CIO Interview: Implementing Information Technology in Volvo

This document is an interview with the CIO of Volvo, discussing the implementation of Information Technology in the company. It covers the history of the company, recent IT developments, and a critical analysis of the interview. The positive aspects, negative aspects, and issues that need to be highlighted to the CIO are also discussed, along with recommendations for improvement.

Running head: CIO INTERVIEW
CIO INTERVIEW
Name of the Student
Name of the University
Author note

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Table of Contents
History of the Company.......................................................................................................3
Explanation of the theme.....................................................................................................3
Recent IT history.................................................................................................................5
Critical analysis of the CIO’s interview..............................................................................6
Positive Aspect of the interview......................................................................................8
Negative Aspect of the interview....................................................................................8
Issues that must be highlighted to the CIO..........................................................................8
Recommendation for the issues present..............................................................................9
References..........................................................................................................................11

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History of the Company
Volvo is a Swedish multinational company which has its headquarters at Gothenburg.
Manufacturing and distribution of trucks are one off the main responsibility of Volvo. Volvo is
also involved in the manufacturing of marine supplies. Volvo is also considered to be the 2nd
largest truck supplier globally. Until 1999, AB Volvo got sold to Ford Company. The logo that is
used by AB Volvo and Volvo cars are same. The logo was built as per the SKF ball bearing. The
initial activities of AB Volvo started in the year 1926. The sum of 280 cars were initially
launched in the year 1928 and nearly 640 cars were launched in the year 1930. In the year of
1977, the Volvo car wanted to collaborate with the rival Swedish company Saab Scania. The
offer was not accepted by Saab Scania. Renault and Volvo collaborated. In the year 1979, Volvo
Car Corporation was changed to Volvo group. In the year 1999, Volvo Car Corporation was sold
to Ford Motor Company in $6.45 billion. Geely is considered to be the largest share-holder of the
Volvo cars. In the year of 2013, Volvo Construction Equipment Rents were sold to Platinum
Equity.
Explanation of the theme
Klas Bendrik, the CIO of Volvo in his interview stated that the Volvo has been
collaborating with Information Technology in an efficient manner. Volvo has been working on
the developing Volvo Cloud for their own cars. With the help of this technology the main
advantage that will be enjoyed by the consumers of Volvo includes better interaction in between
their own consumers. With the help of the better interaction the traffic status can be shared in
between the travelers. Better data circulation helps in better mass management. With an increase
in better transaction of data regarding the status of traffic the entire journey can be made better.

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In case the traveler is accustomed to the traffic that is present in the road he or she can avail the
road that is less congested or the road that can lead to the destination prior to the other roads. At
the platform of Mobile world congress this ideology was introduced. Technology of connected
car was also introduced in the platform of Mobile world congress. Connected cars mainly helps
in delegating the aspect that induces better understanding of the varied friction in the roads
through which the cars are passing by. Klas Bendrik, the CIO of Volvo stated that the
proposition of the rad will be shared to the other vehicle owners with the help of Volvo Cloud.
The main entity provides the aspect that proper warnings are provided to the fellow co-owners
regarding the slippery roads. Klas Benrik tries to prove the fact that the inclusion of the
Information Technology in the field of transportation. Involvement of the Information
technology in the vehicle industry might be providing an advantage. The main advantage that
will be enjoyed after implementation of the information technology in the vehicle industry
includes digital transaction in between the owner of the vehicles that possesses information
technology. With an increase in connectivity of the autonomous vehicles the advantage that will
be enjoyed incudes promising of raft in the cars that are near to each other.
Connected Cars: The connected Vehicle Cloud ensures the fact that the entire platform on
which the entire process will be functioning is on the Ericsson’s multiservice delivery platform.
Ericsson’s multiservice delivery platform gives the infotainment applications that provides
advantage in integration of the entire process. This platform of connected cars allows the
processing of the entire system along with the services that are enabled with the help of the cloud
communication services. The services that are provided by the cloud based entity is supported by
the integration of the entire project and the entire system will be performed with the help of the
Ericsson based platform. According to Claes Herlitz, head of automotive and transportation of

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Ericsson, in today’s society gear boxes and the mechanics are not the primary concern any more.
The entire focus has shifted from implementation of efficient mechanics to implementation of
the updated information technology. Concern of the car owners have shifted from gaining
knowledge regarding the condition of the road for having a safe driving experience to a robust
experience in which the entire car will be acting efficient enough in off road situations.
Interlinking with the owners of Volvo will be acting as the major reason that the prospectus of
the entire system will get more efficient in nature. With the inclusion of the information
technology in the Volvo cars, the main advantage that is enjoyed is that the management of
communication is done with the help over the air technology that is implemented in the cars that
are manufactured by Volvo.
Klas Bendrik wants to recreate the terminology of Information Technology from servers,
systems and smartphones to smart car which will be having an environment of its own. Updating
software has been one of the biggest concern, promises of resolving this issues has also been
made.
Recent IT history
Volvo is considered to be the pioneers in the field of implementing Information
Technology in vehicle industry. Volvo were the first organization that manufactured fully
electrically powered trucks. The model was initially developed and after completion of several
tests the main model was approved by the transportation management department.
Volvo were the first organization that were capable enough to develop the trucks that are
ready to face the local traffic and function in an efficient manner. This is the main reason that the
projection of the automated cars that are manufactured by Volvo are well functioning in nature.

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The trucks that are automated in nature, the main advantage that gets prosecuted is the effluents
that are generated by the trucks that are manufactured by Volvo are eco-friendly. The trucks are
mostly electric in nature and emission from the trucks are least. The trucks that were
manufactured by Volvo were capable enough to sustain I the indoor terminals and function in the
environmental zones. Volvo also provides a holistic approach in the commencing of the
transportation. Customization that is provided in the Volvo trucks are as per the requirement of
the individuals who have been purchasing the trucks. From the very initial stage Volvo was
having a concern regarding the service quality that they provide to their customers. Total number
of buses that are sold in the year of 2010 exceeds the count of 4000. The trucks that are
manufactured by Volvo runs in battery and this leads to the fact that complete electrification of
the trucks are gained. In the initial stages of Volvo electric trucks were used by the high end
business organizations as the price that were set by the Volvo manufacturers were high but
Volvo has decided to decrease the price of the trucks that are manufactured by them in order to
make their products gettable to the global mass in a larger scale. Reaching the global mass was
one of the main concern for the business organization and they succeeded in the goal that they
had set for themselves
Volvo has been the first company that has created the projection of the first emission free
quarry. This product will ensure the fact that the quarry will run for 10 weeks with power
standby mode. The output that will be provided can be efficiently compared to the normal
quarries. The consumption of Carbon di oxide gets reduced by 95%. The total cost that is
incurred in the completion of the project also gets decreased by 25% in the field of operation.

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Critical analysis of the CIO’s interview
From the statements that are provided by the CIO of Volvo, it can be evaluated that Klas
Bendrik is very much interested in the implementation of Information technology during the
manufacturing of the vehicles.
Introduction of the Volvo cloud globally can be considered to be very efficient as per the
project management of the entire projects that Volvo has undertaken. Volvo Cloud is very well
described by Klas Bendrik. The mechanisms that are implemented in the projection of the Volvo
cloud are also well stated. With the help of the mechanism that is described by Klas Bendrik
helps in understanding the functioning of the Volvo Cloud. Klas Bendrik also stated that Volvo
Cloud will be available to all the users of Volvo. This section proves the fact that the
management of the data transaction will be performed in a better manner. With the inclusion of
the terminologies that are used in Volvo Cloud the main advantage that will be received includes
understanding of the issues that might be present in the projection of the Volvo Cloud.
Klas Bendrik also stated about the connectivity of the cars that are manufactured by
Volvo. This terminology proves the fact that Klas Bendrik has always been ahead of his time as
per the implementation of information technology. This section also proves that he has not been
shy in discussing the upcoming technologies that Volvo will be using in recent future. This
aspect also proves the confidence that he has on his research and development team. This
confidence in the research and development team proves the fact that the research is being
performed in a very fast rate.
Klas Bendrik also stated that the new vehicles that are being manufactured will be having
a pre-installed software in the commencing of the project. Klas Bendrik also proposed that the

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vehicles which will not be having the system will also be getting updates regarding the project
management. With the help of this statement it can be proved that the commencement of the
entire technology will reach globally to all the customers.
Klas Bendrik stated that Volvo is trying to endorse Information Technology to a whole
new level as he desires to implement Information Technology to a whole new level by ensuring
the fact that the vehicles gets controlled as per mobiles. From this statement it can be analyzed
that Klas Bendrik is a very optimistic individual and is ever welcoming to the development and
implementation of new technology.
Klas Bendrik also stated that he himself is the part of the journey that is bringing in
revolution in the strategic as well as the technological aspect of transportation. This statement of
Klas Bendrik proves that he is highly involved in the projection of the implementation of the
newer technologies in Volvo.
Promise of efficient updates that are provided to the software are also provided by Klas
Bendrik, this aspect also proves the fact that the concern that is provided to the project
management will be resolved in case of any kind of technical glitches that might be present in
the processing of the management of the entire project.
Positive Aspect of the interview
The positive aspect that can be acclaimed from this interview is that the development of
Information Technology as per the processing of vehicles are very well discussed. The
terminologies that are used in commencing of the project is very well discussed as well. With the
help of proper discussion the main advantage that is enjoyed is that the global mass gets educated
regarding the latest technology that is upcoming and is already in trial.

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Negative Aspect of the interview
The negative aspect of the interview that is present is that the issues that might be present
during the implementation of the Information Technology is not stated during the interview. This
might keep the audience in disguise and might result in losing of audience base.
Issues that must be highlighted to the CIO
Issues that must be highlighted by the CIO of Volvo are as follows: -
 With the implementation of Information Technology in the vehicular systems, privacy of
data will be one issue that must be highlighted. In case the data that present in the
vehicular system gets accessed by the imposters. In case the imposters gets to track an
individual harming the individual will get easier. Privacy gap will not be preset in case
the project manager imposter’s gains access to the data base of the vehicles. This is one
of the most important aspect that must be stated during discussion.
 What will be the consequences that might occur in case there is a failure in technical
glitches is not stated by Klas Bendrik. Providing statement regarding the resultant of the
glitches are also very important as the main issue that is present in the projection of the
management of the Volvo organization.
Recommendation for the issues present
Recommendations that will help in betterment of the business organization are as follows: -
 Development of prototype is very important as this process helps in better understanding
of the product that is being manufactured. In case the manufactured product is tested with
the help of the prototype building the main advantage that is present is that the issues that
might be present will get known in the initial stages. In case the issues are rectified in the

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initial stage the main advantage that will be enjoyed is that risk mitigation will be
performed in a better manner.
 Before stating the probable development that might get introduced, the Klas Bendrik
must perform a check over the status of the entire project. In case the project completion
is checked before promising the implementation of the technology chances of calculating
the success rate can be calculated in a better manner. In case the project fails due to
technical glitch the audience bas might suffer from trust issues and this might lead to
losing of audience base in a vast rate.

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References
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Vehicles. CRC Press.
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https://www.computerweekly.com/news/2240241654/CIO-interview-Connected-cars-set-CIO-
agenda-at-Volvp
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on Engineering, Technology and Innovation (ICE/ITMC) (pp. 1-8). IEEE.

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Uhlemann, E., 2018. Time for autonomous vehicles to connect [connected vehicles]. IEEE
vehicular technology magazine, 13(3), pp.10-13.
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