CHCDIV001 Work with Diverse People Knowledge Questions

CHCDIV001 Work with diverse people
Knowledge Questions v1.0 (2016/10/27)
CHCDIV001 Work with diverse people
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CHCDIV001 Work with diverse people
Knowledge Questions v1.0 (2016/10/27)
1. Your practice has just employed a dental assistant who is profoundly deaf. As you are the
senior assistant at the practice, your manager has asked that you mentor this person to
ensure their smooth transition into the business. While you have mentored other new
employees in the past, you have never experienced working with a deaf person. What
strategies will you use in order to reflect on your own beliefs and values and ensure that the
new person receives all the assistance they need?
The mentor is also known as role model, as a person with experience in personal
and professional development, who helps in achieving career goals. Mentoring a
deaf dental assistant such that he is able to make smooth transition into business is
integral. In the current reflection strategies that will be used for reflecting on values
and beliefs for ensuring the person gets all the attention needed.
The role of a mentor is in encouraging believes in skills. According to my
understanding, strategies will be taught to be done to build confidence and skills to
improve career and increase chances in dental profession. The mentor’s strategy
must be based on mutual trust and respect. A mentor’s strategy needs to be patient
and understanding, such that assistant can communicate with them. Interest and
care for others guiding them towards their roles, is another strategy that needs to be
adopted. A mentor needs to answer questions and possess social skills. A mentor
needs to possess experience in specific field in which the assistant wants to
develop career. Networking strategies needs to be present in a mentor. A mentor
continuously thinks of input and dedication. Information, leadership and emotional
support are essential qualities which allow mentors implement strategies. Such a
moderator can promote the socialization of corporate culture, the development of
the leadership, the salary increase and the satisfaction of the work.
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CHCDIV001 Work with diverse people
Knowledge Questions v1.0 (2016/10/27)
2. Your practice has made a commitment to embrace diversity, and management is eager to
demonstrate how they are promoting and acknowledging difference. Your supervisor has
asked you to attend a diversity meeting with other team leaders and would like your input
about what to include in a diversity policy. Outline the types of inclusions that should be in
that policy.
Organisations across Australia are embracing commitment to include diversity in
their management. In order to do so, they are promoting and acknowledging
differences. The following principles support diversity approach to integration and
diversity need to be present, which has to be discussed with other team leaders :
1. Integration and Diversity for colleagues, customers, company and shareholders
2. Acting honestly and respectfully with people.
3. Acknowledging and embracing all differences.
4. All responsible for creating inclusive and diverse work.
5. Leaders represent the team behaviours. Inclusion is an active process for
invoking and evaluating individual features.
6. Equal share of all employees. Exclusion requires truth and respect and a sense of
competence.
3. Imagine that you have been transported to a place in the world where the culture, language,
traditions, values, beliefs and practices, food, dress, gender roles, religious beliefs,
individual rights, family roles, and child rearing practices are completely different to your
own. You are required to live in this place for six months without any contact with your
home or family.
Describe how you might feel and what would you miss most. What assistance would you
like from your new community to help you settle in and feel safe? Describe how you might
translate this self-reflection to your work with customers and colleagues from a culture other
than your own.
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