Change Management and Organisational Development for LPHY

This report discusses the significance of change management and organisational development for LPHY, a local charity firm. It covers key models and theories of change management, and provides recommendations for the company to deal with new consequences and challenges. The report also highlights the role played by organisational development in the future success of the company.

Change management
and organisational
development

Table of Contents
EXECUTIVE SUMMARY ............................................................................................................3
INTRODUCTION ..........................................................................................................................4
TASK ..............................................................................................................................................5
Identification and application of an appropriate change management model that will LPHY to
deal with the change.....................................................................................................................6
Change management approach which can be helpful for LPHY to deal with new consequences
and challenges..............................................................................................................................7
The role played by organisational development will in the future success of the company.......8
RECOMMENDATIONS...............................................................................................................10
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................12

EXECUTIVE SUMMARY
Change management is considered as one of the most important part of organisation
which is related to changing business practices (Chidiac, 2018) It is one of the major roles of a
business to focus on change management in order to develop a systematic approach at the
marketplace. This project will cover key dimensions and aspects of change management in order
to develop focused approach at the marketplace. This project will cover key aspects of change
management in context of the functioning of LPHY. This report will cover key strategic and
planning frameworks which are essential for dealing with the change. Along with this, report will
also cover key models and theories of change management to perform key operations in an
effective manner.

INTRODUCTION
Change management is considered as key approach which helps in managing human
emotions and also take into account concerns of the employees when the actual change is
adopted. The development of a business entity is termed as a study which supports a company to
deal with addressing necessary changes and perform its analysis in order to know the way it
affects the whole company. In the functioning of a business, change management play a major
role by increasing the chances of a company to face new conditions. In the dynamic business
environment, change is considered as most important part of a business entity which helps in
increasing the chances of growth and development of a business (Doppelt, and McDonough,
2017). The case study of LPHY which is a local charity firm whose main aim is to provide
proper support to the best Hospice care for the local people. This will be conducted through a gift
of minimum £1m per year to an NHS Hospice by enabling the provision of additional service
which includes listening service for the recently bereaved along with the Hospice of Home and
Day Hospice. In order to develop best business practices related to change management, it is
essential for the company to focus on implementing best tools and techniques. The key change
management aspects has also created key impact on the LPHY charity firm as well as emerging
trends has also created various issues and challenges. The various issues and their impact on the
business industry are explained in this project in order to develop and gain desired success. This
project will cover description of change management models and approaches in order to
facilitate development of an organisation.

TASK
The operational and strategic significance of change for LPHY
It is essential for the LPHY to analyse the impact of emergent and unplanned changes in
order to determine the impact. The key role of a business is to develop focused approach in
managing key operations with the assistance of its research and development department, whihc
helps in analysing the whole data. The main changes in the LPHY organisation has created well
developed approach in managing the key operations according to contemporary business
environment (Galli, 2018). The Changes play a key role in increasing the development and
profitability with the help and support of effective growth and contributes to overall success of
the company. The significance of change is considered as major profit for the company which
provides key solutions to the business. Change management is important part of a business
entity, as LPHYwill face change in operations if it doubles its number of shops and support its
fund raising. The key role of management is to focus on analysing the new role of its 50
employees and 400 volunteers. COVID-19 pandemic has also created a major change in the key
functions of a company. The organisation is also introducting new IT infrastructure in order to
develop focused approach inmanaging key tasks and functions. In the modern organisations also
change management play a key role in development of a company.
The main focus of LPHY should be on following factors that are essential to be developed
acoording to the contemporary business environment:
 External factors- In the functioning of a business the external or macro factors play an
important role in increasing competitive strength of company. The external factors and
their assessment play a key role in increasing the chances of workplace development.
 Marking idea successful- The idea should be made successful for the business entity by
implementation of best methodologies.
 Enabling cross functional changes- The development and cross functional changes with
the help and focus on strategic framework is key responsibility of management of LPHY.
 Enabling people with change process- The change process includes development of
change system and it should be followed by enabling people. In order to follow the
process of change, it is essential for the business to develop focused approach and
strategy.

 Reducing costs- The cost which is associated with new change implementation should be
reduced in order to develop focused approach at the marketplace. In the recent times, it is
important for the companies to reduce the cost, it is important role of management to
increase the chances of reducing the cost by focusing on cost leadership.
Identification and application of an appropriate change management model that will LPHY to
deal with the change
In the recent times, there is a rapid movement in the industries, the evolution and
development of information and technology increased chances of change in a business. Change
management models are helpful in providing deep approach for organisational change. LPHY is
going through major problems and issues due to the formulation of change management tools
and techniques. As per the case study, it is key role of a business to focus on major goals and
objectives which are essential to be developed according to key requirements of the business. In
order to increase the planned approach LPHY can develop focused approach in managing key
operations of the company (Soliman, 2018).The growing and looming on the horizon is one of
the key threat for LPHY
The application of key goals and objectives is essential for company to developed in
order to achieve set targets. The key models of change management of should be adopted by
LPHY organisation in order to gain competitive advantage. The application of Lewin's model is
mentioned below:
 Unfreeze- This is considered as preparation stage which helps in analysis of the way key
things of a business are happening now. The business will get an accurate understanding
of what needs to be convered in order to achieve key goals and objectives. In this phase
the LPHY organisation should focus on selecting key tools and techniques which are
important for focused development of the business.
 Change- In this stage a business entity shoudl implement key practices related to change
in order to increase the chances of business development (Thakuri, 2020). In this stage,
actual change takes place in the LPHY organisation.
 Refreeze- To avoid falling back into the old way of doing things, develop a strategy to
check in and make sure the change sticks. Review how the new processes work and
measure how well you’ve reached your goals. The LPHY organisation should consider

this stage as the key stage and final in order to increase the chances of facing the chances
of focused development.
Nudge theory
The application of nudge theory is helpful in supporting change management and its key
dimensions. The Nudge theory contains following key points whihc are essential part of
organisational development. The major highlights and principle of this theory includes the
following techniques which should be adopted by LPHY:
 In the primary stage of Nudge theory the organisation should define key changes
whihc are to be implemented.
 The employee point of view should be taken into consideration by the company in
order to gain systematic growth.
 The business should then provide evidence to show best options.
 In this stage, LPHY should focus on presenting the change as a major choice for
the employees as well as organisation.
 The organisation should also listen to employee feedback in order to develop
modifications in the change management approach and strategy.
Change management approach which can be helpful for LPHY to deal with new consequences
and challenges
In the functioning of a business entity, it is essential to put emphasis on analysing the key
conflicts between employees. The implementation of changes necessarily creates various clashes
between employees and it is essential duty of human resource management of a business entity
to focus on resolving major conflicts (Vakola, and Ioannis, 2017). The change management
approach is aslo helpful in increasing the chances of employee engagement and participation.
The key factors are discussed below which can provide assistance to LPHY company in
managing change:
 The company should take assistance and support of strategic and top level management
in order to deal with key consequences and situation relaed to change.
 Business should focus on development of effective plans and policies in order to increase
the chances of success in the dynamic and contemporary business environment.
 LPHY should focus on increasing the chances of systematic growth by taking into
consideration valuable feedback from employees.

The role played by organisational development will in the future success of the company
The organisational development helps the company to move ahead of its competitors in a
short span of time. The key role of a business is to analyse major factors whihc can impact on
development of the organisation. The LPHY organisation should focus on development of the
following factors in order to gain organisational development:
 Professional HRM- The professional and expert human resource management is helpful
in increasing the chances of organisational development. It is one of the major roles of a
business to focus on hiring professional workers and employees in the human resource
management. The human resource management will play a key role at LPHY in order to
manage various tasks and functions. The professional human resource management will
help the company to develop focused and systematic approach at the marketplace and
develop key operations in increasing harmony between employees.
 Planning and strategic frameworks- The application of planning is very much
necessary for LPHY in order to develop key policies for the organisation. This will help
in increasing the chances of employee development in order to lead the competition (Van
der Voet, and Vermeeren, 2017). The strategic choices which are made by the company
will also support Planning in order to increase chances of life development.
 Workplace management- The management of workplace is essential for comapny in
order to provide right type of internal working environment. It is major role of a company
to analyse the importance of workplace in order to increase chances of development.
LPHY will manage the workplace with more efficiency to minimise key conflicts which
arise between the employees.
 Management of culture- It is essential for the management of LPHY to manage all
dimensions of culture in order to lead the marketplace. The traditions and culture of every
employee is essential to be understood by a business entity in order to lead the
competition. The management of culture is also essential in development of internal and
external environment (van Nistelrooij, 2021). The culture is considered as key part of the
organisation whihc helps in increasing the chances of overall development. The
management of culture is also essential for the company in order to increase the change
strategies implementation.

In order to facilitate organisational development in a more precise manner, it is major role of
LPHY to focus on key goals and objectives of the company. The main considerations which
should be developed by a business entity are mentioned below:
 The organisation must focus on optimising its key operations in order to maintain the
compentency level and face the issues related to change management.
 The LPHY should focus on improving efficiency of employees in order to increase the
chances of success after implementation of change.
 The company should focus on development of future expansion plans in order to develop
major strategic choices related to change management.
 LPHY should focus on development of maket opportunities in order to develop focused
approach.
 The capacity and power of employees should be developed by the business entity in order
to increase the output and performance of employees.
 The operational quality of LPHY should be also increased in order to achieve set targets
in a short span of time.
 Sustainability and its key aspects should be followed by the LPHY in order to gain
systematic growth at the marketplace.

RECOMMENDATIONS
The recommendations can help a business entity to move ahead of its competitors within
a set period of time. The main recommendations which should be followed by LPHY in order to
increase the dimensions of business are mentioned below:
 The business should take regularly feedback from customers in order to perform
essential modification according to demand and needs of customers.
 The LPHY should also focus on providing training and development to its major
employees for enhancement of their performance.
 LPHY should take assistance of higher level authorities like board of directors to
take crucial decisions of the business entity (Waddell, Creed, and Worley, 2019).
 Company should develop and deploy major practices related to change
management for organisational success.

CONCLUSION
From the above analysis it can be concluded that in the recent time, it is major role of a
business to develop a major strategic framework in order to deal with the change management.
This project concludes role played by change management strategies and approaches in
increasing the competitive strength of the company. This report concludes that in order to gain
desired success at the marketplace, it is essential for the company to focus on change
management tools and techniques. The analysis of external and internal factors also help a
hospitality sector based organisation to develop precise and systematic approach in managing
change. This project also concludes that in order to increase the chances of facing the change, it
is crucial for a company to analyse major trends of market.

REFERENCES
Books and Journals
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development. Routledge.
Doppelt, B. and McDonough, W., 2017. Leading change toward sustainability: A change-
management guide for business, government and civil society. Routledge.
Galli, B.J., 2018. Change management models: A comparative analysis and concerns. IEEE
Engineering Management Review, 46(3), pp.124-132.
Harwood, A., 2017. Reaching the parts: the use of narrative and storytelling in organisational
development. Organisational Development in Healthcare: Approaches, Innovations,
Achievements, p.139.
Huffington, C., Cole, C. and Brunning, H., 2018. A manual of organizational development: The
psychology of change. Routledge.
Nathan, M.L., 2018. 'Keeper of the fire': human resource management's role in the organisational
development of an employee sustainability mindset. International Journal of Sustainable
Strategic Management, 6(1), pp.38-55.
Soliman, F., 2018. Role of HRM in sustainable organisational development. In Sustainable
development: Concepts, methodologies, tools, and applications (pp. 115-131). IGI Global.
Thakuri, B., 2020. The impact of leadership and change management on organisational
performance: a case study of gham power Nepal (Doctoral dissertation, University of the West of
Scotland).
Vakola, M. and Ioannis, N., 2017. Organisational Readiness for Change: The Role of Human
Resource Management. In The Changing Patterns of Human Resource Management (pp. 270-
283). Routledge.
Van der Voet, J. and Vermeeren, B., 2017. Change management in hard times: Can change
management mitigate the negative relationship between cutbacks and the organizational
commitment and work engagement of public sector employees?. The American Review of
Public Administration, 47(2), pp.230-252.
van Nistelrooij, A., 2021. Change Management. In Embracing Organisational Development and
Change (pp. 37-86). Springer, Cham.
Waddell, D., Creed, A., and Worley, C.G., 2019. Organisational change: Development and
transformation. Cengage AU.