ACS Code of Professional Conduct Case Study 2022

Running head: ACS CODE OF PROFESSIONAL CONDUCT
ACS CODE OF PROFESSIONAL CONDUCT
Name of the Student
Name of the University
Author Note:

1ACS CODE OF PROFESSIONAL CONDUCT
Introduction:
Professional ethics are the set of rules that should be followed by all professionals in
order to maintain a healthy workplace. Considering the rapid growth of technology it is noticed
that information technology has become one of the most trending technologies across the world.
Followed by this consideration it is noticed that it is very essential for the ICT professionals to
follow professional ethics as this will help those professionals to maintain effective workflow as
well as the relationship with other professionals.
In order to elaborate on the above-mentioned statement, this paper will effectively
discuss scenarios of ICT professionals by relating it with the study of ACS codes of professional
conduct (McDermid, 2015). With the purpose to discuss this, the paper will consist of detailed
elaboration of the nominated cases and followed by that elaboration, it will identify the ethical
dilemma present in the nominated case scenario. This study will also suggest effective strategies
to mitigate the identified ethical dilemma as well.
Ethical Dilemma-
After analyzing the nominated scenario it is identified that this case is about a software
development process. During the investigation the project manager found out the software
developer is communicating with the client in order to make sure that the client will receive the
expected software thus, there will be no chance of getting any escalation from the client. Based
on this aspect three scenarios have been analyzed. After analyzing one of the scenarios it is
identified that the project manager requests the developer to forward such client calls to him. In
the third scenario, it is identified that the project manager screams at the junior software
developer and in the third scenario, the project manager encourages the software developer for
his effort.

2ACS CODE OF PROFESSIONAL CONDUCT
While analyzing the first scenario it is noticed that when the project manager found out that the
software developer is communicating with the client while developing the software then the
project manager tells the developer in the case the client is requesting of any changes in the
project he needs to first contact with the project manager as he will decide whether the changes
will be done in the project or not. During the conversation, the developer has mentioned that he
was handling this matter by himself because he wanted to make the client happy.
Followed by these analyses it is identified that in this case there are two ethical concern is
present which includes the action of the developer to handle the client by himself only and
another is related to the action of the project manager who has instructed the developer to
forward all of the clients calls to him. While analyzing these ethical issues with respect to the
ACS codes of conduct it is noticed that according to the act of the primacy of the public interest
the action of the developer could be considered as an ethical action (McDermid, 2015). Since
according to this act no matter what the legislation and situations are helping the key
stakeholders of the organization is one of the most primary requirements for that ICT
professionals. However, while analyzing the action of the developer with respect to the
professional competences it is identified that before taking any decision the developer could have
consulted with an expert as this would help the developer to be aware of several new aspects as
well as to be able to take wise decisions. Thus, according to the act of professional competences
the action of the developer unethical.
Followed by the above identifications according to the act of professional competences
the action taken by the project manager is ethical as this act has stated that in order to be
effective at your professional designation it is very essential of a junior professional to seek the
help from experts while taking any decisions regarding any project. Along with this aspect, it is