Coaching Skills: Characteristics, Competencies, and Benefits

Coaching Skills

INTRODUCTION
Coaching:
A directive process by the tutor to train and orient the student to the
realities of the workplace and to help every students remove barriers to
optimum work performance (James-Ward, 2013).
Counseling:
A supportive process facilitated by the tutor or trainer to help each student
define and work through personal problems that affect performance of their
task.

OBJECTIVES
• State how team members’ knowledge, skills, and attitudes are developed
• Assess coaching strengths and areas for improvement
• Describe the characteristics of an effective coach
• Identify the results of good coaching (Brown et al. 2013)
• Describe how to implement a coaching strategy
• Demonstrate and evaluate coaching competencies