Self Development Plan for Clinical Managers: Learning New Skills for Effective Patient Care

This essay discusses the importance of self development for clinical managers and how learning new skills can enhance patient care. It includes the PERMA model, SMART formulation, and an action plan for achieving goals. The essay also emphasizes the significance of effective communication and leadership skills in managing nursing care effectively.

Psychology

Table of Contents
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................3
Conclusion.......................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Self development is a ability of learning new activities developing new skills. This will
help enhance the chances of success and achievement of goals (Ashley, Gifford & Lefebre
(2019)). A clinical Manager are those which hold over the duty for all administrative
characteristic in a clinical artifact. A clinical Manager is responsible for recruiting the new
staffs, training for the employed staff, reviewing treatment plan, developing budget and
communicating with the associates. In context to Clinical Manager, the area chosen in this essay
is New skills learning for the self development plan and the rationale for choosing which
discussed using PERMA model (Galvão, Marques, Ferreira, & Braga (2020)). This essay also
includes the SMART formulation and a action plan for achieving goals and objectives.
Main Body
Self development is looking into the mind and thoughts and concentrate on several ways
available to better individual self. Self development enhances self-consciousness, self respect,
more learning skills and improved professional and personal relationship (Jackson, Opuiyo,
Browndi, & Yun (2022)). Learning new skills will help in beating the boredom and keeps
motivated. It boosts confidence and happiness and makes the person flexible (Driscoll & et.al
(2019)). PERMA model consider a framework for happiness which is based on positive
psychology including study which make the living worthy. This framework comprise of five
elements which are Positive emotion, Engagement, Relationship, Meaning and Accomplishment
Morrish, L & et.al., (2018).
The Clinical Manager can enhance their skills like communication skills, leadership
skills, team-working, networking, critical thinking and problem solving, providing empathy and
conflict solving ability. In context to Clinical Manger Duty the PERMA model can be applied as:
 Positive emotion:- It includes the feeling of joy, happiness, love, gratitude and pride.
Positive emotion can be developed to improve well-being. Developing communication
skills enables the Clinical Manager to immediately understand the patient condition and
there needs. They quietly examine or analyse and work to understand the patients
condition so their ability to effectively communicate is very important in providing
excellent care. Effective communication enables the the Clinical Manager to understand
the patient emotional state and also help in making the decision on proper treatment plan

including other healthcare professional (Baran, & Sanders (2019)). Communication is
also important for determination of social determinant which are affecting the health of
the student. With the help of effective communication Clinical Manager can identify the
special needs of the patient like special diets or their religious beliefs. They encourage the
patient to share their peak moments.
 Engagement:- This includes the loss of self consciousness and completely in grossed in
activity. By effectively applying leadership skills, arrange the activities according to the
interest of pateients, identify and learn about the patient strengths and engage them to
excel it. Strong professional relationship is build with nursing collaboration and
teamwork. Team-working reduced the risk to patient safety as the effort in
communicating in team reduces the risk of medication error, treatment delays and
inappropriate therapies thus positively impacting the patient safety. Clinical Manager
who use communication and team-working to serve patient care make better use of
resources which result in decreased costs. Team working in Clinical Manager promotes
efficiency in patient care and job satisfaction for Clinical Manager (Patell, Gutierrez, Lee
& Neuendorf (2018)).
 Relationship: It is related to the support, love and value provided by the others. The
social surrounding play a critical role in declining the cognitive ignorance and
development of better physical health. Sharing of good news and celebrating even a small
success in any kind of development brings the positiveness and develops the
Relationship. By responding enthusiastically, developing friendship and talking to thjose
who has not spoken from a while which enhance well-being and these are all done by
when the manger have effective communication skills.
 Meaning: The meaning is guided by personal values and a need to have sense of value
and worth. Arranging activities through which connection can be developed, spending
quality time with the individuals and engaging your passion to develop the care for the
patients.
 Accomplishment: This is also known as achievement and mastery. This include the
concept of perseverance and passion to attain goals. This can be achieved by setting the
SMART goal. Clinical Manager should be proficient with critical thinking skill as it help
them to make decision based on the available information and their past experiences

(Higgins & Nesbitt (2021)). It also enable the Clinical Manager to plan before
implementing any modification in most effective way. The conflict solving ability is also
important in Clinical Manager as it helps in building relationship as the professional
relationship can suffer due to unsolved arguments. Conflicts also hinder the process of
goal achievement thus this ability will enhance commitment and helps in goal
achievement.
The Clinical Manager should improve her communication skill in week for the delivering
the services and treatment in vulnerable people. Good communication skill is necessary for
collaborating with the fellow colleagues and also for patient centred care. Clinical Manager who
spend time to understand and listen the concern or special needs of the patient are better prepared
to manage issue resulting in better outcomes. Lack of communication can lead to
misunderstanding and failed to follow treatment protocol, It also breakdown the workflow of the
team which results in medical error. Effective communication skills include Verbal
communication, Non-verbal communication, Active listening, Written communication,
Presentation skills, Patient Education, Personal connection, Trust, Compassion. With the help of
Verbal communication Patient can be encouraged to communicate by asking open question like “
Can you tell me some more about that?” The Clinical Manager should speak in clear way and
avoid technical and medical term and should use patient name to address them. Non verbal
communication includes Facial expression, Body language, body gesture and tone of voice or at
least a smile, this all convey openness and reflects interest in patient talk. Active Listening
means listing in order to understand by the patient experience. Both verbal and Non-verbal
communication are included in this. For example, Nodding head but not interrupting the talk,
simply leaning in forward direction and maintaing a comfortable eye contact as to show
engagement or by just by using minimal verbal encouragement like “ I understand”. Written
communication is also essential because Clinical Manager are responsible for developing and
updating the patient's medical report. The Clinical Manager should have effective presentation
skills which are required when transferring the patient to other healthcare provider. This skill
will also help in presenting the knowledge and expertness in several places like conferences or
giving a case report to physician. Clinical Manager also have to educate the patient and their
family about the health conditions, treatment plans, diagnosis and medical protocol thus effective
communication is necessary. By listening patiently and taking each issue under concern inspire

the trust in patient and make them feel comfortable. To inspire trust the Clinical Manager should
admit their mistake, share information wisely and always tell the truth.
The Clinical Manager should improve the leadership skill in three days so as improve
patient care and initiate positive modification in medical field. A Clinical Manager has the
passion to excel in the healthcare through leadership skills (Bonazza., Cabell, Cheah, & Taylor
(2021)). Clinical Manager always concentrate on the safety and quality of care towards the
patient as well as mange team Clinical Manager mangers and resident Clinical Manager. Clinical
Manager have to begin the patient care, integrated the latest research and news in training or
practices. For developing leadership skill the Leader Clinical Manager should have decision
making skill as for setting polices for the team and maintaing the record both small and large
decision have to be taken (Richey & Waite (2019)). Clinical Manager have develop an
environment of continuous learning and health care system development thus they must use
interpersonal or motivational plan of action which lead the individual and group Clinical
Manager under them. The Clinical Manager should have ability to solve the conflicts and
improve the patient satisfaction and teamwork thus ultimately improve the productivity (Al
Nabt& et.al (2018)). The Leading Clinical Manager should have ability to instantly adapt the
constant modification in the healthcare industry and also effectively communicate it to the
subordinates. An SWOT analysis for the self-development is below:-
Strengths
Time Management skill
conflict solving
effective decision making
flexibility
work under high pressure.
Weakness
Lack of effective communication skill
Low leadership skills.
Opportunities
supervising nursing staff
oversee patient care
make management and budgetary decision
co-ordinate meetings
Threats
Budgeting
changing management and team diversity
patient safety and expectation
An action plan for achieving the goal are as follow:-

Goal
 To develop the
effective
communication skills
within aged care
nursing homes to
improve patient well-
being.
 To develop the
leadership skill in aged
care homes to manage
the care and collaborate
with the nursing care
staff.
Implementation
 For implementing
effective
communication, eye
contact while talking
and body language
with a gentle smile is
maintained while
talking and with each
patient extra few
minutes are spend to
know their needs and
develop trust.
 For implementing
leadership skill in aged
care home potential has
been recognized, the
team members were
inspired, some conflicts
were solved
effectively, and the
details of the patient
are shared
effectively without any
misunderstanding.
Outcome
 It helps to understand
the basic needs and
requirement of the
patients, developing the
accurate patient report,
present the plan
effectively and develop
trust and compassion
among the patients.
 Through implementing
effective leadership
skills, it helps in
making effective
decisions, helps in
managing the nursing
care team and
implementing the new
researches within
training sessions.
Conclusion
From the above discussion it can be concluded that for improvement in own field self
evaluation and after that self development is very important. Self development enables for
learning new activities developing new skills. This leads to increase in chances of success and
achievement of goals. A clinical manger have to manage recruiting the new staffs, developing

budget, communicating with the associates and many more thus he or she should be proficient in
all this field. Learning new skills will enhance the characteristics of clinical manger. There are
various ways to enhance the communication and leadership skill which helps the clinical manger
to mange the aged Nursing care effectively.

REFERENCES
Books and Journals
Al Nabt, S & et.al (2018, September). Leadership in a Knowledge Management Context: An
Empirical Study. In European Conference on Knowledge Management (pp. 25-XXVI).
Academic Conferences International Limited.
Ashley, L., Gifford, W. A., & Lefebre, N. (2019). Developing the Role of Manager. Leading and
Managing in Canadian Nursing E-Book, 39.
Baran, C. N., & Sanders, J. J. (2019). Communication skills: delivering bad news, conducting a
goals of care family meeting, and advance care planning. Primary Care: Clinics in
Office Practice, 46(3), 353-372.
Bonazza, N. A., Cabell, G. H., Cheah, J. W., & Taylor, D. C. (2021, September). Effect of a
novel healthcare leadership program on leadership and emotional intelligence. In
Healthcare Management Forum (Vol. 34, No. 5, pp. 272-277). Sage CA: Los Angeles,
CA: SAGE Publications.
Driscoll, J & et.al (2019). Enhancing the quality of clinical supervision in nursing practice.
Nursing standard, 34(5).
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development. Journal of Rural Studies, 74, 169-179.
Higgins, K., & Nesbitt, C. (2021). Improvisation theater exercises: A novel approach to teach
communication skills. Journal of Nursing Education, 60(2), 116-119.
Jackson, K., Opuiyo, A., Browndi, I., & Yun, C. (2022). The Character of Top Leader on
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Enterprises. International Journal of Information System and Innovation Adoption,
15(2022), 125-133.
Morrish, L & et.al., (2018). Emotion regulation in adolescent well-being and positive education.
Journal of Happiness Studies, 19(5), 1543-1564.
Patell, R., Gutierrez, A., Lee, N., & Neuendorf, K. (2018). Practicing communication skills for
responding to emotionally charged questions. Journal of palliative care, 33(4), 209-214.
Richey, K., & Waite, S. (2019). Leadership development for frontline nurse managers promotes
innovation and engagement. Nurse Leader, 17(1), 37-42.