. The management is
specialized in marketing of the goods from different field of the sector like grocery products and
many other. The following report will covers the manner by which the management will get
change and it will have an impact on the managerial strategies and functions and also on the
suitable drivers of changes that have on the organisation behaviour. As with it, there are various
barriers to change that will have an impact on the leading decision making and their ranges of
leadership methods to change the initiative that are managed.
TASK
LO1 Compare ways in which change impacts on an organisation’s strategy and operations
Change is a continue procedure for the business of management to develop. As there are
various managements who are working in the same field and gain higher term of revenue. In
respect to be successful management, the organisation are need to arrange various strategies that
might be executed an important and a positive variations in the management. When the
management might change then their policies and method will be capable to rise their production
and profitability (Ernst, and Jensen Schleiter, 2021). As there is always a requirement of
variations in every management. It will outlines various term of the factors that has its
contribution in the requirement in Sainsbury and ASDA. As there are various variations that
management might create policies, strategies, rules and legislation.

Organisati
on
Changes-
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact of
operations
Sainsbury It is termed as one of
the leading variations
for the management
who have its own e-
commerce program
that will helps the
management in
sustaining in the
pandemic situation of
COVID- 19
(Fernandez,
Coulson, and Zou,
2021). By e-
commerce they are
capable to present
their task in a
capable manner to
present well in terms
of productivity. As
on the other side,
various management
are shutting down
and it will also
maximise the
employment rate as
the management has
recruited various
The variations
takes due to
external factor
that is COVID-
19 pandemic
situation. By
this various
individuals
was unable to
visit out to
purchase
anything from
store. In terms
of it, they
recruit higher
number of
individuals for
their effective
working and
operations of
the business of
management.
As the
business of
management
was
effectively
dependable on
their e-
commerce
section in the
lock down that
they require to
ensure that all
the goods are
accessible.
The business
of
management
was capable to
offers all the
individuals
and provide
their facilities
that gives
advantages to
the business in
terms of their
turnover. For
By this e-
commerce
mediums, the
management
has recruited
higher amount
of individuals
by which
present
candidates has
to ensure that
the new
recruited
candidates
might be
capable to
know their
functioning and
standards or
values of the
business of
management.
As on the other
side, IT
division has to
ensure that they
might modify

candidates in the lock
down as they are
planning to recruit
15000 individuals.
providing to
consumer in
lock down the
management
recruited
various
individuals
(Bowley, and
et.al., 2021).
As on the
other side,
they are
planning to
recruit various
individuals for
the
management
and it might
provides
advantages to
the
management
for longer
period of time.
their webpages
by which the
webpage might
not get harm
because of high
section of
collection. All
individuals
who are
working and
serving the
consumer
during lock
down period.
ASDA ASDA also utilising
various social media
channels like
Instagram, Facebook,
YouTube, and many
other. They are the
basic capability for
The variations
is like that
they might
capable to
advertise their
brand in an
effective way.
It will create
high brand
goodwill in
the field of
market. It will
supports in
increasing of
By this
advertising the
management is
capable to
offers high
amount of
individuals by

advertising their
goods and facilities to
a large scale of
outlook and
customer.
high amount
of consumers
and also
potentiality as
effectively.
their goods and
services. As
compared to
Sainsbury, they
was not capable
to produce
profit in the
pandemic
situation of
COVID- 19 as
Sainsbury does.
LO2. Evaluate the influences that drivers of change have on organisational behaviour
SWOT analysis
SWOT analysis is termed to utilise the managerial competitive situation and also the
advancing strategic term of the planning that are as follows - Strength – It is termed as the major strength of Sainsbury in which they are capable to
present effectively in the pandemic situation of COVID- 19 with the support of their e-
commerce program (Heino, and et.al., 2021). As on the other side, the government has
obligatory maintained where individuals are not managed for physical collection in the
pandemic situation. Sainsbury was capable to take suitable and rapid activities and will
maximise their online deliver facilities. The business of management will also serves a
broad range of goods to their several nations by which they involves several sort of the
facilities like groceries services and many more. Weaknesses – Sainsbury provide a broad term of goods in terms of foods to their
consumers. The management demands that they follows the suitable set of the regulation
for food security code of conduct but it comes out with false sections. For example. The
goods of Sainsbury was not safe that might risks the lives of the consumers. By this
orientation, the business of management has to maintained all their malfunctioning
goods. As with it, it was also fount that some of the goods were also passed the expiration
date and the candidates will not replace them suitably. This will have an effective

outcome in paying an effective and high amount of 160000 pounds. As on the other side,
they also have encompassed with a critical issues of goods deficiency in the pandemic
situation of COVID- 19 and it will have a negative impact on their customers in terms of
the company. Opportunities – Sainsbury has an opportunity to use several techniques, machine learning
and artificial intelligence as it might help the business of management in planning as
effectively and efficiently (Greig, and et.al., 2021). As there are various individuals who
have control the manner that are based on the products that will maximised by 3 billion
pounds. As with it, the rate of unemployment is also maximising among the individuals
with the age group of 18 to 25 as it will directly demonstrate an effective opportunities
for Sainsbury to recruit them. As in the situation of the COVID- 19 pandemic, there are
various mode of income generation for the business of management by offering home
delivery facilities as they have their e- commerce program also. By such section, the
management also raised their workforce and also they are managing various section to
recruit 15000 individuals.
 Threats – Sainsbury is an effective competitor in the field of the area of UK. As in the
pandemic situation of COVID- 19, by the business of management is capable to sustain
as because of its commerce mediums that they had 660 million pounds as a preventive
expenses that has lead to a major shift in the management.
PEST analysis
PEST analysis is termed as a tool that is used by the business of management for
determining the macro- environmental factors that might have an impact on the execution of the
management. In relation to the Sainsbury, PEST analysis are as discussed below - Political factors - Sainsbury is an international management that has its existence in
several nations. As authorities and other political regularisation will vary from several
countries. As the business of management have to ensure that they follow all the
governing laws in various countries (Maeno, Iwasawa, and Matsuo, 2021). As on the
other side, the Brexit deal has created a situation of uncertainness that have maximise
their tariff free trade. Economic factors – The situation of COVID 19 pandemic has been developed a major
impact on several manufacture. As the individuals were not allowed to step out of their

place as the government has imposed lock down that it was enforced as across to the
globe. It might lead to closing down various sort of the industries. Sainsbury was also
capable to sustain as they are capable to satisfy the needs of the consumers by their e-
commerce program. Social factors – The management of Sainsbury follows all the localized, societal and
ethnic tendencies of varied gathering and then offers them suitable sections as effectively.
The chosen management ensure that they provide favourable products to their consumers
in the United Kingdom (O’Reilly III, and Tushman, 2021). The management have its
own manufacture of food that will lead their production high. As with it, they are also
providing favourable and desired products as various individuals are influencing towards
them. Such sort of the tendencies is presenting among person in the Western and in
European field of the area.
 Technological factors - Sainsbury has its own e- commerce land site that was used by
various people for providing of several products. The management was capable to sustain
in the pandemic and it will also lead the business of management to ignore pandemic
situation of COVID- 19. As on the other side, the company also have various growing
section with billing techniques that might allows the customer to utilising their cards and
wallets as effectively and efficiently.
Change Internal
/
external
Impact on
leadership
behaviour
Impact on
team/
departmenta
l behaviour
Impact on
individual
behaviour
Measures to
minimise
negative
impacts
Technological
change
Internal The
maximisation in
online sales will
leads the leaders
to offers training.
By this various
individuals are
not capable to
As there is
quick
increase in
the online
gross sales,
the HR
department
might get
By sudden
maximisatio
n in gross
revenue, the
candidates
are
performing
their task in
In respect to
decrease the
negative
effects, the
executives
will might
take
meetings in

deal with leaders
and executives
who are not
capable to track
and supervise the
presentation of
the candidates.
recruit higher
number of
candidates in
respect to
operate in the
management
and satisfy
the desires
of the
consumers
(Schmale,
Zieger, and
Ekman,
2021). Such
forceful
change will
have an
impact on the
global
productivity
and
profitability
of the
management
as in a
positive way.
The negative
way is like as
the lock
down was
imposed and
more active
way that will
lead to the
decline in
their
performance
section.
respect to
communicate
with
candidates.
As with it,
the
management
might
distribute the
task as with
each other so
that they
might
coordinate
effectively.

various
sectors might
get shutdown
and by this,
their goods
will out of
stock and it
have negative
impact on the
consumers.
Social change External The executives
might have the
responsibility to
train their
candidates in
terms of their
favourable
products and
approaches that
are prepare to
vegetarian
nutriment. It is
will have an one
of the major
impact that the
executives will
have high set of
pressure to
resolve the issues
and other culture
individuals who
By managing
such changes,
the industrial
section has to
create that
they are
capable in
providing
favourable
food products
to their
consumers.
The
candidates
has to ensure
that they
have the
suitable idea
in terms of
the cultural
values.
In respect to
decrease its
effects, the
management
might offers
a suitable
training on
several
cultures and
their
products by
which the
management
is producing
through
which they
might have
the relevant
knowledge.

will develop the
issues in terms of
it.
Explain measures that can be used (discuss theories) to minimise negative impacts on the
organisation.
PDCA cycle
The plan, do, check and act cycle is an iterative technique for a constant improvement of
the procedures, commodities or services and it is considered to be a major component of lean
management. Plan – In this section the management might plan what is required to be executed. It is
termed as one of the major variation that will maximise the sales on e- commerce
program through which various candidates will get recruited in respect to perform their
task, that require to be trained (Milani, and et.al., 2021). By this the management will
offers a suitable training to them and will also ensure that they might communicate to
every candidates. As on the other side, the management might offers suitable training on
several cultural values due to this individuals will not create issues in the business of
management. Do – At this section, it might be executing the plan but on lower level it will controlled
the environment by which they might be capable to measure its results. Check – At this field, the management might have critical review from the Do section. It
will have an essential role as it will permit them to measure the resolution that is executed
to a lower level of group that are managing the plan if mandatory.
 Act – At this section, the business of management might be executing the plan of action
(Kowch, 2021). Such sort of plan might assist in communication and also in maintaining
or managing record about candidates performance that are decreasing the issues,
providing knowledge about the cultural values and standards.
LO3 Determine how barriers to change influence leadership decision-making
Force field model

Force field analysis is termed as a structure that will supports the management in
measuring the driving and the restraining forces that might have an impact on the decisions of
the management. As it is essential for the management to ensure that the decisions that they have
taken the variations in the working or performing of the business that are recognized by all the
components that will have an impact on the decisions (Xiao, and Sun, 2021). As it is not
possible that all the individuals in the organisation follows the decisions and there are also some
components that will limits the variations in the management.
Changes being introduced by the companies
Changes are an essential factor that are required to be evaluated by the management from time to
time as it will aid the management in managing the section with dynamic situation of the
management. In case of Sainsbury, the management is in retail field of management and it is
essential for the management to ensure that they are creating an efficient changes time to time so
that they can enhance their presentation and will also have competitive benefits in the field of
market.
 Sainsbury is maintaining their sections that are executed with e- commerce changes. It
will aid the management in decreasing the working schedule and will ensure that the
management is performing their role as effectively and efficiently. The management will
also be capable to perform their work by technological aspects with higher opportunities
of profitability and low chances of issues.
 Sainsbury is maintaining their sections that will brings in the management and will
maintained their sections with less facilities for the consumers of the management (Jones,
and Jenkins, 2021). The management effectively feels that the requirements of new stores
that will offers them a home delivering facilities to their consumers.
Discuss driving as well as resisting forces of change
The management is maintaining their terms and bringing AI in the performing of the
management and the business is also rising the technological section of the management in
respect to maximise the efficiency and effectiveness of the business of management. The driving
forces and the restraining forces that will have an impact on the variations and the decisions of
the management that are as follows -
Driving forces