Change Management Strategy - Fast Track Couriers

0CHANGE MANAGEMENT STRATEGY
CHANGE MANAGEMENT STRATEGY
Name of the student
Name of the university
Author note

1CHANGE MANAGEMENT STRATEGY
Introduction:
The main aim of this study is to develop a change management strategy for Fast Track
Couriers so that the organization would be able to achieve its goals successfully. In case of
developing a change management strategy, it is important to identify the stakeholders, risks
and requirements associated with it. Along with this, it is also essential to identify the proper
steps which can help the stakeholders adapt to the changes (Butt, Naaranoja and Savolainen
2016). Therefore; in this study, at first the change goals would be identified. Then, the aim
will be to conduct a cost-benefit analysis of all the change requirements that will be
identified. After this, a risk management strategy will be developed which would be based on
all the risks associated with the changes. At last, a change management project plan will be
developed which will help in help in managing the key elements that are associated with the
change management plan.
Change goals:
Implementation of automatic lift gates for loading and unloading:
Who/what
Impacted
How When
Truck drivers
Each truck will be now operated by a
single driver by eliminating the strategy
on using two drivers for loading and
unloading the packages
In the first
quarter of the
2014 financial
year
Frequent injuries
while loading and
unloading
Elimination of injuries while loading and
unloading of the packages
In the first
quarter of the
2014 financial

2CHANGE MANAGEMENT STRATEGY
year
Reduction of
transportation cost
Single driver per truck will be used and
the driver will use the automatic lift gate
for loading and unloading the packages.
While loading
packages from
suppliers and
when delivering
the packages to
the customers.
Implementation of PDA/GPS on the truck fleet:
Who/what
Impacted
How When
Head office
The employees of the head office will now
receive and monitor data of the pickup and
drop location of the trucks and to monitor
the job progress.
In the first
quarter of the
2014 financial
year
Truck drivers
They will now receive the details
regarding the pickup and delivery of the
packages.
During the
working hours.
Performance and
expansion of the
business
The business can be extended to other
metropolitan areas with active processing
of information regarding the pickup and
delivery of the packages.
When the drivers
will become
active on using
the new strategy.

3CHANGE MANAGEMENT STRATEGY
Justification that the goals identified are related to organisation’s strategic goals:
These goals will help in the expansion of the business as it would be possible to involve more
drivers on using the trucks to deliver the packages to the metropolitan area. Moreover; with
the help of the PDA and the GPS technologies, it will be possible to increase the efficiency of
the business as the overall process of the pickup and delivery of the packages will become
faster that than the current scenario. Moreover; with these technologies, it would be possible
to enhance the distribution management of the company which further would be important
for ensuring proper delivery of the packages to the customers. The PDA and the GPS
technologies will help the employees of the head office to monitor the performances of the
truck drivers and therefore; they will be able to send the performance report to the General
Manager of Fast Track Couriers. With the implementation of automatic lift gates for loading
and unloading, it would be possible to reduce the possibilities of the truck drivers and it will
be also possible to engage other drivers to use the other trucks and deliver the packages to the
customers individually (Johansson and Marmy 2016). In this way, the business cost would
become lower and it would be possible to save the fund for business expansion. Therefore;
these two goals align with the strategic goals that the company has defined.
Cost-benefit analysis of the change requirements:
Requiremen
ts
Cost Risk Benefit F/
MF /
NF
Project
manager
$100/
hour
If the project
manager is not
experienced
enough to handle
the projects, then
Project Manager can
help in managing the
teams and the
requirements
MF