Collins ATM Banking System: Inception Phase - A Feasibility Study

ITC508 - Object Modelling
Assessment item 1
Inception Phase
Student Name: Pawandeep Singh
Student ID- 11608787
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Table of Contents
Introduction..............................................................................................................................................3
System Vision Document........................................................................................................................3
Problem Description............................................................................................................................3
System Capabilities..............................................................................................................................4
Business Effectiveness.........................................................................................................................4
Functionality Analysis.............................................................................................................................5
Resources required...................................................................................................................................5
Stakeholder Map......................................................................................................................................7
Broad Feasibility of the Project...............................................................................................................7
Outcomes Proposed.............................................................................................................................8
References................................................................................................................................................9
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Introduction
The case study discusses here of the Collins ATM banking system. This report discusses the inception
phase in the SDLC. This includes how the project will be initiated where we draw out the
requirements of the system; document the vision of the system, how the environment is set up and
how much time will be required. The report will include the system vision document, requirements,
stakeholder map and feasibility report ("Concept: Inception Phase", 2018).
System Vision Document
Problem Description
The problem description is the first phase of the vision document (Pereira, Sonfack,
Vallipuram&Karanxha, 2013).
The Collins Banking ATM system has been proposed for facilitating the sole purpose of banking. The
current proposed system should be having a slot for insertion of the card, the display where all the
options will be displayed, a keypad consisting all the numeric and command keys, cash dispenser, a
printer which could print receipt of the latest transaction and the chute which will allow the deposit of
cash and the cheque.
According to the current scenario, the whole system is based on typing of the input. The users have to
use the keypad to enter the values into the system. There are many customers who find the entering of
the values very uneasy. In the age of smart phones where everything operates with a touch, entering
values by dialing into the keypad may cause inconvenience for the customers.
As the use of the ATM banking system is increasing with more and more customers getting clinged to
the banks and banking system, the withdrawals from the system are increasing. But there are times
when the ATM runs out of cash and needs a refill. But in case of the delay in the refilling of cash, the
customers face a lot of inconveniences.
According to the case study, the currently proposed system only talks of withdrawal of cash by
entering the value. It does not talk about the denominations in which the amount could be withdrawn.
The ATM system is not designed with the facility which would allow the customers to choose the
type of denomination in which they would want the cash. This would provide customer satisfaction
and increase the accessibility to the ATM.
It may be possible that the customers forget their PIN which allows them to give access to the
account. This would cause inconvenience to the customers. There should be an alternate method for
the authentication of the customers.
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