Project Management: Development of a Coffee Shop

This project management report focuses on the development of a coffee shop without compromising on the quality of output. It includes project charter, scope, risks, stakeholder roles, schedule, and budget.

Running head: PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Project Management: Development of a Coffee Shop
Name of the Student
Name of the University
Author Note

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Table of Contents
1. Background............................................................................................................................3
2. Project Charter.......................................................................................................................3
2.1 Project purpose and justification......................................................................................3
2.2 Project description............................................................................................................3
2.3 High level risks................................................................................................................4
2.4 Stakeholder roles and responsibilities..............................................................................5
2.5 Schedule and Budget........................................................................................................6
3. Project Scope........................................................................................................................10
3.1 Objectives.......................................................................................................................10
3.2 Main Deliverables..........................................................................................................10
3.3 Milestones......................................................................................................................11
3.4 High level Schedule.......................................................................................................11
3.5 Assumptions...................................................................................................................15
3.6 Constraints......................................................................................................................16
3.7 Exclusions......................................................................................................................16
3.8 Acceptance criteria.........................................................................................................16
4. Project Scope Management..................................................................................................16
5. WBS.....................................................................................................................................18
6. WBS dictionary....................................................................................................................18
7. Bibliography.........................................................................................................................21

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
1. Background
GS plus ltd. Group has provided the contract of opening another coffee shop and a
team has been established for accomplishing the project constraints and objectives. The
construction of the new coffee shop will be manipulating the project towards complexities
and thus, the management will need to establish a better and effective plan based on which
the entire project can be delivered. The ABC coffee shop will be able to provide the same
service at another location and in manner to meet the business and market needs, the project
manager will have to document and consider the entire project constraints.
2. Project Charter
2.1 Project purpose and justification
The purpose of the project is to deliver and prepare an another coffee shop without
altering the standard and quality of the output being delivered in the Australian economy. The
following project planning is being developed in manner to emphasize on every phase and
activity of the project based on which the project manager could deliver the necessary
objectives and goals of the project. Project management is the most considerable and crucial
aspect for the identification and implementation of the strategies those could bring positive
outcomes from the project. The proposed planning will allow the sequential delivery of the
project activities and thus, manages the project constraints in an efficient and effective way.
2.2 Project description
The entire project will be delivered in different phases and different milestones will
be set in manner to keep the project stakeholders concentric towards satisfying the
deliverables of the project. The project will be helpful in establishing a new coffee shop in an
efficient and effective manner.

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
2.3 High level risks
Sl no. Risk Impact Probability Description
1 Resource deficiency
or over resource
utilization
M L If the resource management is not
delivered in effective and efficient
manner the probability if this risk
increases
2 Timeline disturbance H V H Project planning is very crucial for
the delivery of entire project and
hence, the poor project planning
could lead to wrong estimations
and thus, delivering the wrongly
3 Budget escalation V H H Due to the alteration in timing and
market status, the budget of the
resources might keep jumping and
hence, influencing the budget of
the entire project
4 In-effective
communication
H L Communication gap could lead
towards misunderstandings and
misleading of the project
5 Inefficient design V H V L Wrong or improper design could
lead to the modifications or
redelivery of the project
6 Lack in human
resources
M L Human resources should be
available throughout the project
lifecycle in manner to manage the

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
daily operational activities
7 Accidents M H Construction projects are
vulnerable to accidents due to
dust, new structures and many
other facts
8 Natural calamities H V L The probability of this risk is very
low however, this could possibly
influence the entire project in
negative manner
2.4 Stakeholder roles and responsibilities
Sl No Stakeholder Roles Responsibilities
1 Project
manager
The project manager’s role will be
to manage the project activities and
assigning the roles and
responsibilities to different
stakeholders
To deliver an effective and
efficient allocation of roles
and responsibilities
2 Sponsors or
partners
Their role will be to support the
development through executing
better decision-making
To effectively and
efficiently allow the
organization to manage the
operational activities
3 Project heads To take hard and effective decision
making
Project heads would be
responsible for taking better
decision-making
considering every

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
stakeholder involved in the
project
4 Team
members
Manage the operational activities Effectively and efficiently
deliver their sector of job
5 Customers of
ABC Coffee
shop
Avail the services and products
being offered by the organization
Their responsibility will be
to provide innovative
strategies
6 Australian
Government
Allow necessary approval on land
and new construction
Consider the economy and
the local individuals for
delivering the necessary
project delivers,
2.5 Schedule and Budget
Following table demonstrates the entire project phases and related sub-activities along
with the durations, resources and the cost that will be spent for the accomplishment of the
particular activity.
Task Name Duration Start Finish Resource
Names Cost
Coffee Shop 89 days Wed 01-08-18 Mon 03-12-18
$242,160.00
Project starts 0 days Wed 01-08-18 Wed 01-08-18 Project Manger $0.00
Requirement
Analysis and
Project Planning
22 days Wed 01-08-18 Thu 30-08-18 $61,400.00
Site inspection
and report
documentation
7 days Wed 01-08-18 Thu 09-08-18 Contractor,
Team members,
Council
Inspector
$8,680.00
Proposing draft
to the heads 3 days Fri 10-08-18 Tue 14-08-18 $0.00

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Approval of the
report from client 2 days Wed 15-08-18 Thu 16-08-18 Project
Manager, Team
members
$1,520.00
Resource
Estimation and
payment
confirmation
10 days Fri 17-08-18 Thu 30-08-18 Team members,
Materials [1] $51,200.00
M1: Submitting
detailed Estimate to
Gs Plus
0 days Thu 30-08-18 Thu 30-08-18 Project Manger $0.00
Initiation 37 days Fri 10-08-18 Mon 01-10-18 $26,320.00
Analysing
Business
Requirements
7 days Fri 31-08-18 Mon 10-09-18 Project
Manager, Team
members
$5,320.00
Analysing Market
requirements 7 days Tue 11-09-18 Wed 19-09-18 Project
Manager, Team
members
$5,320.00
Identifying
problems and
solutions
8 days Thu 20-09-18 Mon 01-10-18 Project
Manager, Team
members
$6,080.00
Site clearance
and measurement 5 days Fri 10-08-18 Thu 16-08-18 Construction
Workers $800.00
Designing the
Coffee Shop 10 days Fri 17-08-18 Thu 30-08-18 Construction
Workers,
Designer
$5,600.00
Approval of
design from GS plus 5 days Fri 31-08-18 Thu 06-09-18 Project Manger $3,200.00
M2: Design
finalization 0 days Thu 06-09-18 Thu 06-09-18 Designer,
Project Manger $0.00
Preparing the site 24 days Fri 07-09-18 Wed 10-10-18 $57,640.00
Checking the
service cable
underground
2 days Fri 07-09-18 Mon 10-09-18 Construction
Workers, Team
members
$560.00
Temporary site
facilities installation 5 days Tue 11-09-18 Mon 17-09-18 Construction
Workers $800.00
Risk management 7 days Tue 18-09-18 Wed 26-09-18
Contractor,
Council
Inspector,
Project
Manager,
Subcontractor 1,
Subcontractor 2,
Subcontractor 3,
Team members
$21,560.00
Timeline 5 days Thu 27-09-18 Wed 03-10-18 Contractor, $15,400.00

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
estimation
Council
Inspector,
Project
Manager,
Subcontractor 1,
Subcontractor 2,
Subcontractor 3,
Team members
Budget
estimation 5 days Thu 04-10-18 Wed 10-10-18
Contractor,
Council
Inspector,
Project
Manager,
Subcontractor 1,
Subcontractor 2,
Subcontractor 3,
Team members
$15,400.00
Announcing the
project start-up 2 days Thu 27-09-18 Fri 28-09-18
Project
Manager,
Subcontractor 1,
Subcontractor 2,
Subcontractor 3,
Team members
$3,920.00
Implementing the
Project 38 days Mon 01-10-18 Wed 21-11-18 $80,280.00
Start of
Construction Works 7 days Mon 01-10-18 Tue 09-10-18
Project
Manager,
Contractor,
Construction
Workers,
Subcontractor 1,
Subcontractor 2,
Subcontractor 3
$19,600.00
concrete
collection 2 days Wed 10-10-18 Thu 11-10-18 Concrete truck
[1], Contractor,
Team members
$11,840.00
designing the
interiors 10 days Wed 10-10-18 Tue 23-10-18
Contractor,
Subcontractor 1,
Construction
Workers,
Designer
$17,600.00
designing the
exterior 10 days Wed 24-10-18 Tue 06-11-18
Contractor,
Subcontractor 1,
Construction
Workers,
Designer
$17,600.00
Assigning roles
and responsibilities
to the stakeholders
6 days Wed 07-11-18 Wed 14-11-18 Project Manger $3,840.00
Assigning
resources to the
5 days Thu 15-11-18 Wed 21-11-18 Project
Manager,
$9,800.00

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
project activities
Subcontractor 1,
Subcontractor 2,
Subcontractor 3,
Team members
M3: Completion
of Construction
works
0 days Tue 06-11-18 Tue 06-11-18 Project Manger $0.00
Clearing the Site
and Project
Handover
19 days Wed 07-11-18 Mon 03-12-18 $16,520.00
Rubbish and
temporary amnesties
removal
2 days Wed 07-11-18 Thu 08-11-18 Construction
Workers,
Concrete truck
[1]
$10,320.00
Preparation and
drafting the final Bill 5 days Fri 09-11-18 Thu 15-11-18 Team members $600.00
Documentation 3 days Fri 16-11-18 Tue 20-11-18 Team members $360.00
Resource release 1 day Wed 21-11-18 Wed 21-11-18 Project Manger $640.00
Payment
completion 5 days Thu 22-11-18 Wed 28-11-18 Project Manger $3,200.00
Handing over the
keys 1 day Thu 29-11-18 Thu 29-11-18 Project Manger $640.00
Inauguration 1 day Fri 30-11-18 Fri 30-11-18 Team members $120.00
M4: Project
Delivery 0 days Fri 30-11-18 Fri 30-11-18 Project Manger $0.00
Client sign off 1 day Mon 03-12-18 Mon 03-12-18 Project Manger $640.00
Project ends 0 days Mon 03-12-18 Mon 03-12-18 Project Manger $0.00
3. Project Scope
3.1 Objectives
Following are the objectives set for the delivery of the project in an efficient and
effective manner:
To develop a “ABC” coffee shop construction within the estimated budget and timeline
 To deliver the project within the estimated deadline

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
 To manage the quality of the deliverables and make sure that it is meeting the needs
and requirements of the consumers
 To effectively and efficiently manage the project constraints
 To assign proper roles and responsibilities to the stakeholders
3.2 Main Deliverables
The project documentation will be helpful in developing the strategies that can be
helpful in delivering the project that can meet the needs and requirements of the consumers
and managing the project outcomes in an efficient and effective manner. The developed
strategies will be focusing on the entire project activities and sub-activities and separate
strategies, stakeholders, resources and other factors those are the necessary components for
the project management and project deliverables. Construction of the coffee shop can be
managed in an efficient and effective manner that can fulfil the needs and requirements of the
users. The project will be managed inn an efficient and effective manner. The decision-
making can be of very high standard that can allow the project stakeholders to meet the
necessary objectives and goals of the project. The stated milestones are some of the technical
deliverables of the project.
3.3 Milestones
It is necessary to set some target for the project stakeholders and human resources in
manner to keep them focused and concentric and hence, following are the milestones those
will be considered for the development and growth of the project.
Task Name Duration Start Finish
Coffee Shop 89 days Wed 01-08-18 Mon 03-12-18
Project starts 0 days Wed 01-08-18 Wed 01-08-18
Requirement Analysis and Project
Planning 22 days Wed 01-08-18 Thu 30-08-18
M1: Submitting detailed Estimate to
Gs Plus 0 days Thu 30-08-18 Thu 30-08-18
Initiation 37 days Fri 10-08-18 Mon 01-10-18

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
M2: Design finalization 0 days Thu 06-09-18 Thu 06-09-18
Implementing the Project 38 days Mon 01-10-18 Wed 21-11-18
M3: Completion of Construction
works 0 days Tue 06-11-18 Tue 06-11-18
Clearing the Site and Project
Handover 19 days Wed 07-11-18 Mon 03-12-18
M4: Project Delivery 0 days Fri 30-11-18 Fri 30-11-18
Project ends 0 days Mon 03-12-18 Mon 03-12-18
3.4 High level Schedule
The following high level schedule is being developed in manner to make sure that
every activity of the project is being done for accomplishing the project objectives and goals.
The following table consist of the duration, start finish date, and the predecessor in manner to
define the dependencies of the project activities.
WBS Task Name Duratio
n Start Finish Predecessors
0Coffee Shop 89 days Wed 01-08-
18 Mon 03-12-18
1 Project starts 0 days Wed 01-08-
18 Wed 01-08-18
2 Requirement Analysis and
Project Planning 22 days Wed 01-08-
18 Thu 30-08-18
2.1 Site inspection and report
documentation 7 days Wed 01-08-
18 Thu 09-08-18 1
2.2 Proposing draft to the heads 3 days Fri 10-08-18 Tue 14-08-18 3
2.3 Approval of the report from
client 2 days Wed 15-08-
18 Thu 16-08-18 4
2.4 Resource Estimation and
payment confirmation 10 days Fri 17-08-18 Thu 30-08-18 5
2.5 M1: Submitting detailed
Estimate to Gs Plus 0 days Thu 30-08-18 Thu 30-08-18 6
3 Initiation 37 days Fri 10-08-18 Mon 01-10-18
3.1 Analysing Business
Requirements 7 days Fri 31-08-18 Mon 10-09-18 7

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
3.2 Analysing Market
requirements 7 days Tue 11-09-18 Wed 19-09-18 9
3.3 Identifying problems and
solutions 8 days Thu 20-09-18 Mon 01-10-18 10
3.4 Site clearance and
measurement 5 days Fri 10-08-18 Thu 16-08-18 3
3.5 Designing the Coffee Shop 10 days Fri 17-08-18 Thu 30-08-18 12
3.6 Approval of design from GS
plus 5 days Fri 31-08-18 Thu 06-09-18 13
3.7 M2: Design finalization 0 days Thu 06-09-18 Thu 06-09-18 14
4 Preparing the site 24 days Fri 07-09-18 Wed 10-10-18
4.1 Checking the service cable
underground 2 days Fri 07-09-18 Mon 10-09-18 15
4.2 Temporary site facilities
installation 5 days Tue 11-09-18 Mon 17-09-18 17
4.3 Risk management 7 days Tue 18-09-18 Wed 26-09-18 18
4.4 Timeline estimation 5 days Thu 27-09-18 Wed 03-10-18 19
4.5 Budget estimation 5 days Thu 04-10-18 Wed 10-10-18 20
4.6 Announcing the project start-
up 2 days Thu 27-09-18 Fri 28-09-18 19
5 Implementing the Project 38 days Mon 01-10-
18 Wed 21-11-18
5.1 Start of Construction Works 7 days Mon 01-10-
18 Tue 09-10-18 22
5.2 concrete collection 2 days Wed 10-10-
18 Thu 11-10-18 24
5.3 designing the interiors 10 days Wed 10-10-
18 Tue 23-10-18 24
5.4 designing the exterior 10 days Wed 24-10-
18 Tue 06-11-18 26
5.5 Assigning roles and
responsibilities to the
6 days Wed 07-11-
18
Wed 14-11-18 27

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
stakeholders
5.6 Assigning resources to the
project activities 5 days Thu 15-11-18 Wed 21-11-18 28
5.7 M3: Completion of
Construction works 0 days Tue 06-11-18 Tue 06-11-18 27
6 Clearing the Site and Project
Handover 19 days Wed 07-11-
18 Mon 03-12-18
6.1 Rubbish and temporary
amnesties removal 2 days Wed 07-11-
18 Thu 08-11-18 30
6.2 Preparation and drafting the
final Bill 5 days Fri 09-11-18 Thu 15-11-18 32
6.3 Documentation 3 days Fri 16-11-18 Tue 20-11-18 33
6.4 Resource release 1 day Wed 21-11-
18 Wed 21-11-18 34
6.5 Payment completion 5 days Thu 22-11-18 Wed 28-11-18 35
6.6 Handing over the keys 1 day Thu 29-11-18 Thu 29-11-18 36
6.7 Inauguration 1 day Fri 30-11-18 Fri 30-11-18 37
6.8 M4: Project Delivery 0 days Fri 30-11-18 Fri 30-11-18 38
6.9 Client sign off 1 day Mon 03-12-
18 Mon 03-12-18 39
7 Project ends 0 days Mon 03-12-
18 Mon 03-12-18 40
Gantt chart

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Figure 1: Gantt chart
(Source: Created by author)
3.5 Assumptions
Following are the assumptions those are the considerable during the execution of the project:
The proposed project would be successful and efficiently deliver the necessary project
constraints and activities.
 To provide a platform for the coffee shop new constriction delivery

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
 To manage the entire project in effective and efficient manner
 The manager will strictly follow the timeline for the critical activities
3.6 Constraints
The triple constraint factor will be considered throughout the project delivery and it
can be listed as follows:
 The timeline being estimated for the delivery of entire project is ninety days
 The budget for the delivery of entire project has been estimated to be 250,000
 The quality of the project will managed to be of high standard and quality
3.7 Exclusions
The project will have certain exclusions considering the estimated timeline and planning
those could be listed as follows:
 Maintenance of the project after successful deployment has been eliminated
 The human resources necessary for the project delivery has been also eliminated
 The contingency plan has also been excluded in manner to be specific and precise
towards delivering the project.
3.8 Acceptance criteria
The proposed project must be capable of fulfilling the needs and requirements of the
ABC company’s consumers even at the new established coffee shop. The project must be
completed within the estimated timeline and budget. The quality of the deliverables must be
more than meeting needs and requirements of the consumers.
4. Project Scope Management
Following are the six processes those ned to be followed in manner to manage the
project scope in an efficient and effective manner:

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Plan scope management: this is the first process that allows the project manager to
develop the set of strategies that will be helpful in the documentation of the project scope
definition, validation, and control throughout the project lifecycle.
Collect requirements: the second process emphasizes on the determination,
documentation, and management of the needs and requirements of the stakeholders involved
in the project and relating them with the overall objectives and goals of the project.
Define Scope: this will be the documentation of the detailed product and project
description in manner to manage the concentric path for the entire stakeholders involved in
the project.
Create WBS: dividing the projects into activities and sub-activities is helpful in
developing the strategies for every activity separately and hence, allowing the project to be
accomplished in an efficient and effective manner.
Validate scope: The next process emphasizes on the formalizing process of the
acceptance considering the deliverables of the project objectives and goals. The ultimate
effort will be to manage the validation of the scope and assuring that the project deliverables
will be fulfilling the scope of the project.
Control Scope: this process will emphasize on the control and monitoring of the
project scope status and project deliverable status in the contrast of the developed strategies
for the growth and development of the project.

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
5. WBS
Figure 2: WBS
(Source: Created by Author)
6. WBS dictionary
WBS Task Name Responsible Stakeholders
0Coffee Shop
1 Project starts Project Manger
2 Requirement Analysis and
Project Planning
2.1 Site inspection and report
documentation Contractor, Team members, Council Inspector
2.2 Proposing draft to the heads
2.3 Approval of the report from
client Project Manager, Team members
2.4 Resource Estimation and
payment confirmation Team members, Materials [1]
2.5 M1: Submitting detailed
Estimate to Gs Plus Project Manger
3 Initiation
3.1 Analysing Business
Requirements Project Manager, Team members
3.2 Analysing Market
requirements Project Manager, Team members
3.3 Identifying problems and
solutions Project Manager, Team members

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
3.4 Site clearance and
measurement Construction Workers
3.5 Designing the Coffee Shop Construction Workers, Designer
3.6 Approval of design from GS
plus Project Manger
3.7 M2: Design finalization Designer, Project Manger
4 Preparing the site
4.1 Checking the service cable
underground Construction Workers, Team members
4.2 Temporary site facilities
installation Construction Workers
4.3 Risk management
Contractor, Council Inspector, Project Manager,
Subcontractor 1, Subcontractor 2, Subcontractor 3,
Team members
4.4 Timeline estimation
Contractor, Council Inspector, Project Manager,
Subcontractor 1, Subcontractor 2, Subcontractor 3,
Team members
4.5 Budget estimation
Contractor, Council Inspector, Project Manager,
Subcontractor 1, Subcontractor 2, Subcontractor 3,
Team members
4.6 Announcing the project start-
up
Project Manager, Subcontractor 1, Subcontractor 2,
Subcontractor 3, Team members
5 Implementing the Project
5.1 Start of Construction Works
Project Manager, Contractor, Construction
Workers, Subcontractor 1, Subcontractor 2,
Subcontractor 3
5.1.1 concrete collection Concrete truck [1], Contractor, Team members
5.1.2 Resource collection
5.1.3 Land scraping
5.1.4 Digging the base supports
5.1.5 Project Designing
5.2 designing the interiors Contractor, Subcontractor 1, Construction Workers,
Designer
5.2.1 designing the exterior Contractor, Subcontractor 1, Construction Workers,
Designer
5.2.2 Designing the parking and
other facilities
5.3
Assigning roles and
responsibilities to the
stakeholders
Project Manger
5.3.1 Identifying the project
activities
5.3.2 Assigning resources to the
project activities
Project Manager, Subcontractor 1, Subcontractor 2,
Subcontractor 3, Team members
5.3.3 Providing necessary
resources to stakeholders
5.4 M3: Completion of
Construction works Project Manger
6 Clearing the Site and Project

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Handover
6.1 Rubbish and temporary
amnesties removal Construction Workers, Concrete truck [1]
6.2 Preparation and drafting the
final Bill Team members
6.3 Documentation Team members
6.4 Resource release Project Manger
6.5 Payment completion Project Manger
6.6 Handing over the keys Project Manger
6.7 Inauguration Team members
6.8 M4: Project Delivery Project Manger
6.9 Client sign off Project Manger
7 Project ends Project Manger

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
7. Bibliography
Binder, J. (2016). Global project management: communication, collaboration and
management across borders. Routledge.
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Fuller, M. A., Valacich, J. S., George, J. F., & Schneider, C. (2017). Information Systems
Project Management: A Process and Team Approach, Edition 1.1. Prospect Press.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach.
Routledge.
Heagney, J. (2016). Fundamentals of project management. Amacom.
Kerzner, H. (2018). Project management best practices: Achieving global excellence. John
Wiley & Sons.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Larson, E. W., & Gray, C. F. (2015). A Guide to the Project Management Body of
Knowledge: PMBOK (®) Guide. Project Management Institute.
Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project
management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-
Hill Education.
Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project
management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-
Hill Education.

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Leach, L. P. (2014). Critical chain project management. Artech House.
Lock, D. (2017). The essentials of project management. Routledge.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.
Martinelli, R. J., & Milosevic, D. Z. (2016). Project management toolbox: tools and
techniques for the practicing project manager. John Wiley & Sons.
Meredith, J. R., Mantel, S. J., Shafer, S. M., & Sutton, M. M. (2014). Project management in
practice. Wiley.
Meredith, J. R., Shafer, S. M., Mantel Jr, S. J., & Sutton, M. M. (2016). Project management
in practice. Wiley Global Education.
Mir, F. A., & Pinnington, A. H. (2014). Exploring the value of project management: linking
project management performance and project success. International journal of project
management, 32(2), 202-217.
Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and
technology. Routledge.
Project Management Institute. (2018). A Guide to the Project Management Body of
Knowledge (PMBOK® Guide)-(SIMPLIFIED CHINESE). Project Management
Institute.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.
Steyn, H., Sparrius, A., Dekker, A. H., Kuschke, B., Van Eck, B. P. S., & Visser, K.
(2016). Project management: A multi-disciplinary approach. FPM Publishing.
Turner, J. R. (2014). Handbook of project-based management(Vol. 92). New York, NY:
McGraw-hill.

PROJECT MANAGEMENT: DEVELOPMENT OF A COFFEE SHOP
Turner, R. (2016). Gower handbook of project management. Routledge.
Verzuh, E. (2015). The fast forward MBA in project management. John Wiley & Sons.
Walker, A. (2015). Project management in construction. John Wiley & Sons.