Commercial Conflict Resolution in Project Management

This week's topic focuses on commercial conflict resolution in project management. The objective is to understand the role of project managers in commercial negotiation and apply methods to identify and reconcile inconsistent and conflicting objectives. The reading samples include Kerzner H. and Collaborative Project Procurement Arrangements by Derek H. T. Walker and Beverly M. Lloyd Walker. The reflection includes evaluating project management tools that help avoid or provide conflict resolution via negotiated solutions.

(
Insert Student Name) / (
Insert Student Number) - PPMP20011Unit Portfolio for Week 6
PPMP20011 Portfolio Template – Week 6
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
Week 6 Topic:
Commercial Conflict
Resolution.
Collaborative Project
Procurement
Arrangements (2015)
by Derek H. T. Walker
and Beverly M. Lloyd
Walker;
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain
and manage
relationships and
communication with
key stakeholders.
The objective of this week’s topic is to make sure you have an appreciation of
the Role of the Project Manager in Commercial Negotiation.
Try to ask yourself the questions that were in the slides in this week’s lecture:
1. What is the influence of Trust upon Commercial Negotiation?
Trust is considered as one of the important factors upon commercial
negotiation. Trust is very much necessary in order to reach to the various
commercial agreements that helps in providing favour to the entire deal. In
addition to this, it is analyzed that trust can be changed within an individual with
the growing interest in politics.
2. Does Trust assist in Commercial Conflict Resolution?
Trust can be used in resolving commercial conflict. It is found that it is quite
necessary to flow some of the significant strategies as well as steps including
proper consideration about the interests, values as well as engagement within
building proper relationships.
3. What is the influence of Collaboration Frameworks upon Commercial
Negotiation?
It is identified that the collaboration framework generally assists in creating
huge impact on the different concepts of commercial negotiation. Proper
collaboration between the workers as well as organization are generally
needed for gaining proper objectives that are mainly associated with the
negotiation. Furthermore, it is found that negotiation of different types of
divergent positions within the joint ventures are helpful in mitigating the
challenges as well as gaining much more advantage for the project.
4. Can Co-learning between Teams change the outcomes of Commercial
Negotiation?
It is analyzed that the concept of co-learning between the various team
Kerzner H. 2013.
Project
Management: A Systems
Approach to Planning,
Scheduling, and Control,
11th Edition. Hoboken,
USA: John Wiley & Sons.
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(
Insert Student Name) / (
Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
members of the project helps in plating an important role in developing
appropriate output that are generally associated with the concept of the
commercial negotiation. Both organizational framework as well as the concept
of co-learning are generally considered as the forms of collaboration-based
framework which will be continued throughout the entire phase of the project
quite effectively.
5. In what way does taking the Perspective of others help or hinder
Commercial Negotiation?
Different people have different perspective and thus perspective of one people
to another does not matches and thus there is a chance that the perspective of
different people can generally creates hindrance in context to the commercial
negotiation.
6. How does Social Capital impact on Commercial Negotiation?
I have analyzed that the concepts that are mainly related with social capital are
mainly considered as an important critiqued that further helps in creating
proper attention as well as inequalities and therefore it generally creates huge
impact on the concept of commercial negotiation.
7. Does it change because of the parties Cultural Background?
The concept of cultural background does not generally change the
commercial negotiation. However, it is identified that the social capital can
be able to create impact on commercial; negotiation.
In conclusion:
1. Do the ideas in Chapter 4 help in structuring your thoughts around
Commercial Project Negotiation?
Yes, it is found that the information as well as knowledge that are generally
achieved from chapter 4 assists in structuring thoughts around the commercial
project negotiation. It is found that it provides proper information about trust
commitment, collaboration framework, strategic human behaviour aspects with
proper drawing in order to clear the entire concept.
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(
Insert Student Name) / (
Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
Are any of the activities
above relevant to your
reflections for the
learning outcomes on
the right?
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated solutions.
1. What is Conflict?
Conflict is considered as an opposition that generally occurs within the entire
project and it generally obstructs the progress of the entire project.
2. What is Commercial Conflict?
Commercial conflict generally helps in elaborating conflict that generally takes
place within the firms including certain types of situations when an individual is
generally involved with the project work.
3. How does Commercial Conflict Occur?
The main reason of commercial conflict mainly occurs due to poor management,
unfair treatment as well as due to inappropriate communication between the
team members of the project.
4. What can we do to Mitigate Commercial Conflict?
The commercial conflict can be resolved quite effectively by using proper
strategies as well as methods. It is found that use of proper policies as well as
procedures generally helps in preventing and managing the conflict within the
workplace.
Peña-Mora F., and
Tamaki T. 2001. "Effect of
Delivery Systems on
Collaborative
Negotiations for Large -
Scale Infrastructure
Projects”.
Journal of
Management in
Engineering. April 2001
pp.105-121
References
Kerzner H. 2013.
Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”.
Journal of
Management in Engineering. April 2001 pp.105-121
PMI. 2013a.
A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Wikipedia Channel Tunnel https://en.wikipedia.org/wiki/Channel_Tunnel
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