Assignment about Clinical Risk Management and Patient Safety

Running head: CLINICAL RISK MANAGEMENT AND PATIENT SAFETY: TRANSCRIPT
CLINICAL RISK MANAGEMENT AND PATIENT SAFETY: TRANSCRIPT
Name of the Student:
Name of the University:
Author note:

CLINICAL RISK MANAGEMENT AND PATIENT SAFETY1
Slide 2: Introduction: What is Clinical Risk Management?
Clinical risk management (CRM) is the process by which situations, factors or
circumstances within the healthcare organization, which have the potential to harm or threaten
the lifestyle of patients are identified, controlled, eliminated or prevented, for the purpose of
improving the overall safety, quality and effectiveness of services and resources delivered by a
healthcare organization (World Health Organization, 2020). It is the process of reducing and
limiting the potential healthcare risks and harms to patients, via (Government of Western
Australia, 2019).
 Identification of potential errors which may occur in healthcare,
 Evaluating the factors influencing the occurrence of these errors,
 Taking insights from previous experiences of negative health outcomes and adverse
health events,
 Administering necessary action for preventing repetition of such outcomes, and,
 Ensuring the prevalence of a system which are free from risks or where such risks are
reduced.
Slide 3: Why is it important for Patient Safety?
Healthcare organizations and healthcare professionals are frequently required to
encounter a large number of patients with complex, critical conditions requiring complex
healthcare interventions on a daily basis and are often subject to high-pressure, emergency
situations every day (Smith, 2017). The challenge is to deliver interventions of the highest
quality and safety within the least possible time. Such challenging work environments coupled
with the uncertainties of patient healthcare outcomes increase the likelihood of situations and

CLINICAL RISK MANAGEMENT AND PATIENT SAFETY2
practices which can be potentially harmful to patient’s health (Fonarow, 2019). While every
organization implements some form of risk management strategies, their execution is more
crucial in healthcare due to the nature of work environments as well as possibility of life or death
in a patient. Additionally, prevalence of preventable errors can inflict fatal patient health
outcomes, loss of patient satisfaction and trust, low patient influx and resultant financial losses in
healthcare organizations (Trevino et al., 2018). Further, CRM strategies help healthcare
organizations to avoid incurring large financial expenditures both for the management as well as
for the patients. Thus, correction of harmful incidences and risks via CRM strategies in
healthcare is closely associated with reduced likelihood of errors, reduced likelihood of adverse
patient healthcare outcomes and thus, improved deliverance of healthcare interventions which
are safe, clinical effective and patient-centered (Walker et al., 2018).
Slide 4-5: Types of Risks in Healthcare
Risks across healthcare professionals
 Absence of providing the correct diagnosis.
 Absence of correctly interpreting or reviewing results of patient assessments (Flannigan,
2018).
Risks across healthcare outpatient as well as inpatient departments
 Errors in correct medication administration.
 Healthcare associated infections due to lack of adequate disinfection practices.
 Lack of correct or timely handover communication practitioners, families, patients and
staff (Pankiewicz-Dulacz et al., 2018).