Supporting Independence And Well-Being

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Supporting Independence And
Well-Being

a)Table of Contents
a)Table of Contents...............................................................................................................2
b) to Student...........................................................................................................................4
c)Student Overall Assessment Record Sheet....................................................................7
d)Pre Assessment Checklist................................................................................................9
e)Student Assessment Cover page...................................................................................11
Activity 1A – PC 1.1........................................................................................................13
Activity 1B – PC 1.2........................................................................................................15
Activity 1C – PC 1.3........................................................................................................16
Activity 1D – PC 1.4........................................................................................................17
Activity 1E – PC 1.5........................................................................................................18
Activity 2A – PC 2.1........................................................................................................19
1.Provide two reasons why aged care clients may feel disempowered........................19
2.Provide two strategies that can enable clients to be empowered in relation to their
care........................................................................................................................................19
Activity 2B – PC 2.2........................................................................................................22
Activity 2C – PC 2.3........................................................................................................23
Activity 2D – PC 2.4........................................................................................................24
Activity 2E – PC 2.5........................................................................................................25
Activity 3A – PC 3.1........................................................................................................26
Activity 3B – PC 3.2........................................................................................................28
Activity 3C – PC 3.3........................................................................................................29
Activity 3D – PC 3.4, PC 3.5...........................................................................................30
Activity 3E – PC 3.6, PC 4.8 & 4.9..................................................................................31
Activity 4A – PC 4.1........................................................................................................32
Activity 4B – PC 4.2........................................................................................................33
Activity 4C – PC 4.3........................................................................................................34
4.Suggest a community network that could be beneficial to the following groups of
people...................................................................................................................................36
Activity 4D – PC 4.4........................................................................................................37
Activity 4E – PC 4.5........................................................................................................38
Activity 4F – PC 4.6.........................................................................................................39
Activity 4G – PC 4.7........................................................................................................40
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Activity 4H – PC 4.8, PC 4.9...........................................................................................41
g)Assessment 1: Underpinning Knowledge Questions Assessors Feedback ............43
h)Assessment 2: Research Work/Project (Q & A)............................................................45
9.If you suspected that a client was being abused, do you have an obligation to
report it? Explain your answer...........................................................................................51
c.Choose one of the challenges that you identified above. What support could be
provided to someone with this challenge so they could continue their community
participation?.......................................................................................................................55
i)Assessment 2: Research Work/Project Assessor Feedback.......................................57
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b) to Student
Please ensure you read the Assessment Information booklet and the Student Handbook provided to
you in your Learner App. Ensure you understand the assessment process.
These booklets provide important information such as:
 Overview
 Written work
 Active participation
 Collusion
 Who are you being assessed by
 Competency outcome
 Additional evidence
 Confidentiality
 Assessment appeals process
 Recognised prior learning
 Special needs
 Reasonable adjustment
 Assessment guide
 Assessment submission
 How should I format my assessments?
 Written work
 How should I reference the source of information I use in my assessments?
 Return of assessments
 Plagiarism
 What about copyright?
This assessment is a mixture of closed and open book questions, you will be required to
research different sources of media i.e. internet, text books and in the Student Guides
provided to you.
Please provide your answers using your own words. Do not copy or plagiarise from any of
your sources.
CHCCCS023 Support Independence and Wellbeing
For all documentation on the performance criteria and assessment requirements of the unit
CHCCCS023 Support Independence and Wellbeing, please refer to the training.gov.au website
using this link. https://training.gov.au/Training/Details/CHCCCS023
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c) Student Overall Assessment Record Sheet
Unit Code and Title CHCCCS023 Support Independence and Wellbeing
Student Name
Student ID
Unit Start Date
Assessment Items
Result
S = Satisfactory
NS = Not Satisfactory
DNS = Did Not Submit
C = Competent
NYC = Not Yet
Competent
Date of
Comple
tion
T
r
a
i
n
e
r
’
s
S
i
g
n
a
t
u
r
e
Assessment 1
Knowledge/skills
Assessment e.g. Questions
& Role Plays
S NS DNS
Assessment 2
(if required) Project based activities S NS DNS
Assessment 3 Simulation / Workplace
Observation S NS DNS
Final Assessment Result for this unit C
N
Y
C
Feedback to Student
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
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____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Assessor Signature:____________________________________ Date:
_____/______/______
Student Declaration: I declare that I have been assessed in this unit, and have been
advised of my result. I also am aware of my appeal rights.
Signature:_________________________________________ Date:
_____/______/______
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d) Pre Assessment Checklist
Student Name:
A
s
s
e
s
s
o
r
N
a
m
e
:
Unit Start Date:
L
o
c
a
t
i
o
n
:
Unit Code and Name
CHCCCS023 Support
Independence and
Wellbeing
Checklist for Conducting the Assessment 
Student confirms readiness to be assessed 
Time and date of the assessment was diarised and agreed to by the student 
Unit Due Date: Time: Location:
Criteria against which the students’ performance will be assessed are explained to
the student 
Student has read the Assessment guidelines document where assessment methods,
processes and documentation about assessment have been explained to student. 
Has student any special any special requirements? Please list special requirements: 
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Confidentiality of assessment outcome has been explained. 
Right to appeal assessment decision has been explained to the student. 
All hygiene, Work, Health and Safety requirements have been met as per
orientation pack. 
Instructions to the
Students
 Should you not
answer the
questions
correctly, you
will be given
feedback on the
results and your
gaps in
knowledge. You
will be given
another
opportunity to
demonstrate
your knowledge
and skills to be
deemed
competent for
this unit of
competency
 If you are not
sure about any
aspect of this
assessment,
pleases ask for
clarification
from your
trainer.
 Please refer to
the Australian
Nursing and
Training Services
Student
Handbook for
more
information.
 If you have
questions and
other concerns
that may affect
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your
performance in
the assessment
please inform
the assessor
immediately.
In signing this form, the
student acknowledges
that s/he is ready for
assessment and that
the assessment process
has been fully
explained. The
assessment information
gathered (including
student name, but no
other personal details)
will be used by the
training organisation for
specific record keeping
purposes.
Student’s Signature:
Assessor’s Signature:
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e) Student Assessment Cover page
Students to complete when submitting assessments
Unit Code and Title CHCCCS023 Support Independence and Wellbeing
Student Name
Student ID
Student contact
Unit Start Date
Student Declaration: I declare
that the work submitted is my
own original work and has not
been copied or plagiarised from
any person or source (published
or otherwise) without
acknowledgment in the text.
I am fully aware of the penalty of
plagiarism.
Signature:__________________
______________________
Submission Date:
_____/______/______
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Assessment 1: Underpinning Knowledge Questions
Complete the following activities individually or in a group (as applicable to the
specific activity and the assessment environment).
Activity 1A – PC 1.1
Student
Name
Student ID ANT00000____
_
Activity 1. Write down the definition of the terms in the table below.
Term Definition
Spirituality
The attribute of being connected with human
soul and spirit.
Cultural identity
It is the identity of an individual to belong to a
group as a member.
Sexuality
The way an individual expresses their sexual
feelings and experiences.
Personal identity
The concept one develops for themselves which
may evolve in course of life.
Social differences
The situations where an individual gets exploited
or discriminated on the ground of social and
racial inequality.
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2. Describe at least three issues a client who is intersex or transgender
may experience during their everyday living.
 Under resourced
 Violence
 Discrimination
3. Identify and document 3 spiritual, 3 cultural and 3 social
differences of one of your friends or workmates that are
from a different background to yours. How do you respect
these differences.
E.g. DO NOT USE
THIS AS YOUR OWN
Australian Indian Muslim
spiritual 1. Believe in God
2. Christmas
3. Church once a week
on a Sunday
1. Fast for Ramadam
2. Prays 5 times a day
3. Believe in the day of
judgement
Cultural 1. Outdoors
2. Sporting
3. No rules regarding the
eldest looking after the
parents.
1. Skin should not be
shown
2. Hair should be
covered
3. Eat only Halal foods
Social 1. Drink alcohol
2. Socialise with family and
friends
3. Nightclubs, bars,
restaurants
1. Socialise with family
2. Don’t drink
3. Socilising is generally
done at home
spiritual
Cultural
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Social
Activity 1B – PC 1.2
Student
Name
Student ID ANT00000____
_
Activity SCENARIO:
Ray is an older man with a
physical disability living in an
aged care facility. Ray
recently became intimately
involved with Beth; an older
female resident of the same
facility.
Beth was widowed one year
ago and has four children and
ten grandchildren. Ray has
been alone most of his life.
Ray has a poor body image
related to his disability which
is affecting his self-esteem
and also his ability to express
himself sexually.
1. Why should you avoid
imposing your own
values or attitudes on
Ray and Beth?
They won't be able to
express their feelings and
this would affect the self
esteem of Ray which will
further complicate his life.
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2. Describe how a
worker could
acknowledge Ray's
unmet needs relating
to sexuality and refer
to an appropriate
person to support Ray
to express his
sexuality. (50-80
words)
The unmet needs can be
acknowledged by
observing the behaviour
and intention of Ray
towards the sexuality. The
worker may further suggest
Ray to sexologist, who will
further study the sexual
feelings and behaviour so
as to aid them to
accommodate any issues
regarding their sexual life
so that Ray's life can be
improved.
Activity 1C – PC 1.3
Student
Name
Student ID ANT00000____
_
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Activity SCENARIO:
Bob is 43 years of age and
lives alone in a Housing
Trust unit. He has an
acquired head injury,
suffers disorientation and
has difficulty at times with
displays of aggressive
behaviour. When calm,
Bob understands the
consequences of his
actions.
One morning, Bob mentions
he wants to travel interstate
to get away for a while. His
intention is to fly to his
destination and to stay in a
motel. As his caseworker,
this presents a concern for
you because his behaviour
can be quite inappropriate.
Yet you also have to
recognise that Bob's needs
must be met and that he
has rights and must be
allowed opportunities for
self-determination.
1. What are the benefits to
Bob in achieving his
objective?
The trip can help Bob to lower
his aggression. He would
become more focussed by
exploring new things and he
may found new aims in life.
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2. Explain how you would
support Bob in achieving
his objective.
Being a caseworkers, it
would help him to establish
an effective plan of his daily
routine including diet,
walking, medicines and
other activities. I would
suggest him to go out for
short duration with his
family or friend which is
favourable to ensure his
safety along with
completing Bob's objective
of get away for a while. It
includes to provide him a
technical aid which help him
to self manage himself and
remain in contact with him
for further health
consultations.
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Activity 1D – PC 1.4
Student
Name
Student ID ANT00000____
_
Activity 1. Give examples of
the different ways you
can accommodate
clients’ expressions of
their identity.
 Supporting
individual's
awareness of self
 Maintaining dignity
 Identifying their roles
in society
 Realising an
individual's self
esteem
 Supporting their
Individuality
 Awareness of self
reflection
2. How can you
ensure that the client
has expressed
sexuality? And what
are the effects of
suppression?
For making client express
their sexuality, one must
acknowledge the
feelings,desires, fears,
experiences and thoughts
of an individual. Sexual
repression is the effect of
suppression which may
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trigger the feeling of shame
or guilt related to the sexual
desires and hopes.
3. An older gentleman
you have been
supporting has come
to you to express his
sexuality. He hasn’t
told his family or
friends that he is
homosexual but feels
like now is the right
time. How would you
handle this situation?
The therapeutic
counselling and
medications are
required to be provided
for the older gentlemen
to manage his condition
because emotional
experiences are almost
similar in old among
homosexual and
heterosexual people like
anxiety, depression,
mourning, grief,
helplessness, loneliness
etc. I would suggest
proper medications for
him and recommend to
the family members to
support him to eliminate
the factor of anxiety and
depression which will
normal his situation.
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Activity 1E – PC 1.5
Student
Name
Student ID ANT00000____
_
Activity Give 3 examples of different activities that can reflect a person’s
physical, social and cultural and spiritual needs.
NEEDS ACTIVITIES
PHYSICA
L
 Exercising daily
 Dancing at home or in classes
 Swimming regularly
SOCIAL
 Relationship with family
 love affection with someone
 Belongingness
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CULTUR
AL &
SPIRITUA
L
 Worship
 Prayers
 Rituals
 Meditation
 Religious practices
 Spending time with nature to get close to
the beauty of nature and also to god
Activity 2A – PC 2.1
Student
Name
Student ID ANT00000____
_
Activity 1. Provide two reasons why aged care clients may feel disempowered.
1. Old age may affect the empowerment of aged care clients
because they feel that some activities are above their capacity.
2. Less participation of aged clients due to bad health and energy may
make them feel weal and alienated.
2. Provide two strategies that can enable clients to be empowered in
relation to their care.
1. Help them to get involved in decision making of their treatment
so that they can help other which may boost their self
importance and self esteem.
2. Conduct brainstorm activities so that they can enhance their
confidence and can feel worthy after winning or solving the fun
activities.
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3. SCENARIO:
Harry has recently entered aged care. Through the assessment process
it has been noted that Harry has the following needs:
Needs assistance to get out of his chair
Has recently had hip replacement. Recovery has been slow and muscles are
badly wasted.
Likes to shower everyday but requires assistance
Incontinent
Enjoys reading, chess and reading the newspaper
a. In what way do you think Harry’s physical disabilities may impact
on his overall wellbeing?
Harry has physical disabilities as he is not able to get out of
chair without assistance and requires support to take
shower as well as incontinent. His slow recovery of hi
replacement impact on his over all health because entire
energy of body is consumed in recovery of this surgical
part. He become internally weak which affect his entire
wellness.
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b. Make a list of resources that will be needed to suit Harry’s needs.
(List at least ten)
 Wheelchair
 Constant nurse
 Medicines
 Newspaper
 Novels
 Biographies
 Chess Board
 Soap
 Hot water
 Clean Clothes
c. What strategies could be put in place to increase Harry’s strength
that he has lost due to the hip replacement?
List three strategies and explain how these would benefit Harry and
how the carer could support Harry in each process.
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Strategies for Harry Benefits Carer support
Light exercise To make his muscles
strong
Support the
movement and make
him lift very light
weight.
Proper diet To make his bones
and body strong
Make balanced diet
chart
Reading new novels Mind relaxing Bringing new novels to
him
Activity 2B – PC 2.2
Student
Name
Student ID ANT00000____
_
Activity 1. Give examples of
the different ways that
you can assist a client
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to identify
opportunities to utilise
their strengths.
Listening to others about
what they are good at, so
that they can work on it to
make it a strength.
By maximising owns
specialities to make them
strengths.
Find what type of task an
individual likes the most.
2. Why is it essential
to communicate with
family and friends
about importance of
using the available
support to clients?
It is very important to
communicate with family
and friends of clients
because this help in
making them understand
what clients mean and has
worth to the organisation. It
also help in understanding
the real intentions and
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feeling of client.
Activity 2C – PC 2.3
Student
Name
Student ID ANT00000____
_
Activity 1. Give examples of the
different support
services and
resources that are
available within your
area.
 Disability
Employment
Services
 Australian Disability
Enterprises
 Department of
Education,
Employment and
Workplace Relations
 My aged care
 National Disability
Abuse and Neglect
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Hotline
 Department of Social
Services
 Red Cross Respite
2. One of your clients
doesn’t really get out
of the house and is
starting to get lonely.
You think that they
could benefit from
getting out of the
house and socialising
with others. Research
the different services
and resources
available in your area.
Present the
information that you
have found here.
The Department of Social
Services helps in providing
services for families
including children and older
people to support them
physically, mentally,
socially and economically.
Income support policies
may assist individual to
work so that they no longer
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feel alone. Housing
affordability and community
services help in coping
other situations.
Activity 2D – PC 2.4
Student
Name
Student ID ANT00000____
_
Activity 1. Why is it important to provide support that allows clients to
self-manage their own service delivery?
It is important to render help which permit patient to self
manage their own service delivery because involvement of
client is favourable to implement treatment effectively along
with achieving better outcomes.
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2. Give examples of ways you can support clients in a way that
allows them to self-manage their own service delivery.
For example, care practitioners should provide information about two
alternative methods of treating the specific health problems of patient
including related process and benefits. They should allow client select
more appropriate and suitable treatment procedure which helps to
gain proper contribution of patient which facilitate to increase patient
outcomes.
Activity 2E – PC 2.5
Student
Name
Student ID ANT00000____
_
Activity Outline ways that you can
encourage clients to
build, strengthen and
maintain independence.
It is significant and render
the opportunity for them to
keep a better choice of life
for themselves in activities
with your elder loved one
by this can share what you
show and aid to modify
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overall health. Examples
are target priorities, Provide
decision- making power, all
choice about friend and
lifestyle, encourage
interaction with others, lead
with positivity, learn from
each other and adopt, start
slow with daily life
decisions etc.
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Activity 3A – PC 3.1
Student
Name
Student ID ANT00000____
_
Activity 1. What does a
healthy lifestyle
involve?
In a healthy lifestyle
people helps to improve
their health which help
helps tom keep healthy
lifestyle, physical work
out, balanced diet
intake, weight
management, nutritious
diet and stress
management are the
ways to being healthy.
2. Give examples of
the ways that you can
promote and
encourage daily living
habits that will
contribute to your
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clients’ healthy
lifestyle.
Examples are practice
mindful eating, Turn goals
into a priority, schedule just
30 minutes of a day
exercise etc.
Activity 3B – PC 3.2
Student
Name
Student ID ANT00000____
_
Activity 1. Why is it important for
your clients to
maintain a safe and
healthy environment?
It is important to maintain
safe & healthy atmosphere
for avoiding severe
infections, viral or bacterial
disease and other allergies.
However, it is favourable to
overcome with specific
health problem as soon as
possible.
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2. Outline the different
ways that you can
support and assist
clients to maintain a
safe and healthy
environment.
It is necessary for care
professionals to provide
information to clients about
effective ways to manage
safe and healthy
atmosphere. It includes
bathe regularly, trim nails,
floss & brush, wash hands
and sleep tight.
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Activity 3C – PC 3.3
Student
Name
Student ID ANT00000____
_
Activity 1. Define hazard and
provide 5 examples of
hazards that may exist
in your environment?
Hazard can be defined as a
danger or a risk.
Examples:
 Toxic chemicals in
cleaning products.
 Sharp objects in
waste
 Blood on objects in
the waste
 Slippery floor
 Hot equipments
2. How would you report
a hazard?
The verbal report to
supervisor can be provided
regarding hazard and
completing written report to
submit it to authorised
person. Such issues can be
raised in the staff meeting
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to gain attention of
management towards
hazards.
Activity 3D – PC 3.4, PC 3.5
Student
Name
Student ID ANT00000____
_
Activity 1. Provide 5 examples
of physical
symptoms of pain
might you notice in
a client?
Physical symptoms of pain:
 Throbbing
 Burning
 Shooting
 Squeezing
 Stinging
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2. What signs would
determine that this
pain is affecting
their wellbeing?
Signs to determine kind of
pain:
 Writhing or constant
shifting in bed
 Agitation and
restless
 Facial grimacing or a
frown
 Whimpering,
moaning or groaning
 guarding the area of
pain or withdrawing
from touch to that
area
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Activity 3E – PC 3.6, PC 4.8 & 4.9
Student
Name
Student ID ANT00000____
_
Activity 1. Identify 5 physical
health situations
that are beyond the
scope of your own
role
Physical health situations:
 Obesity
 High blood pressure
 Diabetes
 Stroke
 Diarrhoea
2. Consider the above
physical health
situations, who is
the relevant person
that these should
be reported to?
The registered general
physician is relevant person
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who can deal with
mentioned physical
situations like high blood
pressure, diabetes, stroke,
diarrhoea and obesity.
Activity 4A – PC 4.1
Student
Name
Student ID ANT00000____
_
Activity How can you use positive and
supportive communication to
promote the self-esteem and
confidence of a client?
The self-esteem and
confidence of client can be
promoted by using simple
language to establish
mutual understanding with
them. It include the use of
active listening to patient
problems and deal with it in
positive way which facilitate
to encourage patient
morale & confidence.
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Activity 4B – PC 4.2
Student
Name
Student ID ANT00000____
_
Activity 1. Why is it important to
use safe and
predictable routines?
The predictable routine are
important in terms of
reducing anxiety & stress,
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feel secure, easy sleeping,
increase efficiency, save
time, enable to perform
systematically and improve
desired outcomes.
2. Give examples of
different aspects of a
safe and predictable
routine.
Example of different
aspects of safe and
predictable routine
includes:
 Intake balanced diet.
 Walking for 30
minutes daily.
 Medicine with proper
dosage on time.
 Take 3 meals daily
 Drink at least 4 litres
of water per day.
 Intake dairy products
like milk, curd etc.
 Do yoga in the
evening.
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Activity 4C – PC 4.3
Student
Name
Student ID ANT00000____
_
Activity 1. What are the benefits of social interaction?
Social interaction is helpful to make an individual free of mental stress or
anxiety which facilitate to enhance their overall health condition.
Benefits:
 Improve physical health
 Enhance positive outlook for life
 Increase mental sharpness
 Boosted immune system
 Longer and happier lives
2. Give 3 examples of different social activities that you could encourage
your clients to participate in.
Social activities
 Drawing and painting
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 Indoor games
 Crafting
These activities are helpful to encourage clients to participate in social
activities because these tasks are interesting for people which they carry out
happily without any kind of stress or pressure.
3. Give 3 examples of cultural and spiritual activities that you could
encourage your clients to participate in.
The patients who believe in cultural rituals and relevant spiritual activities
then related procedures should be carry out for encouraging them to
participate.
 Chanting of mantras
 Temple worship
 Meditation
4. Suggest a community network that could be beneficial to the following groups
of people.
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Aged clients with
alcohol addictions. Aged care in Australia
Arthritis sufferers.
SANE Australia
Vietnamese women.
Australian Vietnamese Women's
Association
Italian men. The Italian Network of Melbourne
Activity 4D – PC 4.4
Student
Name
Student ID ANT00000____
_
Activity 1. Outline 3 aspects of a
client’s well-being that
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would be outside of
the scope of your
knowledge, skills
and/or job role.
The aspects of clients well-
being are given here:
 Social
 Emotional
 Spiritual
2. Whom would you
report it to?
The above mentioned client
aspects can be reported to
the superior and authorised
person management of
hospital. They can provide
appropriate suggestion to
improve morale, will power
and confidence of patient.
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Activity 4E – PC 4.5
Student
Name
Student ID ANT00000____
_
Activity 1. Give 5 examples of
variations to a client’s
well-being.
The variations of client's
well-being are mentioned
here.
 Symptoms of
disease
 Causes of disease
 Complication of
disease
2. How would you
report these
variations?
These variations can be
recorded in patient
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information records and
report to authorised
superior and relevant
specialised doctor
associated with specific
case of patient.
Activity 4F – PC 4.6
Student
Name
Student ID ANT00000____
_
Activity 1. Give 3 examples of
cultural issues that
may impact on the
well-being of your
clients.
Cultural issues:
 Believe on cast-ism
while withdrawing
blood from other
person.
 Cultural believe to
avoid technical aids.
 Cultural value to eat
after sunset.
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2. Give 3 examples of
financial issues that
may impact on the
well-being of your
clients.
Financial issues:
 Reduce income
 Expensive health &
medical expenses as
per budget of pocket
 Lack of money
management
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Activity 4G – PC 4.7
Student
Name
Student ID ANT00000____
_
Activity 1. What are risk factors?
It is characteristic, exposure, attribute of a person which raise the
likeliness of processing the injury or disease. There are some example
related to risk factors are unsafe sex, underweight, alcohol and
tobacco consumption, smoking, sanitation etc.
2. Give examples of risk factors of clients in relation to mental
health.
There are some cause that increase the risk factor of developing
mental problems, which include in stressful situation of life like a loved
once death or divorce, stressful life situations or in blood relative, such
as friends parents and siblings
3. What are protective factors?
It is attribute or conditions factors which include strengths, coping
strategies skills, support, resources etc. In people, individual, larger
society, community that can help to deal more efficaciously with
stressful events, destruct risks and justify in communities.
4. Give examples of protective factors of clients in relation to
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mental health.
Examples:
 Emotional self regulation
 Secure attachment as a child
 Healthy diet, exercise and development
 Good coping skills
 optimism
 Positive thinking and focus
 Access to support services
 Good peer relationships
Activity 4H – PC 4.8, PC 4.9
Student
Name
Student ID ANT00000____
_
Activity 1. Give examples of all the different types of abuse or neglect
and give 3 indicators of each.
Type of abuse Indicators of abuse (list at least 3 for each type)
Financial Taking pensions payments or other benefit away from
someone, belongings and stealing money, borrowing
money and giving back.
Sexual Bruises, scars, chafing or bite marks on genital area,
discharge or bleeding from vagina, rectal or genital
bleeding, anal tears or dilation, presence of sexually
transmitted diseases (STDs- HIV, gonorrhoea, syphilis
etc.).
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Type of abuse Indicators of abuse (list at least 3 for each type)
Physical Hitting, slapping, smacking, hair pulling. Burning or
scalding etc.
Psychological Rejecting, ignoring, terrorising, isolating, corrupting
etc.
2. Whom would you report this to?
The financial, sexual, physical and psychological abuse can be
reported to the police force departments and crime branch of specific
geographical area. In case of financial abuse, particular authority of
related financial organisation should be reported about the incident. In
Context of sexual, physical and psychological abuse, specific medical
professionals should be involved and reported along with police.
a)
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b) Assessment 1: Underpinning Knowledge Questions Assessors
Feedback
This should be used by the trainer/assessor to document the student’s skills, knowledge
and performance as relevant to the unit activity. Indicate in the table below if the student is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is
required.
The assessor must provide evidence
with the assessment tool. For written
questions the assessor must provide
the student’s original written
responses. For verbal questioning,
the assessor must provide dot points
as a minimum on the student
responses.
For details on how to conduct and
contextualise this form of
assessment, please refer to the
questioning checklist explanation in
the assessor guide.
Student’s
Name:
Assessor’s
Name:
Feedback to Student:
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Result  Satisfactory  Not Yet Satisfactory
Assessors Signature: Date:
Students Signature: Date:
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f) Assessment 2: Research Work/Project (Q & A)
Objective: To show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
 Basic human needs:
o physical
o psychological
o spiritual
o cultural
o sexual
 Concept of self-actualisation
 Human development across the lifespan
 Wellbeing, including:
o physical
o psychological
o social
o spiritual
o cultural
o financial
o career/occupation
 Individual differences, how these may be interrelated and impact on support
provided
 Basic requirements for good health for the person, including:
o mental health
o nutrition and hydration
o exercise
o hygiene
o lifestyle
o oral health
 Mental health issues and risk and protective factors
 Indications of neglect or abuse:
o physical
o sexual
o psychological
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o financial
 Reporting requirements for suspected abuse situations
 Service delivery models and standards
 Relevant funding models
 Issues that impact health and well-being
 Impacts of community values and attitudes, including myths and stereotypes
 Issues surrounding sexuality and sexual expression
 Indicators of emotional concerns and issues
 Support strategies, resources and networks
 Legal and ethical requirements and how these are applied in an organisation and
individual practice, including:
o duty of care
o dignity of risk
o human rights
o discrimination
o mandatory reporting
o privacy, confidentiality and disclosure
o work role boundaries – responsibilities and limitations
Answer each question in as much detail as possible, considering your organisational
requirements for each one.
All answers will vary depending on the learner and the organisation they work for, but the
learner should be able to answer each question competently.
1. In the table below provide and explanation and give 3 examples for each of the
basic needs
BASIC HUMAN NEEDS Explanation and 3 examples
physical These are the basic need for survival. Ex. Food, water and shelter.
psychological A situation where something is required. Ex Social, esteem and safety
needs.
spiritual Love, feel and gratitude.
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cultural Custom, laws and beliefs
sexual Desire, hormones and trust.
2. Explain the concept of self-actualisation.
Self-actualisation is a need for personal growth and development. It is the process of utilising
individual abilities and resources. It is self realisation of creativity and social potential. The process
differs from person to person.
3. List the 10 stages of human development, giving the age bracket and indicative
signs where appropriate
The ten stages of human development are:
Stage 1:Parental development (starts 40 weeks prior to birth)
Stage 2: Infancy (birth to 2 years old)
Stage 3: Early childhood (3-8 years)
Stage 4: Middle childhood (9-11 years )
Stage 5: Adolescence (12-18 years) with signs of change in voice and hair on face, early
Stage 6: Adulthood(20-40 years old)
Stage 7: Middle adulthood with signs of greying hair and hair loss(40-65 years),
Stage 8: Late adulthood(65- 80)
Stage 9: Old age (after 80 years) with signs of loosing elasticity and loss of vision
Stage 10: Death and dying.
4. Explain what is meant by the term wellbeing and give 3 example of each of the
following:
Wellbeing: It is a condition of an individual with a state of being healthy, comfortable and happy.
 Physical
A balanced diet, regular exercise and good sleep are the example of physical well-being
 Psychological
Positive relation with others, way of thinking and way of making choices are the examples of
psychological well-being.
 Social
Upbringing,morals and adaptability are the examples of social well -being.
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 Spiritual
Optimism, volunteer-ism and social responsibility.
 Cultural
Freedom to practice cultures, acceptance of cultural differences, sense of belonging.
 Financial
Sense of security,fulfilment of needs and control daily finances.
 Career/Occupation.
Work life balance, managing stress at work and building relationships.
5. List 10 individual differences that have the potential to impact upon support
Individual differences that may impact upon support are:
1. Individual personality,
2. Language,
3. Emotional differences,
4. Racial differences,
5. Differences in thinking,
6. Attitude,
7. Physical differences,
8. Difference in intelligence,
9. Financial status,
10. Differences in interests,
11. Differences due to nationalities.
6. What are the basic requirements for the good health of a person?
There are number of factors which are require for the good health of a person. Environment play a
major role in maintaining stable heath of a person. However, other requirements include financial
well being, relationships with friends and families, education, proper food, good sleep and a
positive mind.
7. Create a list of mental health risk factors and mental health protective factors.
Mental health risk factors includes:
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Extreme mood swings, minimise ability to concentrate, delusions, changes in eating habits,
excessive anger, difficulties to deal with daily problems, alcohol or drug use.
Below are the mental health protective factors.
Socialising, positive thinking, good parental skills, supervision of parents,conflict solving skills, stable
housing, availability of goods and services.
8. Give 3 indications for each of the following abuse:
 Physical
Burns and injuries, bite marks and unexplained cuts.
 Sexual
Swelling and redness in genital areas, blood in urine and symptoms of sexually transmitted
diseases.
 Psychological
Character assassination, humiliation and isolating person.
 Financial
Explanation of money spent, unexplained withdrawals from bank account,shortage of money.
Being left alone,not getting enough care and poor growth and weight gain.
9. If you suspected that a client was being abused, do you have an obligation to report it? Explain your
answer.
If a client is being abused weather physically or mentally, then I have an obligation to report it to
my supervisors. I would ask the client in what way he is being abused or I will gather necessary
information about the abuse by asking to the client and then I will directly report it to my manger in
order to stop it and take strict actions for the culprit.
10. List 5 service delivery models
The five service delivery models are given below.
The medical model
Public heath model
Human service model
Developmental model
Emergent Models.
11. List 5 funding models that are available in the community sector
Funding models that are available in a community sector are listed below.
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Beneficiary builder model
Public provider models
Policy innovator model
Australian National Aged Care Classification system
Member motivator.
12. List 5 issues that can impact health and well-being
The issues that can impact health and well-being are listed below.
1.Lower approaches for primary health.
2.Pollution and negative environmental factors.
3.Personnel behaviour and genetics plays a vital role in effecting individual well-being.
4.Exercise and not taking proper diet can lead a negative impact on health and well-being.
5.Misusing of technology lead to usual consequences such as lack of sleep.
13. Impacts of community values and attitudes, including myths and stereotypes
a. In one paragraph, describe one common myth that surrounds sexuality in older people, and
why this myth is not true.
One common myth that is about older people is that they became weak at a particular point of time
and need dependency. However, symptoms can be shown for muscle weakness and minimising of
strength with aging. But these symptoms can be alter by regular physical activities moreover, there
are number of healthy seniors who are living an independent life and can sustain without any
support.
b. Choose three problematic issues that are currently facing older people living in the
community. Write one paragraph for each issue that describes how it impacts on the health
and wellbeing of older people.
One of the most problematic issues facing by older people is their chronic heath conditions due to
which it is difficult for them to socialise in community although, individuals of community often
ignores such conditions of older people as they are busy in their lives. Another issue is their mental
health due to which it become difficult for them to survive in a community. Sometimes they behave
rude as their mind is disturb and get isolated from the community.
14. Describe at least three issues a client who is intersex or transgender may experience during their
everyday living.
1. They do not receive equal rights and sometimes partiality is done.
2. They face problems in their education, employment and daily survival as society does not
accept them easily.
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3. They face discrimination and face difficulties in getting goods and services.
15. Create a list of verbal and non-verbal actions that count as emotional abuse. What
indicators may you see in a client who is suffering emotional abuse?
Verbal actions include yelling, shouting, screaming, insulting and make person to feel guilty. Non
verbal actions include denying, ignoring, isolating, showing rude behaviour.
A client who is suffering from emotional abuse might be in a depression or feel anxiety most of the
time. Self harming, suicide attempts and drugs and alcohol use are the indications.
16. Support strategies, resources and networks
Participating in the community is important for many people. As people age, community
engagement can often become more difficult.
a. Think of a person you know who is elderly or disabled, or imagine yourself as elderly
and frail.
It is not right for not involving a person in community as it leads to depression and anxiety. As a
person who has been isolated from community,I would feel upset and might be engaging in some
alcohol or drug abuse.
b. What types of community participation do you think is important so an aged person can
engage socially and undertake their tasks of daily living? What challenges are there?
There are challenges for aged people to sustain in a community like their health issues, their
financial status, their mental health, transportation etc. However in order to engage in community
socially, aged person can try to interact with people and can engage themselves in some social
activities. They can join some social groups or groups of aged people to get a emotional support.
c. Choose one of the challenges that you identified above. What support could be provided to
someone with this challenge so they could continue their community participation?
One of the challenges a aged person suffers most is they do not get any mode of transportation or
often fails to catch buses, trains or flights. However, for this there should be separate modes and
separate services for aged people to travel and discounts should be provided.
17. Create a definition of each of the following and summarise how they are relevant
to your prospective job role as a care worker:
 Duty of care
Duty of care is legal way to ensure the safety and well being of individuals. As a care worker its is
my duty to deliver quality care to my patients and assist them in their treatments.
 Dignity of risk
It is a matter of self analysing and right to take risks that are important for dignity and self-esteem.
As a care worker I have right to take decisions regarding my self esteem and dignity where they are
needed.
 Human rights
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A care requires to provide information to their client which are based on their human rights that
assist them in getting benefits of further services. Through this they can develop an awareness for
their own clients as well as services users.
 Discrimination
As a care worker it is required for individual to avoid discrimination and provide quality services to
each and every one by analysing their requirement and need. Anti-discrimination practices assist in
developing morale for support services.
 Mandatory reporting
Mandatory reporting is a kind of documentation in which a reporter can take decisions and report
necessary decisions to supervisors. It is my duty to take mandatory reporting of patient regarding
his treatment and reporting to senior supervisors.
 Privacy, confidentiality and disclosure
For a care worker it is required to keep data secure and confidential of their clients in order to
develop security towards client’s personal details. These practices are determining ethic in client as
well as health care services.
 Work role boundaries – responsibilities and limitations.
Work role boundaries is definition of duties, rights and limitations of facilitators. As a care worker, it
is my responsibility to take necessary actions for delivering quality care to patient well-being.
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c) Assessment 2: Research Work/Project Assessor Feedback
This should be used by the trainer/assessor to document the student’s skills, knowledge
and performance as relevant to the unit activity. Indicate in the table below if the student is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is
required.
The assessor must provide evidence
with the assessment tool. For written
questions the assessor must provide
the student’s original written
responses. For verbal questioning,
the assessor must provide dot points
as a minimum on the student
responses.
For details on how to conduct and
contextualise this form of
assessment, please refer to the
questioning checklist explanation in
the assessor guide.
Student’s
Name:
Assessor’s
Name:
Feedback to Student:
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Result  Satisfactory  Not Yet Satisfactory
Assessors Signature: Date:
Students Signature: Date:
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