Characteristics of Management And Operations - Doc
Added on 2020-10-23
14 Pages4348 Words123 Views
Management AndOperations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Definition and compare different role and characteristics of leader and manager................1TASK 2............................................................................................................................................4P2 Apply role of leader and function of manager in different situational contexts....................4P3 Apply different theories and models of approach..................................................................5TASK 3............................................................................................................................................7P4 Key approaches to operations management...........................................................................7P5 Importance of operations management to achieve objectives...............................................9TASK 4............................................................................................................................................9P6 Asses factors within business environment...........................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12
INTRODUCTIONManagement operation include activities which are conducted by top personnel toaccomplish business goals and objectives. It is essential that suitable equipment’s and tools areimplemented in system, so that resources are used efficiently. Along this, organisation require todeliver products and services in market to satisfy demands and requirements of customers(Balasubramaniam and et. al., 2016). Present report is based on Marks and Spencer which isretail firm and has headquarter in United Kingdom. Company offers variety of food products,home appliances, apparels and many other items to people. This assignment specifiescomparison of different roles and characteristics of manager and leader and its application indifferent situations of firm. Superior uses different theories, models and approaches of operationsmanagement to attain objectives. Along this, business environment factors are asses byadministration to asses their impact on operations; thereby make appropriate decisions which arebeneficial for enterprise. TASK 1P1 Definition and compare different role and characteristics of leader and managerMarks and Spencer is multinational organisation which has branches worldwide to havelarge market reach and customer base. This organisation was founded by Michael Marks andThomas Spencer in 1884 to provide home items, home appliances and clothing to satisfydemands and needs of people. Organisation structure: Flat, matrix, functional, divisional are various forms of structurewhich are followed by firms to manage manpower and provide them roles and responsibilities.M&S is retail store in which management uses flat organisation structure (Christopher, 2016).This tactic helps company to have limited levels between administration to front linesubordinates to execute activities and decision-making process timely. Along this, top personnelis even able to maintain relations with employees and provide them duties to deliver qualityproducts to customers. 1
(Source: Flat Organisation Structure, 2018 )According to Aliahmadi, Sadjadi and Jafari-Eskandari (2011), manager formulatestrategies and provide tasks to members to make them perform tasks effectively to achieve goalsand targets in specified deadline. Along this, performance assessment is executed bymanagement to acknowledge abilities of employees and conduct training and developmentprogram to have skilled and competent in organisation. Role of manager:Informational role: This is essential function of management which is to provide dutiesto employees and communicate data about objectives and targets, so that they complete workwithin defined time. Manager of M&S provide data to subordinates about activities need to beconducted to deliver appropriate variety and quality products to customers. Decisional role: It is another duty of manager which is to conduct conference andmeeting to select options and make judgements which are beneficial for performance of firm. InM&S, superior require to make changes in products that is provide trendy clothes and innovativeproducts to people. For this, company require to make alterations in system to makeoperationsconducted in according to market situation (Fang and et. al., 2012). Characteristics of manager: Experience: Manager require to have knowledge about management models and theorieswhich help them to design system and conduct activities to timely achieve objectives. In M&S,manager should have diploma in fashion designing and information about operation managementapproaches which can be used to manage resources and deliver trendy clothes and qualityproducts to people. 2Illustration 1: Flat Organisation Structure
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Management and Operations Importancelg...
|14
|4251
|443
Role of Leaders and Managers in Operations Management at Marks and Spencerlg...
|14
|4271
|66
Management and Operations of M&S Ltdlg...
|14
|4601
|18
Introduction to Operations Management - Marks and Spencerlg...
|17
|5395
|89
Management Operations of M&S - Assignmentlg...
|18
|5042
|382
Assignment: Management And Operationslg...
|14
|4263
|171