Change Management: The Role of Change Agents

Change Management: The Role of Change Agents

Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................4
External Change Agents:.............................................................................................................5
Internal Change Agents:..............................................................................................................5
Differences:..................................................................................................................................6
Promotion:...................................................................................................................................7
Necessary Qualities of the Change Consultants:.........................................................................7
Factors to be Considered Before Implementing Change:............................................................8
Examples:....................................................................................................................................9
Conclusion:....................................................................................................................................10
References:....................................................................................................................................11

Introduction
It is imperative for an organization to undergo a constant process of improvement in terms of its
productivity in order to continue sustaining itself in the market. The improvements can occur
through the implementation of changes in the organizational structure which might include job
roles, production mechanisms, adoption of newer technologies et cetera. However, the central
precept that would lead to the effective implementation of changes within an organization would
be changing the ways in which the employees would do their jobs. Therefore, change
management would refer to the structured process that aims at influencing employees so that
they adopt certain changes in the ways that they do their jobs so that they can be ready for the
future and subsequently help the organization in becoming a dynamic one (Hayes, 2018).
Change management involves a lot of procedures that has to be undergone in order to yield
successful results for the organization. The management has to keep a lot of considerations in
mind in order to determine how it shall equip its employees with the necessary prerequisites that
shall facilitate changes in their job roles. It has to be also understood that change cannot be
implemented in a matter of a day. Change management is necessarily a process and consumes
time and effort. This assignment shall aim at illustrating the various nuances regarding the
concept of change management.
Discussion
Change does not come about in an organization on its own. There should be agents that shall
initiate and subsequently give a direction to the change process for it to yield fruitful results.
There are two categories of change agents that play the major roles in the introduction of changes
in the organization. These agents are namely:
● External Change Agents
● Internal Change Agents
External Change Agents:
External change agents refer to the consultants who are hired by the management from outside
depending upon their field of expertise and portfolio. External change agents are brought on