Change Management Process for Employee Retention in Virtual Hospital - A Case Study

Running head: CHANGE MANAGEMENT
Change management
Name of the student:
Name of the university
Author note:

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CHANGE MANAGEMENT
Change management:
Introduction:
The virtual hospital is an international non-government organization that operates as a
part of the organization Virtual Healthcare Limited. They use telemedicine to deliver care to
patients around the globe. This paper will illustrate change management process in following
paragraphs.
Rational behind change:
The virtual hospital is international non-government that uses telemedicine to provide
care. However, because of inadequate knowledge of technology and complexity of the job,
employee retention has become one of the crucial issues that affected the growth of the hospital
(Carnall, 2018). Therefore, organizational change is required to resolve the problem. The
purpose of the organizational change is employee retention.
Process of management:
In order to retain the employees, the first step would be force field analysis that is the
potential of each employee and understanding the economic, social and legislative side benefit of
the organization because of the employee. The change agent, in this case, is the human resources
and other management employees who would evaluate and engage the change within the
organization (Hayes, 2018). The analysis would the driving force that helps to the implemented
change such as the poor performance, lack of engagement and dedication to gain the patient
satisfaction. The resistance force, in this case, would be the special the specific current work