Coffee Mug Café Operational Plan - Report
Added on 2020-05-11
15 Pages2538 Words142 Views
|
|
|
Running head: Operational Plan Report 1Operational Plan ReportbyCourse:Tutor:University:Department:10 October 2017
Operational Plan Report 2Internal MemoTo: All StaffAttention: Weekly Operation, Roaster, Purchases, and Maintenance of CaféUnder the policies and procedures of Coffee Mug Café and by the rules and regulations of thebusiness, you are at this moment required to take note of the issues above as outlined in thismemo.Weekly Operation: All staff is required to stick to the existing weekly operations flow chartwhich is available in the various staff offices. Any issues about work operations should beaddressed to the general manager as outlined in the operations policies.Roaster: The duty roaster is prepared as per the organization’s policies and procedures ofoperation. All employees are at this moment requested to strictly adhere to the duty roster forthe smooth running of business operations. Any alteration to the duty roaster can be done atthe employee level, but the manager should be notified as well.Purchases: Purchases are always made on both daily and weekly basis depending on the typeof purchase. Therefore, respective staffs on duty are at this moment required to submit theneeded items at the close of the business day or before handing over shifts.Maintenance: All employees are expected to adhere to the policies and procedures regardingcleanliness and hygiene. The respective employees assigned to clean the outlet shouldundertake this task before the commencement of the day’s business.General Manager: Charly Chaplain91100374 or charlychaplain@coffeemugcafe.com
Operational Plan Report 3Table of Contents1.0 BUSINESS DESCRIPTION................................................................................................51.1 Key performance indicators.............................................................................................51.2 Legal form........................................................................................................................51.3 Location and Facilities.....................................................................................................52.0 ORGANIZATIONAL STRUCTURE..................................................................................72.1 The Management Team....................................................................................................72.2 Key Personnel...................................................................................................................73.0 HUMAN RESOURCE MANAGEMENT...........................................................................83.1 Recruitment......................................................................................................................83.2 Training............................................................................................................................83.3 Promotion.........................................................................................................................83.4 Remunerations and Incentives..........................................................................................94.0 OPERATIONAL PRODUCTION PLAN..........................................................................104.1Production Facilities and Capacity..................................................................................104.2 Protection of Intellectual Property (IP)..........................................................................104.3 Monitoring and documenting performance....................................................................104.4 Flow chart for Weekly operations..................................................................................115.0 CAPITAL AND OPERATIONAL EXPENDITURE........................................................125.1 Sources of Capital...........................................................................................................125.2 Start-Up Costs................................................................................................................12References................................................................................................................................14
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Café-Daily Business Planlg...
|15
|2701
|405